2002 JEEP LIBERTY Complaints

View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP LIBERTY
    - CORPUS CHRISTI , TX

    I WAS DRIVING DOWN THE HIGHWAY AND I DON'T REALLY REMEMBER THE MOMENT BEFORE THE ACCIDENT BUT I LOST CONTROL OF MY CAR AND HIT THE MEDIAN BARRICADE HEAD ON AND FROM THERE MY CAR KEPT GOING ACROSS THE HIGHWAY OFF TO THE GRASS AREA. I WAS THE ONLY ONE INJURED AND TAKEN TO THE HOSPITAL. MY CAR IS RUINED AND I FACED A BROKEN NOSE, BACK, KNEE, KNOCK, HEAD, AND SHOULDER BRUSHING AND PAIN, AND NOW I KEEP HAVING A SHORT TERM MEMORY ON SOME OCCASIONS. I ALSO GET NAUSEATED WHEN K GET IN A VEHICLE AND GET TERRIFIED WHEN I'M WITH SOMEONE DRIVING DOWN THE STREET. I HAVE NO VEHICLE AT THE TIME, IT'S BEEN ALMOST TWO AND A HALF MONTHS AND I HAVEN'T HAD ANY HELP WITH ANYTHING. I AM A FULL TIME COLLEGE STUDENT WORKING A PART TIME JOB, MY SISTER OR BOYFRIEND HAVE TO TAKE ME TO WORK AND SCHOOL, IT'S GETTING PRETTY TIRING FOR THEM TO TAKE ME EVERYWHERE. I WORK ABOUT 15 MINUTES AWAY FROM MY HOME AND IT'S DIFFICULT FOR THEM TO TAKE ME WHEN THEY HAVE SCHOOL AND WORK ON THOSE DAYS. THE AIR BAGS IN MY JEEP DID NOT DEPLOY, IT WENT IN FOR THE RECALL AND YOU CAN LITERALLY SEE THE SENSORS, THE CLEARLY SHOULD HAVE DEPLOYED. MY JEEP HAD NO ENGINE OR AIR BAG CODES OF ANY KIND.. SO WHY DIDN'T THEY GO OFF?! I'M TERRIER THAT IM GOING TO LOOSE MY JOB AND NOT AFFORD TO PAY RENT OR BILLS. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - SILVER SPRING, MD

    2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE PROBLEMS. *SMD

    Source: CONSUMER LETTER
  • 2002 JEEP LIBERTY
    - THILTOT, KY

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - HENDERSON, NV

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - TOWNSHIP, NJ

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - CRESCENT CITY, CA

    I MOVED TO A SMALL TOWN. I HAVE RECEIVED THREE RECALL NOTICES. THE NEAREST DEALERSHIP THAT CAN SERVICE MY JEEP CONTINUES TO TELL ME " THOSE PARTS ARE NOT AVAILABLE ". AFTER THAT, NO ONE WOULD BOTHER TO EVEN RETURN MY EMAILS. I REALIZE THEY MAKE NO MONEY PERFORMING A RECALL, BUT WHY AM I TO BE PUNISHED? I FOUND A DEALERSHIP IN MEDFORD OREGON, ABOUT 120 MILES AWAY, LEFT MY INFORMATION AND I AM WAITING FOR A RESPONSE FROM THEM. THE RECALL OF MY BALL JOINTS WAS FIXED IMMEDIATELY. I LIVED IN A LARGE AREA. SO NOW WITH THREE NEW RECALLS AND NO ONE TO FIX THE ISSUES, WHAT CAN I DO? DO YOU HAVE ANY INFLUENCE OVER THESE DEALERSHIPS TO MAKE THEM FIX THE PROBLEMS? THE WAY IT STANDS NOW MY STEERING WILL GO OUT JUST AS MY AIRBAG DEPLOYS, CAUSING SOMEONE TO REAR END ME, AND WITH THE NEW FAULTY GAS TANK RECALL, A COLLISION WILL ENSUE THUS BLOWING UP MY JEEP, ME, THE FAULTY AIR BAG, AND THE RECALLED STEERING MECHANISM! I DON'T LOOK GOOD IN " BLOWN UP". ANYTHING YOU CAN DO WOULD BE HELPFUL. THANK YOU! *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - WARE, MA

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING UP A HILL AT 15 MPH IN INCLEMENT WEATHER, THE REAR END OF THE VEHICLE SPUN OUT AND THE VEHICLE FLIPPED OVER INTO AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED WHIPLASH AND THE PASSENGER SUSTAINED WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND WAS WAITING ON INSTRUCTIONS FROM THE DEALER AND THE MANUFACTURER TO INVESTIGATE THE AIR BAG FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 204,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - NOKOMIS, FL

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN COMING TO AN IDLE SPEED AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT MENTIONED THAT EXCESSIVE FORCE WAS REQUIRED ON THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE THROTTLE BODY NEEDED TO BE CLEANED AND THE IDLE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000. THE VIN WAS NOT AVAILABLE. UPDATED 5/26/15*CN THE CONSUMER WAS INFORMED THE BRAKE AND ACCELERATOR PEDAL WERE TOO CLOSE TOGETHER. UPDATED 06/18/15*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - ALAPAHA, GA

    THE 2002 JEEP LIBERTY WE BOUGHT FOR MY WIFE BACK IN 2010 FROM WE THOUGHT WAS A VERY GOOD HONEST CAR DEALER WILL NOT NAME THIS PERSON, BUT I ENDED UP PLACING A BRAND NEW WATER PUMP WITHIN DAYS OF BUYING, THEN A NEW RADIO PART FROM THE DEALER NOT CHEAP EITHER, THEN THE HOOD SUPPORTS ONE WAS BAD AND THE HOOD FELL ON MY HEAD SO I BOUGHT 2 MORE NOT CHEAP ALL THE OEM- PARTS, NOT LONG AFTER THAT HAD NEW SUV TIRES THE TYPE IT USED, HAD TO BUY THE BOOK THAT GOES WITH THE JEEP FROM DEALER ALMOST $100 JUST FOR THE BOOK. WE STILL KEPT THE JEEP IT WAS PAID FOR, THEN I PLACED NEW BRAKES PADS AND TURNED THE FRONT ROTORS TOO, BOUGHT NEW CHROME LUG NUTS THE TIRE PEOPLE MESSED UP SEVERAL OF MY LUG NUTS, HAD CHROME LUG NUTS PLACED, THEN WE-STARTED GETTING THESE SAFETY RECALLS IN THE MAIL HARD FOR US TO DO WITHOUT A WAY OF GOING, BUT THE DRIVE SHAFT DROPPED OUT WHILE MY BROTHER - IN- LAW WAS TEST DRIVING IT TO FIND OUT WHAT WAS MAKING A BAD ROARING SOUND FROM UNDER THE JEEP, WHEN HE TURNED THE JEEP AROUND TO GO BACK TO HIS SHOP THE DRIVE-SHAFT DROPPED OUT ON THE GROUND, I WAS SHOCKED AS WELL AS HIM TOO. AND MY WIFE WHAT ELSE IS GOING TO HAPPEN WITH THAT JEEP.I NEVER HEARD OF SO MANY RECALLS FOR ONE 2002 JEEP LIBERTY I HAVE NEVER SEEN OR HEARD OF WHAT IS NEXT.? MY WIFE NOW DRIVES THE JEEP WITHOUT THE DRIVE SHAFT THAT CAME LOOSE AND DROPPED OUT. NOW IT'S JUST A 2 WHEEL DRIVE JEEP NOT 4X4.I'M VERY UPSET WITH ALL THAT HAS GO WRONG WITH THIS JEEP, WE'VE HAD IT ALMOST 5 YEARS AND HAVEN'T PUT MAYBE 10 TO 13,000 MILES ON THE JEEP DURING THAT TIME, SHE DRIVES BACK AND TO - TO WORK,PLEASE HELP US TELL US WHAT TO DO? IF THIS DRIVE-SHAFT WOULD HAVE CAME OUT WHILE MY WIFE WAS DRIVING AROUND 55MPH IT COULD HAVE EITHER KILLED OR EVEN CAUSED VERY BAD BODILY HARM TO HER, IN THE AFFECTED PARTS WILL NOT ALLOW TO PLACE THE PART THAT YOU SHOULD LOOK AT_ FRONT DRIVE_SHAFT!!) *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - BRIGHTON, CO

    TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER:12V527000 (AIR BAGS). THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/15/15*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE