2002 JEEP LIBERTY Complaints

View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP LIBERTY
    - CARRIER MILLS, IL

    TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - CARRIER MILLS , IL

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - HIGHLANDS RANCH, CO

    I RECEIVED A NOTIFICATION OF THE DEFECT IN THE OCCUPANT RESTRAINT CONTROL MODULE A COUPLE OF YEARS AGO AND EVERY TIME THAT I CALLED THE DEALER, THEY ADVISED THAT THEY DID NOT HAVE THE REPLACEMENT PARTS. I CALLED THEM TODAY AND THEY TELL ME ON 3/25/15 THAT THEY NOW HAVE THE PARTS BUT CANNOT REPAIR THE VEHICLE UNTIL 8/7/15. ALSO - I NEED TO HAVE THE "TRAILER HITCH" INSPECTED AND LIKELY REPLACED TO AVOID FUEL LEAKAGE IF THERE WERE A REAR-END ACCIDENT. THIS IS COMPLETELY UNACCEPTABLE. WHAT IS THE POINT OF "RECALLING" VEHICLES WHEN THEY CANNOT BE REPAIRED IN A TIMELY FASHION? SO I SHOULD JUST FEEL GLAD THAT I HAVE A REASON TO SUE SOMEONE IF A FAMILY MEMBER IS TERRIBLY INJURED OR DIES IN A CRASH IN THE INTERIM COUPLE OF YEARS. PLEASE PROVIDE ME WITH AN ACCEPTABLE RESOLUTION TO THIS PROBLEM. I EXPECT SOME SORT OF AN ANSWER!

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - ABSECON, NJ

    TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WA NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - DURHAM, NC

    WHEN RETURNING HOME FROM WORK ONE EVENING, MY HEADLIGHTS FLICKERED ON AND OFF AND THEN COMPLETELY SHUT OFF. I HEARD A CLICKING SOUND DOWN IN THE DASHBOARD WHICH MAY HAVE BEEN A RELAY. AFTER PULLING OVER TO THE SIDE OF THE ROAD, I OPENED MY DRIVER'S SIDE DOOR AND NOTICED MY DOME LIGHT WAS OUT AS WELL. MY DASHBOARD LIGHTS STAYED ON WHILE MY HEADLIGHTS AND DOME LIGHT WAS OFF. THIS SAME INCIDENT HAS HAPPENED MORE THAN 8-10 TIMES. THE FLICKERING OF HEADLIGHTS ANNOYS DRIVERS AHEAD OF ME AND I'M CONCERNED THEY WILL BECOME RAGED, NOT TO MENTION THE DANGER OF THE HEADLIGHTS GOING OFF WHILE DRIVING. I HAD A JEEP DEALERSHIP INVESTIGATE AND PERFORM A DIAGNOSTIC TEST AND NOTHING SURFACED. I HAD THEM REPLACE THE LOW BEAM RELAY SINCE I HAD READ SEVERAL REPORTS OF THIS SAME PROBLEM ON THE WEB AND SOME GUESSED IT MAY BE THE RELAY. WELL, I CAN TELL YOU THAT THE PROBLEM IS NOT RESOLVED AFTER REPLACING THE LOW BEAM RELAY AS THE HEADLIGHTS ARE STILL GOING OFF. NHTSA, PLEASE INVESTIGATE THIS PROBLEM BEFORE SOMEONE IS SERIOUSLY HURT. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - PALM DALE, CA

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - DECATUR , AL

    MY DAUGHTER WAS DRIVING WHEN HER BACK WINDOW FELL DOWN AND SCARED HER. SHE IS 16 YEARS OLD AND NOT VERY COMFORTABLE WITH DRIVING ANYWAY. SHE WAS ABLE TO PULL TO SIDE OF THE ROAD. SINCE THIS TIME ANOTHER WINDOW HAS FELL DOWN. WE JUST PURCHASED THIS CAR FOR HER AND AM REGRETTING IT NOW. I HAVE READ SO MANY COMPLAINTS ABOUT THESE WINDOWS AND THERE HAS BEEN NO RECALL. I AM SO SURPRISED!!! WE DON'T HAVE MONEY TO THROW AWAY!! *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - VASSAR, MI

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE WARNING LAMP ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), 15V046000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - LAS VEGAS, NV

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - MAIRNE CITY , MI

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THERE WAS CORROSION AROUND THE AREA WHERE THE HITCH WAS SUPPOSED TO BE ATTACHED AND THE CONDITION OF THE VEHICLE DID NOT SUPPORT PROPER INSTALLATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,462. UPDATED 5/11/15*CN THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND THE INSPECTOR TOOK PHOTOS. THE RECALL WAS CLOSED. THE VEHICLE WAS NOT REPAIRED. UPDATED 09/16/2015 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE