2004 JEEP LIBERTY Complaints

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME. UPDATED 8/11/14*CN UPDATED 08/19/14

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. DR

THERE IS A RECALL ON THIS VEHICLE THAT CAUSES FIRE WHEN HIT FROM BEHIND. JEEP/CHRYSLER HAS APPROVED THIS RECALL, AND SENT LETTERS OUT FIVE MONTHS AGO. THEY STILL HAVE NOT MOVED FORWARD WITH FIXING ANY JEEPS. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/16/14 MA

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED THAT THE DEALER DID NOT HAVE THE PARTS. THERE WERE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WOULD SLIGHTLY VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT UPPER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 7/16/14*CN THE CONSUMER ALSO STATED, THE NEW BALL JOINT/CONTROL ARM CAUSED THE FRONT WHEEL BEARINGS TO BREAK, WHICH CAUSED THE STEERING TO WANDER AND MADE THE VEHICLE DIFFICULT TO CONTROL.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/28/14 MA THE CONSUMER WAS INFORMED THE PARS WERE NOT AVAILABLE. UPDATED 07/29/14

TL- THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DYD

SAFETY RECALL N46/NHTSA 13V-252: SAFETY RECALL NOTICE WAS RECEIVED BY MAIL IN JANUARY 2014, CONTACTED DEALERSHIP AS DIRECTED TO SCHEDULE AN APPOINTMENT. DEALERSHIP SAID THEY HAD NO PARTS AND HAD NO IDEA WHEN THEY WOULD RECEIVE THE PARTS. CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER ON MAY 5, 2014. WAS TOLD THAT CHRYSLER STILL HAD NO PARTS AVAILABLE APPLICABLE TO THIS RECALL. FURTHERMORE, AND EVEN MORE CONCERNING, THERE IS NO PROJECTED TIME-TABLE FOR DISTRIBUTING THE APPROPRIATE PARTS TO DEALERSHIPS. THIS RECALL WAS ORIGINALLY ISSUED JUNE 19, 2013. I DO NOT FEEL THAT AN ENTIRE YEAR OR MORE IS AN APPROPRIATE TIME FRAME TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE AMOUNT OF TIME, ESPECIALLY FOR A DEFECT THAT CAN CAUSE FUEL LEAKS AND POSSIBLE FIRES FROM A REAR END COLLISION. OUR HOUSEHOLD HAS TWO 2004 JEEPS THAT ARE AFFECTED BY THIS RECALL. WHEN CAN WE EXPECT A RESOLUTION FROM CHRYSLER? WHAT ARE THE REGULATIONS FOR COMPLETING SAFETY RECALLS? *TR

RECALL NOTIFICATION NHTSA 13V-252 WAS ISSUED ON 12/11/2013. RECALL NOTICE STATES "CHRYSLER IS MAKING ALL REASONABLE EFFORTS TO OBTAIN THE PARTS AS QUICKLY AS POSSIBLE. CHRYSLER WILL CONTACT YOU AGAIN BY MAIL, WITH A FOLLOW-UP NOTICE, WHEN THE REMEDY PARTS ARE AVAILABLE." THAT FOLLOW-UP NOTICE WAS NEVER RECEIVED BY ME. AFTER CALLING THE CHRYSLER GROUP RECALL ASSISTANCE CENTER ON 5/1/2014 TO INQUIRE, WAS INFORMED THAT PARTS ARE NOT YET AVAILABLE AND THAT IT HAS NOT YET BEEN DETERMINED HOW THE JEEPS ARE TO BE FIXED. THERE IS NO ESTIMATED DATE FOR REMEDY OF THIS PROBLEM. IN MY OPINION, THIS IS AN UNREASONABLE TIME PERIOD TO WAIT FOR CORRECTION OF SUCH A POTENTIAL HAZARD AS FUEL TANK LEAKAGE DURING CERTAIN TYPES OF REAR END COLLISIONS. *TR