2012 JEEP LIBERTY Complaints
View complaints related to 2012 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2012 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 JEEP LIBERTY- GOLD RIVER, CA
WHILE DRIVING CAR, THE AIRBAG LIGHT CAME ON. INSTRUCTIONS IN OWNER'S MANUAL STATES TO TAKE TO DEALER IMMEDIATELY FOR REPAIR. CALLED DEALER AND HAVE APPOINTMENT ON AUGUST 12. *TR
Source: NHTSA WEB SITE -
2012 JEEP LIBERTY- AURORA, CO
AFTER STARTING MY VEHICLE AND PUTTING IT INTO REVERSE, MY AIRBAG LIGHT CAME ON. IT IS NOW STAYING ON SOLID AND IS NOT BLINKING. I CALLED THE DEALERSHIP WHERE I PURCHASED MY JEEP, AND THEY TOLD ME TO SCHEDULE AN APPOINTMENT AND THEY COULD GET ME IN TO MAKE SURE IT IS NOT AN ISSUE OF A RABBIT OR A RODENT CHEWING UP THE WIRES, AND THEN THEY WILL DECIDE IF ITS A SAFETY ISSUE. BUT IN THE MEANTIME ALL IN ONE BREATH, THEY TOLD ME MY VEHICLE IS SAFE TO DRIVE. THERE WAS NOT, AND HAS NOT BEEN ANYTHING IN MY PASSENGER SEAT SINCE ALMOST 24 HOURS AGO. *TR
Source: NHTSA WEB SITE -
2012 JEEP LIBERTY- CHARLOTTE, NC
TURNED THE CAR ON AND THE AIRBAG LIGHT CAME ON. STAYED ON THE ENTIRE TIME I WAS DRIVING. *TR
Source: NHTSA WEB SITE -
2012 JEEP LIBERTY- ARDMORE, OK
VEHICLE EXPERIENCES MOMENTARY LOSS OF POWER DURING NORMAL HIGHWAY DRIVING. DEALERSHIP AND MANUFACTURER REPRESENTATIVE BOTH AGREE THERE IS A PROBLEM, BUT DO NOT KNOW HOW TO REPAIR AND REFUSE TO DO ANY REPAIRS. THEY DO NOT KNOW WHAT CAUSES THE LOSS OF POWER. *TR
Source: NHTSA WEB SITE -
2012 JEEP LIBERTY- FORT MYERS, FL
I AM EXPERIENCING TORQUE CONVERTER SHUDDER AT BETWEEN 45 AND 50 MPH AT 1500RPM OR LOWER. I FIRST REPORTED THIS DEFECT WHEN THE VEHICLE HAD ABOUT 800 MILES ON IT. THE VEHICLE FEELS LIKE IT'S DRIVING OVER RAIN GROOVES OR RUMBLE STRIPS WHEN I'M EXPERIENCING THE PROBLEM. THE ISSUE IS 100% REPRODUCIBLE. THE DEALERSHIP HAS INSISTED THAT THIS IS A CONDITION THAT AFFECTS ALL JEEP LIBERTIES CALLED "EXHAUST DRONE." DURING ONE OF MY MANY SERVICE VISITS FOR ONE OF MY MANY OTHER SERVICE ISSUES, I HAD A RENTAL 2012 JEEP LIBERTY THAT DID NOT HAVE THIS PROBLEM. JEEP CUSTOMER CARE HAS BEEN UNSUCCESSFUL IN EVEN CONTACTING THE SERVICE MANAGER AT THE DEALERSHIP WHERE I BOUGHT THE VEHICLE BECAUSE HE DOES NOT RETURN THEIR CALLS. I AM CONCERNED THAT THE TORQUE CONVERTER WILL FAIL DURING REGULAR USE AND LEAVE ME EITHER STRANDED OR CAUSE AN ACCIDENT. ALSO, THE VEHICLE INTERMITTENTLY SHIFTS VERY ROUGH, AND ON SEVERAL OCCASIONS WHEN I AM STARTING THE VEHICLE IT SURGES FORWARD OR BACKWARD SUDDENLY EVEN WHEN APPLYING VERY LITTLE PRESSURE TO THE GAS PEDAL, AND THIS IS ACCOMPANIED BY A VERY LOUD KNOCKING SOUND. SOMETIMES THE VEHICLE MAKES NOISES BETWEEN 15 AND 25 MPH, WHICH I CAN ONLY DESCRIBE AS A LOUD HIGH PITCHED WHINING OR WARBLING SORT OF NOISE (LIKE A LOOSE FLYWHEEL). *TR
Source: NHTSA WEB SITE -
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2012 JEEP LIBERTY- MADISON, OH
THE CLEAR COAT IS CHIPPING/PEELING OFF THE WHEELS ON THE JEEP LIBERTY 2012 JET EDITION.....ONLY HAVE HAD THE VEHICLE FOR 6 MONTHS AND NOTICED THIS JUST RECENTLY. *TR
Source: NHTSA WEB SITE -
2012 JEEP LIBERTY- LINCOLNWOOD, IL
PASSENGER AIR BAG LIGHT WONT TURN OFF FROM DASH BOARD AND LIGHT FROM UNDER THE RADIO. NO ISSUES AS FAR AS AIRBAGS DEPLOYING. *TR
Source: NHTSA WEB SITE -
2012 JEEP LIBERTY- TRENTON, NJ
WINDSHIELD CRACKED OUT OF THE BLUE. LOOKS LIKE A STRESS FRACTURE BUT DEALERSHIP AND CHRYSLER CLAIM ITS ENVIRONMENTAL AND WON'T REPLACE WINDSHIELD. IT'S HAZARDOUS. ADDITIONALLY, THE UNDERCARRIAGE IS ALL RUSTED AND BLACK SOOT IN EXHAUST. *TR
Source: NHTSA WEB SITE -
2012 JEEP LIBERTY- MONTREAL , MO
FEBRURAY 26, 2012 8;30 AM .I HAD BEEN DRIVING JEEP LIBERTY FOR ABOUT 2 HOURS, PARKED IN PARKING LOT,WENT SHOPPING , STARTED UP,AND WAS DRIVING MY JEEP LIBERTY AND NOTICE SMOKE IN THE VEHICLE THEN I NOTICED A BURNING YELLOW SMOKE AND FLAMES COMING FROM MY DRIVERS SIDE DOOR CONTROL PANEL , AS QUICKLY AS I COULD I STOPPED JEEP INTO PARKING LOT , AT THAT TIME MY WINDOWS WHERE MALFUNCTIONING AND THE VEHICLE WAS FULLY ENGULFED WITH YELLOW SMOKE ,TURNED VEHICLE OFF COULD NOT GET SEAT BELT UNHOOKED,TURNED SWITCH ON PUT IN PARK AND THEN GOT SEAT BELT UNHOOK PULLED KEYS OUT OF IGNITION CLIMB OVER TO PASSENGER SIDE DOOR TO OPEN DOOR AND THEN OPENED DRIVER SIDE DOOR AND THREW SNOW AND WATER ON DOOR TO PUT FIRE OUT.. . STOOD THERE IN SHOCK FOR A MOMENT, SECOND TIME I DROVE WIFES VEHICLE AND IT CAUGHT ON FIRE 5 MONTHS OLD!!! NOTICED THAT THE SMOKE IN THE VEHICLE WAS STARTING TO DISPENSED AND CLEARING OUT . NOTICED WINDOW SWITCHES HAD MELTED AND SANK INTO DOOR,BURNED FINGERS OPENENING DRIVER SIDE DOOR. REACHED IN AND TURNED KEY BACK ON ,AT THAT POINT THE VEHICLE STARTED TO SMOKE AGAIN , THREW THE WINDOW AND SPEAKER OF DRIVERS SIDE DOOR ,TURNED KEY OFF THREW MORE WATER IN DOOR PANEL AND AGAIN SMOKE SLOWLY DISPENSED . I WAS MOMENTS FROM ENTERING A INTERSTATE AND THE THOUGHT OF WHAT WOULD HAVE HAPPENED TO MYSELF IF I WOULD HAVE NOT BEEN ABLE TO GET OFF THE ROAD IN TIME !! I HAVE BEEN A MASTER MECHANIC FOR 30 YEARS AND HAVE NEVER SEEN SUCH A THING HAPPEN IN ANY TYPE OF VEHICLE BEFORE.I TOOK VEHICHLE TO DEALER ,JEEP CHRYSLER WAS CONTACTED ,DEALERSHIP MONKEYS ACUSSED ME OF JAMMING SOME THING IN SWITCH,WHAT A BUNCH OF CRAP.. JEEP SAID THEY COULD NOT DO ANYTHING TO CLAIM IT ON MY INSURANCE !!!!!! DEALER SHIP IS TRYING TO FORCE JEEP TOO LOOK AT PROBLEM THIS VEHICLE IS ONLY 5 MOS OLD AND THIS SHOULD HAVE NEVER HAPPENED. I'M GLAD TO SEE THIS PROBLEM REGESTERD WITH YOU... UPDATED 08-20-14 *BF UPDATED 08/21/2014 *JS
Source: PORTABLE SAFETY COMPLAINT FORM -
2012 JEEP LIBERTY- OMAHA, NE
AFTER GOING THRU A CAR WASH, I WAS TOUCHING UP THE BACK OF THE VEHICLE WHEN I NOTICED THE EXHAUST PIPE WAS RUSTED. I CALLED THE DEALERSHIP ON MON, STATED MY FINDING AND REMINDED THE SERVICE REP THAT I HAD PURCHASED THE VEHICLE BRAND NEW ~6 MONTHS AGO (THEREFORE WAS UNDER WARRANTY) I SET UP TO DROP IT OFF ON WED @12PM. ~ 30 MINUTES, AFTER I WAS SHUTTLED TO WORK, THE SERVICE MGR CALLED AND TOLD ME THE RUST WAS NORMAL AND ONLY "SURFACE RUST". HOWEVER, IS GOING TO REPLACE IT TO KEEP THE CUSTOMER SERVICE UP. I SUGGESTED SOME SORT OF COATING TO PREVENT ANOTHER PREMATURE RUSTING, BEING MANY OTHER OCCURRENCES HAVE BEEN REPORTED BUT WAS TOLD THAT CAN'T BE DONE. I HOPE TOM WHEN I AM PICKED UP TO RETRIEVE MY JEEP THAT I WON'T BE DISAPPOINTED! *TR
Source: NHTSA WEB SITE