2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP LIBERTY- KERHONKSON, NY
IN A PARKING LOT, STARTED TO MOVE FORWARD, GRINDING SOUND. DISCOVERED THAT THE RF WHEEL WAS OFF. CHRYSLER DEALER (BEGNAL, KINGSTON NY) DISCOVERED RF LOWER BALL JOINT BROKE -- DAMAGED RF WHEEL, BRAKE HOSE, AXLE SHAFT AND SEAL, LOWER CONTROL ARM, RF SWAY BAR END LINK, AND RF FENDER FLARE. INSPECTED LF BALL JOINT - DISCOVERED IT WAS LOOSE. REMOVED RF LOWER CONTROL ARM AND INSTALLED NEW CONTROL ARM -- INSTALLED NEW RF AND LF BALL JOINTS, INSTALLED NEW RF SWAY BAR END LINK AND RF AXLE SHAFT ASSEMBLY AND SEAL. MOUNTED AND BALANCED ONE TIRE ONTO NEW RF WHEEL AND INSTALLED AND REPLACED RF FENDER. PERFORMED 4 WHEEL ALIGNMENT. JEEP CUSTOMER SERVICE STATES THAT THIS IS NOT A RECALL REPAIR. JUST WEAR AND TEAR TO RECALL REPAIR COMPLETED IN 2006. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- CHANDLER, AZ
I WAS DRIVING ON THE HIGHWAY WITH CRUISE CONTROL ON DOING ABOUT 60 MPH WHEN SUDDENLY THE JEEP LIBERTY STARTED JERKING AND THE RPM NEEDLE ARM AND THE SPEEDOMETER ARM STARTED GOING CRAZY UP AND DOWN. THE LIBERTY STARTED TO SLOW DOWN SO I HAD TO PRESS ON THE GAS PEDAL TO MAINTAIN SPEED. THE SPEEDOMETER QUIT WORKING AND SO DID THE CRUISE CONTROL , THE AUTO DOOR LOCKS ALSO QUIT WORKING. THE MOTOR ALSO STARTED TO DIE WHENEVER I SLOWED DOWN OR COME TO A STOP AT A STOP SIGN OR RED LIGHTS. WHERE ITS DANGEROUS IS WHEN I AM SLOWING DOWN TO MAKE A TURN AND GOING IN TO IT OR HALF WAY IN TO IT THE MOTOR DIES AND I LOSE THE POWER STEERING. IT TAKES ALOT OF STRENGTH TO COMPLETE THE TURN SAFELY. I TOOK THE LIBERTY TO A REPAIR SHOP WHERE THEY HOOKED IT TO A ANALYZE MACHINE. IT SAID THE SPEED SENSOR WAS BAD, I HAD IT REPLACED BUT IT DIDN'T FIX ANYTHING. I TOOK IT TO THE DEALER WHERE I BOUGHT IT, THEY TOLD ME IT COULD BE HUNDREDS OF DOLLARS JUST TO TRY TO FIND OUT WHAT IS WRONG WITH IT. RECENTLY I CHECKED IN THE INTERNET AND SAW THAT THERE ARE HUNDREDS OF OTHER 2002 JEEP LIBERTY OWNERS HAVING THE SAME PROBLEM. SPEEDOMETER QUITS WORKING, MOTOR DIED WHEN YOU SLOWDOWN, AND REPLACING THE SPEED SENSOR DOESN'T FIX ANYTHING. ITS DANGEROUS BECAUSE YOU CAN CRASH WHEN MAKING A TURN AND THE MOTOR DIES AND YOU LOSE YOUR STEERING. I KNOW I HAVE HAD SOME CLOSE CALLS. I HOPE YOU WILL CHECK IN TO THIS PROBLEM. JUST CHECK IN THE INTERNET AND YOU WILL SEE ALOT OF PEOPLE HAVE IT WITH THERE 2002 JEEP LIBERTYS. THANK YOU FOR YOUR TIME. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- BIDDEFORD, ME
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART FOR REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- ARAGON, GA
I WAS DRIVING MY VEHICLE DOWN THE HIGHWAY WHEN MY VEHICLE MADE A LOUD POPPING SOUND THAT SOUNDED LIKE IT CAME THROUGH THE STEREO SYSTEM. I NOTICED ALL POWER TO MY CAR WENT OUT. THE RADIO, LIGHTS, DASH, HEADLIGHTS, EVERYTHING SHUT OFF. I WENT AND TRIED EVERYTHING. I THOUGHT MAYBE A FUSE HAD BLOWN, NOT THE CASE. I REPLACED HEAD LAMPS, AND THE LIGHTS STILL DIDN'T WORK. I CHANGED MY STEERING SWITCH OUT AND HAVE SINCE FIGURED OUT IT MUST BE AN ELECTRICAL ISSUE? I HAVE READ MANY MANY PAGES ABOUT PEOPLE WITH THIS SAME ISSUE OR VERY SIMILAR. I CAN NO LONGER DRIVE THE VEHICLE AT THIS TIME BECAUSE I DON'T FEEL SAFE IN IT AND ITS NOT STREET SAFE. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- XENIA, OH
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NOTICE: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 JEEP LIBERTY- CAPE CORAL , FL
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY SPORT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE A LOUD GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT HUB BEARING AND THE UPPER BALL JOINTS WERE SEVERELY WORN. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THE VEHICLE WAS NOT AFFECTED BY NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 164,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- GROVETOWN, GA
AIR BAG LIGHT HAS BEEN REPEATEDLY TURNING ON AND OFF. THERE'S ALSO A BURNING SMELL WHEN IT COMES ON. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- CHARLOTTE, NC
HELLO I HAVE AN 2002 JEEP LIBERTY AND I HAVE A RECALL ABOUT THE FUEL TANK ON MY VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE. THE RECALL WAS ON DEC 11 2013 AND I RECEIVED THE NOTICE IN JAN 2013. I CALLED THE DEALERSHIP AND STATED CALL BACK WHEN I GET THE 2ND NOTICE WHICH WAS IN JULY 2013. I CALLED AND THEY SAID THEY WILL ORDER THE PART. TO THIS DATE I HAVEN'T HEARD FROM THEM. I DIDN'T REALIZE THAT THE RECALL WOULD TAKE THIS LONG CAN YOU HELP ME PLEASE. I DID SUBMIT A COMPLAINT TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION BUT HAVEN'T HEARD FROM ANYONE BACK....UPDATED 05/14/15 *BF *TR UPDATED 9/13/2013*CN
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- ADDISON, IL
2002 JEEP LIBERTY - PIECE IN IGNITION (IN STEERING COLUMN) BROKE AND WAS UNABLE TO START VEHICLE. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- ADDISON, IL
2002 JEEP LIBERTY - ENGINE - CYLINDER MISFIRES, OVERHEATING CAUSING COOLANT TO OVERFLOW, COOLANT GOT IN CYLINDER?, NEW ENGINE REQUIRED - QUOTED $5,500 PLUS $120.00 PER HOUR LABOR FROM JEEP DEALER. *TR
Source: NHTSA WEB SITE