2004 JEEP LIBERTY Complaints

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE REPAIRS WERE NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE MANUFACTURER HAD NOT BEEN CONTACTED.

MY DAUGHTERS WERE DRIVING HOME AND THE REAR TIRE SLID ON SOME GRAVEL AND IT APPEARED SHE OVER CORRECTED AND THEY WENT OVER AN EMBANKMENT AND ROLLED AT LEAST 8 TO 10 TIMES. AT SOME POINT WHILE THEY WERE ROLLING BOTH OF THEIR SEATBELTS (BOTH FRONT SEAT)CAME UNHOOKED AND CAUSED MY YOUNGEST DAUGHTERS HEAD TO HANG OUT THE WINDOW. PEOPLE SHOULD KNOW THAT THIS WILL OR MAY OCCUR IN AN ACCIDENT OF THIS TYPE FOR THEIR SAFETY. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND WAS INFORMED BY THE MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATE DATE OR ARRIVAL FOR THE PART. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

I RECEIVED A SAFETY RECALL NOTICE APPROXIMATELY 6 MONTHS AGO FOR "REAR STRUCTURE REINFORCEMENT". I HAVE BEEN TO THE JEEP DEALER IN MY AREA (MILTON RUBEN CHRYLSER JEEP, 3516 WASHINGTON ROAD, MARTINEZ, GA 30907, PH: 706-868-5454) 3 TIMES AND EACH TIME I AM TOLD THEY WILL CALL ME WHEN THERE IS A PART TO FIX MY AUTOMOBILE. IF THIS IS A SAFETY RECALL THEY ARE NOT TAKING IT SERIOUSLY, THEY ARE VERY DISMISSIVE WHEN I TALK TO THEM. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MONTHS AGO I RECEIVED A VEHICLE SAFETY RECALL. THE RECALL IS IN REGARD TO MY FUEL TANK HAVING A CHANCE OF FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS WHICH CAN RESULT IN AN UNDERBODY FIRE IN THE PRESENCE OF AN IGNITION SOURCE. I HAVE MADE THREE DIFFERENT INQUIRIES AND FOLLOW UP, 1ST WITH MY LOCAL CHRYSLER DEALER THAN WITH CHRYSLER GROUP RECALL ASSISTANCE IN REGARD TO AN ETA OF PARTS AND EXPEDITING THIS PROCESS WHICH AS FAR AS I AM CONCERNED AND HAVE BEEN NOTIFIED, IS A SERIOUS SAFETY CONCERN. I HAVE BEEN TOLD THE SAME THING EVERYTIME THAT THE PARTS MUST NOT BE AVAILABLE YET. I NEED YOUR HELP MOTIVATING THE APPROPRIATE PARTIES TO EXPEDITE THIS PROCESS. MY SAFETY IS AT STAKE AND THE ISSUE HERE AND I AM BECOMING IMPATIENT. PLEASE GET BACK TO ME ASAP WITH A FOLLOW UP AND SOME RESULTS. THE RECALL # I THINK IS N46/ NHTSA 13V-252. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT IN DECEMBER 2013, SHE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ). THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT SHE WAS MADE AWARE THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE AND THE REPAIR COULD NOT BE PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.