2002 JEEP LIBERTY Complaints

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT MENTIONED THAT THE DEALER ONLY VISUALLY INSPECTED THE REAR MOUNTING BOLTS AND FAILED TO REPLACE THEM. BOTH THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE SITUATION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE OVERHEATED AND THE ENGINE COOLANT SPILLED OUT. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE STALLED, BUT RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW WATER PUMP AND RADIATOR. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 110,000.

THE VEHICLE HAS BEEN EXHIBITING ISSUES WITH THE IGNITION SWITCH SIMILAR TO OTHERS SUCH AS THE GM CHEVROLET COBALT AND SATURN ION. WHEN THE IGNITION SWITCH IS ROTATED TO THE START/CRANK POSITION AND THE VEHICLE STARTS AND THE KEY IS RELEASED IT SOMETIMES DOES NOT FULLY RETURN TO THE ON/RUN POSITION FROM THE START CRANK POSITION. ALTHOUGH THE ENGINE IS RUNNING AND THE VEHICLE CAN BE DRIVEN SOME ELECTRICAL FUNCTION ARE OFFLINE DUE TO THE IGNITION SWITCHES FAILURE TO REALLY RETURN TO THE ON/RUN POSITION. THE SITUATION IS NOT USUALLY NOTICED UNTIL THE VEHICLE IS IN MOTION AND ONE THE EFFECTED SYSTEMS IS USED (TURN SIGNAL, HVAC, RADIO) SYSTEMS THAT ARE EFFECTED AND NOT RECEIVING POWER ARE TURN SIGNALS, RADIO, AIRBAG, HVAC. THE SWITCH CAN BE MOVED INTO THE ON/RUN POSITION AND THESE SYSTEMS THEN COME ON-LINE. THIS IS A DANGEROUS SITUATION AND MAY RESULT IN AN ACCIDENT (SIGNAL LAMPS NOT WORKING, HVAC DEFOGGER NOT WORKING) OR POSSIBLE AIRBAG NON-DEPLOYMENT IN A CRASH (POSSIBLE INJURY OR FATALITY). THIS ISSUE HAS OCCURRED AT LEAST 3 TIMES IN THE LAST TWO WEEKS. THE VEHICLE IN QUESTION IS IN IMMACULATE CONDITION AND WELL MAINTAINED BY AN ASE CERTIFIED MASTER AUTO TECHNICIAN> THE VEHICLE HAS NO SIGNIFICANT ACCIDENT OR DAMAGE HISTORY. *TR

2002 JEEP LIBERTY TRAILER HITCH RECALL. CONSUMER UNABLE TO GET PART FOR VEHICLE THROUGH DEALER. RECALL HAS BEEN ISSUED. BUT, NO RESPONSE FROM THE CHRYSLER GROUP. *TA

AFTER PICKING UP MY CAR FROM THE DEALER AFTER IT WAS THERE FOR THE RECALL WORK OF PUTTING A HITCH ON THE REAR OF THE CAR FOR A SAFETY RECALL, WHILE DRIVING HOME IN THE DARK MY CAR LIGHTS STARTED TO FLASH THEN SHUT OFF COMPLETELY, I PULLED OVER ON THE SIDE OF THE HIGHWAY TURNED OFF THE CAR THEN RESTARTED IT AND ONCE AGAIN AFTER 10 MINUTES OF DRIVING THE LIGHTS SHUT OFF SO I HAD TO DRIVE HOME WITH NO HEADLIGHTS AT ALL. I CALLED THE DEALER THE NEXT DAY AND WAS GIVEN THE RUN AROUND THAT I WOULD HAVE TO PAY FOR IT TO BE CHECKED. I ONLY DRIVE THE CAR DURING THE DAY NOW BECAUSE I AM AFRAID OF IT OCCURRING AGAIN. *JS

2002 JEEP LIBERTY CONSUMER IS SEEKING REIMBURSEMENT *CN THE CONSUMER STATED THE HITCH WAS APPROVED USING A SPECIFIC CODE. HOWEVER, THE REIMBURSEMENT CLAIM WAS DENIED UNDER THE PRETEXT, THE PART WAS NOT AN OEM APPROVED HITCH, BUT AT PRESENT DEEMED OK TO DO THE JOB. THE CONSUMER STATED WHEN THE HITCH WAS INSTALLED, CHRYSLER DID NOT HAVE AN APPROVED MANUFACTURED HITCH, AS THE RECALL DID NOT EXIST BACK IN 2006. *JB

2002 JEEP LIBERTY STEERING WENT OUT OF MY CAR. MODULE KNOCKED OUT BECAUSE IT KEPT CLIMBING AND DEAD BATTERY. *MW THE CONSUMER EXPERIENCED ELECTRICAL PROBLEMS, WHICH CAUSED THE BATTERY TO DRAIN, ON SEVERAL OCCASIONS. THE REPAIR SHOP, PULLED OUT A FUSE IN THE DOOR PANEL. THE CONSUMER ALSO STATED, THE VEHICLE STALLED. *JB

I RECEIVED A RECALL NOTICE SEVERAL TIMES OVER THE PAST 1-2 YEARS TO GET A TRAILER HITCH PUT ON ! AFTER EACH NOTICE I RECEIVED I CALLED A LOCAL CHRYSLER DEALERSHIP,BERNARD'S CHRYSLER OF NEW RICHMOND WI. EACH TIME I CALLED TO SET UP AN APPOINTMENT, THEY TOLD ME THEY HAD TO ORDER THE TRAILER HITCH AND WHEN IT COMES IN THEY WOULD CALL AND WE WILL SCHEDULE AN APPOINTMENT! THIS HAS GONE ON FOR 1-2 YEARS WITH THEM NEVER CALLING BACK TO SAY THEY HAVE THE HITCH IN! I JUST HOPE WE ARE NOT INVOLVED IN A CRASH WHERE THIS WILL TURN INTO A LEGAL ISSUE....UPDATED 05/14/15 *BF RECALL WAS COMPLETED ON APRIL 30, 2015, AFTER WAITING ALMOST THREE YEARS. UPDATED 12/22/2015*JS

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MODULE-OCCUPANT RESTRAINT PART ORDERED BY DEALERSHIP ON AUGUST 15, 2014. AFTER 12 WEEKS OF PART ON BACK ORDER. RECEIVED PHONE CALL FROM CHRYSLER THAT PART NOT AVAILABLE FROM MANUFACTURE AND WILL HAVE TO ORDER FROM ANOTHER MANUFACTURE HOWEVER IT IS MORE THAN DOUBLE THE PRICE. ORIGINAL PRICE FOR PART WAS $222.00 AND HAD TO BE PAID FOR BEFORE ORDERED. NEW PRICE IS $499.00 AND ALSO WILL NOT ORDER WITHOUT BEING PAID. SHOULD NOT HAVE TO PAY ADDITIONAL FEES WHEN HAVE ALREADY WAITING 4 MONTHS AND IS A SAFETY ISSUE. IF PART ON BACK ORDER THEN IT SHOULD BE ON RECALL FROM CHRYSLER AND NOT OWNERS RESPONSIBILITY. *TR