2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP LIBERTY- KANEOHE, HI
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAGS DEPLOYED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE DRIVER SUSTAINED A WRIST INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- NEWCASTLE, OK
I OWN A 2002 JEEP LIBERTY WHICH HAD THE M35 RECALL. "AIRBAG DEPLOYMENT". I HAD THE RECALL PATCH DONE. I HAVE READ THAT THE RECALL PATCH DOESN'T FIX THE DEPLOYMENT ISSUE AND THAT THE NHTSA IS TRACKING THE ISSUES THAT ARE STILL HAPPENING AFTER THE RECALL REPAIR. ON 10-14-2014 THIS HAPPENED TO MY LIBERTY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *GEM
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- BIXBY, OK
WE HAD THE M35 RECALL DONE AT SOUTH POINT CHRYSLER JEEP DODGE IN TULSA OK ON APPROXIMATELY AUGUST 2, 2014. ON SEPTEMBER 18, 2014 MY DAUGHTER WAS INVOLVED IN A HIGHWAY INTERSECTION ACCIDENT WHERE HER CAR SUSTAINED FRONT END DAMAGE SO BAD IT WAS TOTALED. SHE WAS DRIVING APPROXIMATELY 10MPH AND THE OTHER CAR WAS GOING 65MPH. NONE OF THE AIRBAGS DEPLOYED WHEN THE COLLISION HAPPENED. THE OTHER CARS AIRBAGS DEPLOYED. THAT CAR WAS TOTALED ALSO. I HAVE SEVERAL PICTURES OF MY DAUGHTERS CAR IMMEDIATELY AFTER THE COLLISION. THE POLICE, FIRE DEPARTMENT AND OKLAHOMA HIGHWAY PATROL ALL WERE SURPRISED HER AIRBAGS DID NOT DEPLOY. SUBSEQUENTLY SHE HAS SUSTAINED A CONCUSSION AND IS HAVING TO HAVE SEVERAL MRIS AND CT SCANS DUE TO THE CAR ACCIDENT. I WOULD LIKE TO KNOW WHY HER AIRBAGS DID NOT DEPLOY AT IMPACT. I THOUGHT THIS RECALL WAS SUPPOSE TO TAKE CAR OF AIRBAGS FROM DEPLOYING INADVERTENTLY BUT DIDN'T THINK IT WOULD CAUSE THEM TO NOT FUNCTION AT ALL. ..UPDATED 07-08-15 *BF *TR *JS
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- YORKTOWN, IN
HAVE TRIED FOR 3 WEEKS TO HAVE MY JEEP FIXED BECAUSE OF THE RECALL . I ENTERED 10/1/2014 AS THE INCIDENT DATE BUT DO NOT REMEMBER THE FIRST TIME I WENT TO [XXX]. [XXX] MUNCIE INDIANA KEEPS TELLING ME NO PARTS OR I AM ON THE LIST. ASKED THEM WHERE MY NAME IS ON THE LIST THEY SAY THEY CAN'T TELL ME THAT. HAVE CALLED AND EVEN WENT IN PERSON TO THE SERVICE DEPARTMENT NOTHING. THEY SEEM TO BE GIVING ME THE RUN AROUND. CAN YOU HELP??? CALLED THEM 10/23/2014 TOLD ME TO CHECK BACK IN 2 WEEKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- WASHINGTON, DC
DRIVER SIDE BREAK LIGHT DOES NOT WORK ONLY WHEN HEADLIGHTS ARE ON. I HAVE REPLACED THE LIGHT, FUSE, THE WHOLE HOUSING UNIT AND IT WILL WORK FOR ONE DAY THAN STOP AGAIN. ALSO AIRBAG LIGHT IS NOW ON ALL THE TIME AFTER GETTING THE M35 RECALL DONE ON MY CAR. DEALER SHIP SEEMS TO THINK IT IA NOTHING THAT THEY DID WRONG AND NOW I GOTTA PAY AT LEAST $135 TO GET A DIAGNOSTICS DONE ON MY CAR TO SEE WHAT IS WRONG. ALSO SEATBELT LIGHT NEVER STAYS ON ANY MORE EVEN IF MY SEATBELT IA NOT ON UT JUST COMES ON WHEN I TURN CAR ON THEN GOES OFF WHEN AIRBAG LIGHT COMES ON.
Source: NHTSA MOBILE APP -
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2002 JEEP LIBERTY- WASHINGTON, DC
DRIVER SIDE BREAK LIGHT DOES NOT WORK ONLY WHEN HEADLIGHTS ARE ON. I HAVE REPLACED THE LIGHT, FUSE, THE WHOLE HOUSING UNIT AND IT WILL WORK FOR ONE DAY THAN STOP AGAIN. ALSO AIRBAG LIGHT IS NOW ON ALL THE TIME AFTER GETTING THE M35 RECALL DONE ON MY CAR. DEALER SHIP SEEMS TO THINK IT IA NOTHING THAT THEY DID WRONG AND NOW I GOTTA PAY AT LEAST $135 TO GET A DIAGNOSTICS DONE ON MY CAR TO SEE WHAT IS WRONG. ALSO SEATBELT LIGHT NEVER STAYS ON ANY MORE EVEN IF MY SEATBELT IA NOT ON UT JUST COMES ON WHEN I TURN CAR ON THEN GOES OFF WHEN AIRBAG LIGHT COMES ON.
Source: NHTSA MOBILE APP -
2002 JEEP LIBERTY- WILLIAMSBURG, PA
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE PROBLEM OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THERE WAS AN ELECTRICAL SHORTAGE ON THE REAR HATCH MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,986. UPDATED 11/24/14*LJ *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- HOOKS, TX
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM). THE DEALER WAS CONTACTED ON MULTIPLE OCCASIONS AND INFORMED THE CONTACT THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- DAYTON, OH
THE FRONT DRIVE SHAFT AND DIFFERENTIAL ASSEMBLY LOCKED UP CAUSING THE CAR TO SHAKE VIOLENTLY AND SMOKE FROM OIL COMING FROM THE BUSTED SEAL . LUCKILY THE DRIVER WAS ABLE TO STOP IMMEDIATELY ON A BUSY INTERSTATE. THIS IS VERY UNCOMMON ACCORDING TO 2 DEALERS AND 3 REPAIR GARAGES, OBVIOUSLY A DEFECTIVE PART. THERE HAD BEEN NO LEAKAGE IN THE PAST 2 MONTHS OR SHAKING/SWAYING WHEN DRIVING AT ANY SPEED CHECKED AND THERE HAS BEEN A BACK ORDER ON THIS PART FROM DODGE FOR THE PAST 3-4 MONTHS SO THERE SEEMS TO BE A PROBLEM. WE WERE LUCKY THIS DEFECTIVE PART DID NOT CAUSE A TERRIBLE ACCIDENT I CALLED CHRYSLER THEY SAID THIS HAS NOT BEEN RECALLED, BUT REITERATED THIS WAS VERY UNCOMMON. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- ELIZABETH CITY, NC
I TOOK MY SAFETY RECALL NOTICE N46 TO CAROLINA CHRYSLER, DODGE, JEEP IN ELIZABETH CITY ON 5/13/14 AND WAS ADVISED THAT PARTS WERE NOT AVAILABLE. I RECEIVED ANOTHER RECALL NOTICE N46 AND TOOK IT BACK TO CAROLINA CHRYSLER, DODGE, JEEP IN ELIZABETH CITY, NC ON 9/29/14. I WAS TOLD THEY HAD THE PART BUT NOT THE HARDWARE TO PUT IT ON AND THEY WOULD CALL ME WHEN THEY GOT EVERYTHING. I HAVE NOT HEARD FROM ANYONE THERE AS OF THIS DATE. *TR
Source: NHTSA WEB SITE