2004 JEEP LIBERTY Complaints

SUDDENLY HAD A HARD TIME TURNING CAR. CHECKED POWER STEERING AND IT WAS EMPTY. I PUT SOME IN AND NOTICED THERE WAS A LEAK. NOTHING LEADING UP TO THIS POINT INDICATED A LEAK. *TR

I AM WRITING IN REGARDS TO A SAFETY RECALL ON MY 2004 JEEP LIBERTY THAT WAS ISSUED IN JUNE 2013. THE RECALL EXISTS AS THE FUEL TANK CAN RUPTURE AND CAUSE FIRES IN REAR-END COLLISIONS. THE NHTSA DID A THREE YEAR INVESTIGATION THAT SHOWED 51 PEOPLE DIED IN FIERY CRASHES IN JEEPS WITH GAS TANKS POSITIONED BEHIND THE REAR AXLE. TO ALLEVIATE THIS PROBLEM CHRYSLER IS TO INSTALL A TOW HITCH FREE OF CHARGE. I HAVE MADE NUMEROUS PHONE CALLS TO MY LOCAL CHRYSLER DEALERSHIP AND THEN ALSO CONTACTED CHRYSLER AT THEIR 1-800 NUMBER. DESPITE THESE PHONE CALLS NO ONE COULD PROVIDE AN ANSWER AS TO WHEN THIS POTENTIAL LIFE THREATENING PROBLEM WOULD BE FIXED. ABOUT TWO WEEKS AGO I RECEIVED A LETTER IN THE MAIL FROM CHRYSLER GROUP LLC INFORMING ME OF THE RECALL (AS IF I WAS UNAWARE) AND THAT THE PARTS REQUIRED ARE CURRENTLY UNAVAILABLE. SO THIS RECALL HAS BEEN IN EFFECT SINCE JUNE AND THERE IS NO CLEAR DATE THAT MY VEHICLE WILL BE EQUIPPED WITH A TOW HITCH TO PREVENT A FIERY CRASH. IT IS APPARENT THROUGH NEWSPAPER ARTICLES THAT CHRYSLER HAS BEEN RELUCTANT TO ISSUE THE RECALL AND IT IS SPECULATED THAT THEY DID SO AS TO NOT HURT THEIR IMAGE AND FINANCES. ALSO TO AVOID A PUBLIC RELATIONS NIGHTMARE AND BEING FORCED TO PROVIDE THE RECALL AFTER POTENTIAL PUBLIC HEARINGS WITH WITNESSES PROVIDING DETAILS OF DEADLY CRASHES INVOLVING JEEPS. IT IS APPEARS THAT CHRYSLER IS TRYING TO AVOID THIS REPAIR DUE TO COST. IT HAS BEEN SEVEN MONTHS SINCE THE RECALL AND NOT A SINGLE VEHICLE HAS BEEN REPAIRED. IT IS ALSO UNKNOWN WHEN THE REPAIRS WILL BE MADE AS THE PARTS ARE UNAVAILABLE. I QUESTION THE INTEGRITY OF CHRYSLER IN REGARDS TO THIS RECALL AND ASK THAT YOU PLEASE LOOK INTO THIS SITUATION. THIS RECALL COULD POTENTIAL SAVE LIVES AND IT APPEARS THAT THIS IS NOT BEING DONE IN ORDER TO SAVE MONEY. THANK YOU FOR YOUR TIME AND CONSIDERATION. UPDATED 01/30/14

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURE WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 3/5/14*CN UPDATED 03/20/14

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER'S SIDE AND THE VEHICLE CAUGHT ON FIRE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO HER BACK, NECK, LEFT ARM, AND LEFT LEG. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED NHTSA RECALL NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) SURPASSED THE REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS 2004 JEEP LIBERTY. WHILE DRIVING DOWN A HILL AT 40 MPH, THE CONTACT CRASHED INTO AN OBJECT IN THE ROAD AND SMOKE EMITTED FROM THE VEHICLE. THE CONTACT MERGED OFF OF THE ROAD AND NOTICE THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE EMERGENCY RESPONSE TEAM WAS NOTIFIED. THE FIRE CHIEF STATED AND REPORTED THAT THE FIRE MORE THAN LIKELY BEGAN IN THE REAR. THE CONTACT SUSTAINED BURNS TO HIS LOWER LEG. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED BUT DEEMED AS TOTALED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE PART NEEDED TO REPAIR THE VEHICLE WOULD NOT BECOME AVAILABLE FOR ANOTHER FULL MONTH. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NO ACCIDENT, RECALL FOR GAS TANK COLLISION. FIRE EXPLOSION DANGER. THIS HAS BEEN REPORTED BY YOUR AGENCY.. CHRYSLER HAS NOT YET BEGUN THE RECALL AS REPORTED BY NHTSA. THEY HAVE INFORMED THAT THE RECALL WILL START SOON. THAT WAS IN JUNE, OCTOBER AND THEN AGAIN IN DECEMBER. AS THIS IS A CRUCIAL SAFETY ISSUE, I ASSUME YOUR AGENCY MUST WANT THIS RESOLVED. [XXX] FROM NHTSA HAS TOLD ME THAT YOUR AGENCY HAS NOT SIGNED OFF ON THE RESOLUTION. IF SOMEONE DIES OR IS INJURED AS A RESULT OF THIS NON- ACTION WHERE DOES THE LIABILITY LIE? PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I ROLLED DOWN MY PASSENGER WINDOW AND WHEN I WENT TO ROLL IT BACK UP IT WOULD NOT ROLL BACK UP. IT JUST KEPT SLIDING DOWN. I HAD TO BUY A SUCTION CUP TO KEEP IT UP UNTIL I COULD GET THE PART TO FIX IT. SINCE THEN IT HAS HAPPENED TO MY REAR PASSENGER AND REAR DRIVER WINDOWS ALSO. *TR

THE VEHICLES HEADLIGHTS WILL FLASH ON AND OFF WHILE DRIVING. IT WILL BE INTERMITTENT AND LAST FOR 1-5 SECONDS. THEY THEN HAVE ALWAYS COME BACK ON AND STAYED ON BUT WE NEVER KNOW WHEN IT WILL HAPPEN OR IF THE LIGHTS WILL COME BACK ON. THIS HAS HAPPENED SEVERAL TIMES AND THERE IS ALWAYS A CLICKING SOUND IN THE DASH. THIS IS A VERY DANGEROUS SITUATION. AFTER SEARCHING THIS ISSUE ON THE INTERNET IT SEEMS TO BE AN ON GOING PROBLEM COVERING SEVERAL YEARS OF JEEP LIBERTY. I CAN NOT BELIEVE THAT CHRYSLER HAS NOT BEEN MADE TO FIX THIS SAFETY ISSUE. WHAT WILL IT TAKE TO MAKE THIS HAPPEN? I GUESS NO ONE WAS KILLED OR MAYBE NOT ENOUGH PEOPLE WERE KILLED YET. *TR