2004 JEEP LIBERTY Complaints

CALLED JEEP AND STILL NO ANSWER AS TO WHEN THEY ARE GOING TO COMPLY WITH GOVERNMENT SAFETY REGULATIONS. I'M STILL WAITING ON A HITCH FOR MY JEEP. AT THIS POINT IF I DO HAVE A ACCIDENT AND AN INCIDENT OCCURS I'M SURE THIS WOULD BE CONSIDERED A NON COMPLY TO GOVERNMENT REGULATIONS. ALL I'M ASKING FOR IS EITHER THEY FIX THE ISSUE OR GIVE ME FTV ON MY JEEP SO I CAN BUY A SAFER CAR. SORRY TO SAY THIS IS THE TYPE OF ISSUES THAT CAUSE ME NOT TO WANT TO GET ANOTHER JEEP. FORD OR CHEVY NEXT TIME.. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SWERVE VIOLENTLY. THE VEHICLE WAS INCLUDED IN TWO SEPARATE RECALLS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, AND STRUCTURE) AND 12V085000 (SUSPENSION). THE CONTACT STATED THAT THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE REMEDY PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.

THE REAR DRIVER'S SIDE WINDOW FELL OUT OF THE TRACK; I TRIED ROLLING THE WINDOW UP BUT NOTHING HAPPENED. THIS IS THE SECOND TIME THE WINDOW REGULATOR HAS BROKEN. APPARENTLY, THIS IS A COMMON PROBLEM WITH OLDER JEEP LIBERTY MODELS AND FROM WHAT I HAVE READ, THE REGULATOR IS MADE OF PLASTIC INSTEAD OF METAL AND THE PART IS MADE TO BREAK OFTEN. I AM TIRED OF FIXING THE PROBLEM AGAIN AND AGAIN!

JEEP WINDOW REGULATORS ARE DEFECTIVE. THE DRIVER'S WINDOW MADE A LOUD NOISE AND FELL INTO THE DOOR. ESTIMATED REPAIR AT THE CHRYSLER DEALERSHIP WAS $300 - $400 FOR A SMALL PLASTIC PIECE. WITHIN SIX MONTHS, THE REMAINING THREE WINDOWS REGULATORS HAVE FAILED AND ALL WINDOWS ARE NOW HELD IN PLACE WITH A PLASTIC ZIP TIE DUE TO THE HIGH COST OF REPAIR/REPLACEMENT AND CHRYSLER'S REFUSAL TO ACCEPT RESPONSIBILITY FOR FAULTY DESIGN OR BELOW STANDARD EQUIPMENT. BEING UNABLE TO OPEN THE VEHICLE'S WINDOWS IS DEFINITELY A SAFETY HAZARD FOR SEVERAL REASONS. CERTAINLY DO NOT WANT TO BE PULLED OVER AND NOT COMPLY WITH AN OFFICER'S REQUEST TO ROLL THE WINDOW DOWN - AND IF YOU OPEN THE DOOR INSTEAD OF ROLLING THE WINDOW DOWN - THAT WILL BE PERCEIVED AS A THREAT TO THE OFFICER AND ONLY LEAD TO A BAD SITUATION. THERE ARE SO MANY JEEP OWNERS WITH THE SAME COMPLAINT, PLEASE INVESTIGATE THIS MATTER FOR THE SAFETY OF ALL DRIVERS SINCE CHRYSLER IS IGNORING THEIR RESPONSIBILITY. *TR

UNABLE TO GET VEHICLE FIXED UNDER - RECALL N46 [email protected] HAS RESPONDED TO MY REQUEST WITH THE FOLLOWING: THANK YOU FOR CONTACTING THE JEEP CUSTOMER ASSISTANCE CENTER. WE WOULD LIKE TO APOLOGIZE FOR THE DELAY [XXX]. WE HAVE PROPOSED A SOLUTION TO THE CONCERN TO NHTSA. CURRENTLY, WE ARE WAITING FOR NHTSA'S CONCURRENCE OF THE PROPOSED RESOLUTION. UNTIL WE HAVE NHTSA AUTHORIZATION STATING THAT THE PROPOSED REPAIR IS SUITABLE, UNFORTUNATELY, WE ARE IN THE SAME SITUATION THAT YOU ARE. WE ARE WAITING. : CUSTOMER SERVICE REPRESENTATIVE JEEP CUSTOMER ASSISTANCE CENTER FOR ANY FUTURE COMMUNICATIONS RELATED TO THIS EMAIL, PLEASE REFER TO THEFOLLOWING INFORMATION: REFERENCE NUMBER:[XXX] EMAIL CASE NUMBER: [XXX] REPLY LINK: HTTP://WWW.CHRYSLER.COM/WCCS/BRAND_FORMS/US/REPLY.JSP?TRK_ID=KMM8343780V82661L0KM& PLEASE APPROVE THE PLAN TO REPAIR THE VEHICLES SO THAT JEEP CAN BEGIN REPAIRING VEHICLES. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE A JEEP LIBERTY (2004, 2WD, V6) AND HAVE A PROBLEM WITH THE HEADLIGHTS TURNING OFF FOR A SECOND AND THEN BACK ON FOR NO APPARENT REASON. WHEN THIS HAPPENS THE RELAY CAN BE HEARD OPENING AND CLOSING. UNFORTUNATELY I HAVE NOT BEEN ABLE TO FIND AN ACCURATE ELECTRICAL SCHEMATIC (THE ONE IN THE HAYES BOOK DOES NOT SEEM TO AGREE WITH THE WIRING IN THE CAR). [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE WINDOW MOTOR REGULATORS FAIL EXTREMELY OFTEN--ON AVERAGE, ONE FAILS EVERY 6 MONTHS. THIS SOMETIMES HAPPENS WHILE DRIVING, AND THE WINDOW CRASHES DOWN INTO THE DOOR. IT IS EXTREMELY DISTRACTING TO HEAR THE WINDOW FALL WHILE YOU ARE DRIVING, THE SUDDEN THUD COULD DISTRACT THE DRIVER ENOUGH TO CAUSE A CRASH, AND ANY CHILDREN OR PETS IN THE CAR ARE NOT ONLY EXPOSED TO THE ELEMENTS, BUT ARE AT RISK OF FALLING OUT OF THE VEHICLE. OTHER TIMES, THE WINDOW FALLS WHILE THE CAR IS PARKED AND THE CAR IS OPEN FOR THE WORLD TO ENTER. I HAVE SPENT THOUSANDS OF DOLLARS ON WINDOW MOTOR REGULATORS FOR THIS VEHICLE. I PURCHASED IT USED IN FEBRUARY 2009, THE FIRST WINDOW MOTOR REGULATOR FAILED LESS THAN 90 DAYS LATER AND ONE HAS FAILED EVERY 6 MONTHS SINCE. CHRYSLER REFUSES TO ACKNOWLEDGE MY REQUESTS OR RECTIFY THE SITUATION, DESPITE A DOZEN MECHANICS HAVING TOLD ME THAT THIS IS A KNOWN DEFECT. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH AND ATTEMPTING TO AVOID STRIKING A BEAR, THE VEHICLE FLIPPED OVER AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED LACERATIONS TO THE HEAD, WHICH REQUIRED THREE STAPLES. THE FRONT PASSENGER SUSTAINED A CONCUSSION AND BACK INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 134,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH UP A CURVY ROAD, THE CONTACT DEPRESSED THE BRAKES GENTLY TO MAKE A TURN AND LOST CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE SWERVED OFF THE ROADWAY AND CRASHED INTO A TREE. THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT INJURED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 190,000.

HEADLIGHTS BEGAN TURNING THEMSELVES OFF AND ON WHILE CAR WAS DRIVING AT NIGHT ALONG HIGHWAY. AUDIBLE CLICKING HEARD EACH TIME THE LIGHTS WOULD CYCLE OFF OR ON. *TR