2002 JEEP LIBERTY Complaints

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE EXTERIOR LIGHTING ON THE VEHICLE FLICKERED AND BECAME INOPERABLE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

I WAS ATTEMPTING TO SLOWLY REVERSE OUT OF A PARKING SPACE WHEN I HEARD A REALLY LOUD NOISE AND MY VEHICLE JOLT. I STOPPED AND PLACED THE VEHICLE ON PARK, I GOT OUT OF MY VEHICLE AND CHECK THE OUTSIDE AND UNDER THE VEHICLE AND DID NOT SEE ANYTHING OUT OF THE NORM. HOWEVER, WHEN I AGAIN PUT THE CAR ON DRIVE, THE NOISE BECAME LOUDER AND MY VEHICLE JOLTED. I PROCEEDED TO VERY SLOWLY PARK THE CAR AGAIN AND TURN OFF. WHEN THE TOW TRUCKER DRIVER ARRIVED AND LOOKED AT THE VEHICLE, HE SAID THAT THE BALL JOINT HAD SOMEHOW HAD SEPARATED OR BROKEN OFF FROM ITS CONNECTION. HE SAID THAT IN ORDER TO TOW IT, HE WOULD HAVE TO SLOWLY MOVE IT ONTO HIS TRUCK AND IN DOING SO THE TIRE WILL COME OFF ALL TOGETHER WHICH WOULD CAUSE DAMAGE TO THE FRONT END OF THE VEHICLE. AS HE SAID, THE JEEP TITLED FORWARD AND CRACKED AND BROKE THE FRONT END PLASTIC TIRE COVER. I PROCEEDED TO GET THE VEHICLE TOWED TO MY HOUSE, THEN RESEARCHED RECALLS ON JEEPS AND FOUND OUT THAT MY CAR HAD A RECALLS ON IT. I THEN GOT MY VEHICLE TOWED TO A CHRYSLER/JEEP DEALER IN DOWNEY CA, WHERE WE WHERE TOLD THAT THEY WOULD FIX THE RECALLS BUT WOULD NOT FIX THE DAMAGE ON THE OUTSIDE OF THE VEHICLE. [XXX] THE SERVICE EMPLOYEE, SAID THAT WE SHOULD HAVE TAKEN THE CAR TO A DEALERSHIP SOONER TO GET FIX, I LET HIM KNOW THAT YES I WOULD HAVE IF I HAD KNOWN IT HAD A RECALL. THE DAMAGED THAT HAPPEN TO THE FRONT END OF THE VEHICLE WAS A DIRECT RESULT OF THE BALL JOINT RECALL AND IT SHOULD BE COVERED AND FIX BY THE CHRYSLER/JEEP DEALERSHIP WITHOUT CHARGE. IF THE BALL JOINT ISSUE WOULD OF HAPPENED WHILE IN THE STREET OR THE FREEWAY, MYSELF AND OTHERS COULD HAVE BEEN SERIOUSLY HURT OR KILLED, SO I DON'T UNDERSTAND WHY THE DEALERSHIP IS NOT WILLING TO COVER THE FULL DAMAGE OF MY VEHICLE WHEN IN REALITY IT COULD HAVE BEEN FAR WORSE AND THEY WOULD HAVE BEEN HELD ACCOUNTABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT DID NOT CONFIRM IF THE VIN WAS INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRYING TO CLOSE THE DRIVER'S SIDE WINDOW, THERE WAS A LOUD NOISE AND THE WINDOW FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DIAGNOSIS WAS THAT THE WINDOW MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL, GASOLINE, STRUCTURE). HOWEVER, THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT AVAILABLE. THE DEALER WAS CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME TO REMEDY THE PROBLEM. THE VEHICLE HAD NOT EXHIBITED THE FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.