2004 JEEP LIBERTY Complaints

I CALLED CHRYSLER REGARDING RECALL 13V252000, AS LISTED ON THIS SITE. I WAS ADVISED THAT MY 2004 JEEP LIBERTY WAS NOT PART OF THE RECALL. WHEN ASKED WHAT WAS DIFFERENT ABOUT MY 2004 JEEP LIBERTY VERSUS THOSE INVOLVED IN THE RECALL I WAS TOLD THAT THEY DIDN'T KNOW, JUST THAT THE VIN NUMBER WASN'T INCLUDED IN THE RECALL. *TR

HAD JUST DRIVEN MY 2004 JEEP LIBERTY ON FREEWAY FROM FORT LAUDERDALE TO MIAMI INTERNATIONAL AIRPORT WITH NO ADVANCE WARNING, NOISES ETC. AFTER PARKING FOR A BRIEF PERIOD I ATTEMPTED TO STEER THE VEHICLE OUT OF TIGHT PARKING SPOT AND THE FRONT UPPER RIGHT BALL JOINT SNAPPED OUT OF PLACE AND SUBSEQUENTLY THE TIRE ITSELF. VEHICLE WAS TOWED TO THE NEAREST CHRYSLER DEALERSHIP AND THEY INFORMED ME THAT BOTH THE FRONT CONTROL ARMS, UPPER BALL JOINTS WOULD HAVE TO BE REPLACED AS IT IS LIKELY THE LEFT BALL JOINT WILL FAIL WITH OR WITHOUT NOTICE AND WOULD BE A SAFETY HAZARD TO DRIVE IT WITHOUT BOTH BEING REPLACED. THE JEEP HAD JUST RECENTLY, AUG 2012 HAD A RECALL NOTICE TO REPLACE THE REAR UPPER CONTROL ARMS/BALL JOINTS, AND ALSO IN 2006 THE LOWER FRONT CONTROL ARMS/BALL JOINTS. CALLED CHRYSLER DIRECTLY TO ADVISE OF THE MOST RECENT BALL JOINT FAILURE TO A VEHICLE THAT IS IN OTHERWISE EXCELLENT CONDITION WITH ONLY 55,000 MILES. BASED ON THE PREVIOUS RECALL NOTICES REGARDING CONTROL ARMS/BALL JOINTS REQUESTED ASSISTANCE WITH THE MOST RECENT ISSUE. THEY REFUSED TO OFFER ANY ASSISTANCE. IT IS OBVIOUS CHRYSLER IS AND HAS BEEN HAVING ISSUES WITH CONTROL ARMS/BALL JOINTS ON THIS YEAR AND MODEL, AND UPON FURTHER RESEARCH MANY OTHER YEARS AND MODELS. THE ISSUE POSES A HUGE SAFETY RISK TO OTHER UNSUSPECTING OWNERS OF THE 2004 JEEP LIBERTY AND SIMILAR MAKES AND MODELS THAT WITH LITTLE OR NO WARNING THIS ISSUE COULD OCCUR ON A HIGHWAY AT ANY SPEED RESULTING IN POTENTIALLY TRAGIC CONSEQUENCES. CONSIDERING THE AMOUNT OF LABOR IT TAKES TO REPLACE DAMAGED LOWER CONTROL ARMS/BALL JOINTS, AND ITS BECAUSE OF A RECALL NOTICE ONE WOULD THINK IT PRUDENT TO REPLACE THE UPPER ONES AT THE SAME TIME. *TR

IGNITION SWITCH FAILED WITHOUT WARNING WHILE TRANSPORTING DISABLED PERSON. AGAIN!!!!! THIS IS THE 2ND TIME THIS SAME PART HAS FAILED ON THIS VEHICLE - IT IS A TINY, SMALL "POT METAL"/NYLON PART THAT IS A WEAK LINK IN THIS SUPPOSEDLY OTHERWISE STURDY RIG, AND THE ONLY FIX AFTER ALL THIS TIME OF REPEATED FAILURES IS TO REPLACE THE ENTIRE STEERING COLUMN, RATHER THAN ONLY THE OFFENDING PART, AGAIN. THIS YEAR, THE PART LASTED FOR FAR LESS TIME THAN THE ORIGINAL PART - FOR ONLY 4 YEARS AND 48,000 MI. IT IS A DANGEROUS SITUATION WHEN A CAREFUL AND CONSCIENTIOUS DRIVER IS UNABLE TO RELY ON A VEHICLE USED TO TRANSPORT A WHEELCHAIR-BOUND PERSON. THIS JEEP IS A ONE-OWNER VEHICLE AND IS REGULARLY MAINTAINED AND CARED FOR BY THE DEALERSHIP AND OTHER AUTHORIZED SERVICE CENTERS. (IN 2009, IT TOOK MONTHS TO GET THE PART) THIS ISSUE SHOULD BE CONSIDERED FOR RECALL. THE THING IS NOT GOING TO EXPLODE AND KILL SOMEONE, BUT LEAVING OCCUPANTS VULNERABLE (WITH NO WARNING) IS STILL A SERIOUS SECURITY ISSUE. *TR

MY DAUGHTER WAS RECENTLY INVOLVED IN A HEAD ON COLLISION WITH A TELEPHONE POLE UPON MAKING A TURN AT ABOUT 35MPH. THANK GOD SHE IS OKAY, BUT HER CAR, A 2004 JEEP LIBERTY 4D 4X4 LTD WAS TOTALED. THE AIRBAGS DID NOT DEPLOY IN THE ACCIDENT AND I WANTED TO REPORT THIS FAILURE. *TR

AS I PRESS THE UNLOCK BUTTON ON MY REMOTE THE DOOR REMAINS LOCKED. I NEEDED TO HAVE THE DOOR OPENED TO CHANGE THE TAILLIGHTS, BUT THE DOOR COULDN'T OPEN SO I TOOK IT TO THE DEALER SINCE I ONLY OWNED THE TRUCK FOR A YEAR.THEY SAID IT WOULD COST ME ABOUT $200.00 TO OPEN THE DOOR AND CHANGE THE BULB, . BECAUSE THE DOOR ACTUATOR WAS BUSTED.I COULDN'T AFFORD THAT BECAUSE THE BULB ONLY COST ME $5.99. I ONLY WANTED THE DOOR OPEN TO CHANGE THE TAILLIGHT MYSELF.WELL I RETURNED HOME ONLY TO TELL MY NEIGHBOR THE PROBLEM, HE TOOK OFF THE PANEL AND UN LOCKED THE DOOR CHANGED THE BULB IN 10 MINUTES AND TOLD ME THE PROBLEM IS THE PLASTIC HINGE NOT THE ACTUATOR , HE RIGGED A STRING SO THAT I CAN UNLOCK THE DOOR UNTIL I CAN FIND THE PART, BUT NO ONE SELLS THE PART.IT IS A SMALL LATCH THAT UNLOCKS THE DOOR. VERY SIMPLE. THE BEST PART IS NEIGHBOR FIXED IT FOR NOW FOR FREE!! *TR

I WAS DRIVING 40MPH DOWN THE ROAD STRAIGHT NOT EVEN TURNING AND MY BALL JOINT BROKE OFF LANDING ON MY RIM SPLITTING IT IN TWO. THE AXLE IS NOW BEING PULLED OUT LEAKING FLUID THE TIRE IS RUINED (ONLY 6 MONTHS OLD). *TR

I HAD BEEN HAVING THIS PROBLEM AROUND THREE WEEKS AGO, AT HOT WEATHER I TURN THE A\C ON, AND AFTER 10 MINUTES THE ENGINE STARTS REHEATING, I ALREADY TAKE IT TO THE CHRYSLER JEEP DEALER, AND THEY TOLD ME THAT THEY DON'T KNOW WHAT HAPPENS THAT EVERYTHING IS OK, MY HUSBAND EVEN SCAN THE CAR AND HE GOT THE PO480, AND THEY SAID THAT NO EVERYTHING IS OK, I TOLD THEM THE SITUATION THAT IM WORRY ABOUT THE REHEATING CAUSE THREE DAYS AGO I HAS AT THE I95 AT 65 MPH, AND IT STARS REHEATING VERY FAST, I JUST PULL OVER THE CAR , BUT IT CAN START A FIRE UNDER THE HOOD OR SOMETHING I SAW A LOT OF SMOKE, I TOLD THEM, AND THEY SAID THAT THEY COULDN'T FIND ANYTHING THAT EVERYTHING IS OK. SO IF JEEP ITSELF CANT NOT FIND THE PROBLEM , WHO CAN.....? THEY SAID ....WE DON'T KNOW!!!!! THIS IS A VERY WEIRD SITUATION , THAT THE JEEP ITSELF CAN NOT FIND A PROBLEM IN A CAR THAT THEY MAKE. *TR

WE WERE AT A BERRY FARM PICKING RASPBERRIES, WE LOOKED UP AND SAW OUR VEHICLE ROLLING TOWARDS US. THE TRANSMISSION MUST OF POPPED OUT GEAR(PARK) THE CAR CONTINUED GAINING SPEED DOWN THE HILL AS IT SLAMMED INTO A TREE. *TR

THREE WEEKS AFTER PURCHASING THIS VEHICLE USED, THE CAR BEGAN HICCUPPING OR LURCHING WHILE IDLING, AND HAD DIFFICULTY ACCELERATING FROM SECOND TO FIRST GEAR. MECHANIC CHECKED ERROR MESSAGE INDICATING CYLINDER MISS FIRE AND FOUND THAT ALL SPARK PLUGS AND ONE COIL NEEDED TO BE REPLACED. PROBLEM CONTINUED AND CHECK ENGINE LIGHT WENT ON. SAME MECHANIC CHECKED ERROR MESSAGE INDICATING CYLINDER MISS FIRE, AND FOUND RUBBER GASKET ON COOLANT TANK MANGLED CAUSING COOLANT TO SPLATTERED OVER ENGINE. REPLACED CAP. I TOOK A 1200 HIGHWAY TRIP WITH NO PROBLEM. AFTER I RETURNED AND RESUMED LOW SPEED STOP AND GO DRIVING, THE PROBLEM RESUMED. THIS TIME, THE CHECK ENGINE ALSO INDICATED CYLINDER MISFIRE, BUT A HOSE EXITING COOLANT TANK WAS RUPTURED LEAKING COOLANT DIRECTLY ON TO THE SAME CYLINDER THAT HAD ALREADY BEEN REPLACED. THINKING WE HAD FINALLY SOLVED THE PROBLEM, THE HOSE WAS REPLACED, THE CYLINDER REMOVED AND CLEANED, BUT LEAKAGE UNDER CAR AND SPLATTERED OVER ENGINE CONTINUED. CAR IS LURCHING ESPECIALLY WHEN ACCELERATING UPHILL, AND CHECK ENGINE LIGHT IS FLASHING ON AND OFF. THERE IS A HISSING NOISE AFTER I TURN OFF THE ENGINE. MY LICENSE PLATE HAS EXPIRED AND I CAN'T RE-NEW UNTIL MY EXHAUST IS TESTED, WHICH THEY WILL NOT DO IF THE CHECK ENGINE LIGHT IS ON. WHAT AM I SUPPOSED TO DO? *TR

ON SUNDAY 6/30 I WAS AT THE PHARMACY AROUND MY RESIDENSE IN PHILA, PA. WHEN I PULL OUT OF THE PARKING LOT TO GO INTO THE STREET WITH THE TRAFFIC TO GO BACK HOME. THE CAR STARTED MAKING THIS SCREENING NOISE AND IT FELT LIKE WHEN I WOULD GIVE IT GAS IT WOULD NOT RESPOND. I TRIED A LITTLE BIT OF GAS AND THEN IT MADE A BIG SOUN D LIKE AN EXPLOSION AND IT LOCK IN THE MIDDLE OF THE STREET . IT WOULD NOT GO FORWARD OR BACKWARDS. IT FELT LIKE IT JUST DROP TO THE FLOOR AND IT FELT AS THOU THE TIRES FELL OFF THE CAR.... I HAD TO GET A TOW TRUCK TO TOW IT AWAY , NO MATTER HOW MUCH WE WOULD WORK ON IT. IT WOULDNT RESPOND . I HAD JUST GOTTEN THE RECALL NOTICE AND HAD TAKEN THIS CAR TO A CHRYSLER DEALER TO GET THE REPLACEMENT PART THEY HAD SENT NOTICE RECALLING 2002-2007 JEEPS. THREE WEEKS BEFORE. I NEED HELP. I DONT WANT TO GET BACK BEHIND THIS CAR. IT WAS SCARY AND ONCE BEFORE IT HAD LOCKED UP ON MY IN THE MIDDLE OF THE HIGHWAY. I THOUGHT I WAS GOING TO BE IN A CRASH. *TR