2002 JEEP LIBERTY Complaints

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THERE WAS A LOUD BANGING NOISE COMING FROM THE FRONT OF THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS EXTENSIVE CORROSION AND RUST. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BOTH BALL JOINTS AND THE LOWER CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER: 12E047000 (SUSPENSION ), 09V119000 (SUSPENSION), 06V288000 (SUSPENSION) AND 03V460000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER AND MANUFACTURER WERE CONTACTED ON MULTIPLE OCCASIONS AND COULD NOT PROVIDE AN ESTIMATED ARRIVAL DATE FOR THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PARTS TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 100,000.

I FILED A COMPLAINT WITH A REPRESENTATIVE FROM CHRYSLER AND IT IS SHOWN ON THE PREVIOUS PAGE..HOWEVER, A COUPLE OF THINGS AREN'T AS I DESCRIBED THEM TO HER. WE RECEIVED 3 RECALLS AND TOOK THE JEEP TO MTN. VIEW IN RINGGOLD GA ON JULY 28/2014. THE RECALLS WERE FOR TRAILER HITCH,AIR BAGS AND SEATBELTS..WE WERE THERE FOR APPROXIMATELY 4 HOURS AND WERE TOLD WE WERE READY TO LEAVE.A FEW (3) MILES TOWARDS HOME THE AIR BAG LIGHT CAME ON-WE HAD STOPPED AT A VEGETABLE STAND AND IMMEDIATELY TURNED AROUND AND WENT BACK TO THE DEALER SHIP..THEY WERE NOT HAPPY..AFTER ABOUT 35-40 MINUTES A GUY COMES OUT AND SAID IT WAS OUR BATTERY!! THAT WE NEEDED TO PURCHASE A NEW ONE..WE LEFT AND STARTED HOME AGAIN AND JUST A COUPLE OF MILES UP THE ROAD THE LIGHT CAME ON AND HAS CONTINUED TO STAY ON..ON THE OTHER INFORMATION THE GIRL TOOK SHE SAID WE DID NOT TAKE THE CAR BACK TO THE DEALERSHIP-BUT IT WAS NOT FIXED..I CALLED AND FILED A COMPLAINT BECAUSE OF THE HARSH TREATMENT AND THE PROBLEM WAS NOT SOLVED AND BECAUSE MEDICINE BELONGING TO MY HUSBAND HAD BEEN TAKEN OUT OF THE CONSOLE..SHE SUGGESTED I NOTIFY CHRYSLER AND THEN GAVE ME AND ODI # 10618678. CHRYSLER SAID IT WAS REPORTED THE AIRBAG MODULE AND A BALL JOINT HAD BEEN REPLACED... *TR

I WAS DRIVING TO UNLOCK MY OTHER VEHICLE BECAUSE MY HUSBAND LOCKED THE KEYS IN THE CAR. I HAD MY TWO YOUNG BOYS, 2 AND 3 YEARS OLD WITH ME. I WAS ON AN INTERSTATE WHEN ALL OF A SUDDEN, THE WHEEL LOCKS UP AND I SEE SMOKE COMING FROM THE HOOD. BLEW THE ENGINE!!!! I WAS STUCK ON THE SIDE OF THE ROAD, NO CELL PHONE, THE NIGHT BEFORE A TERRIBLE ICE STORM THAT WAS HEADED MY WAY. VERY SCARY SITUATION. I COULDN'T BELIEVE IT WAS HAPPENING TO ME. NOW IT IS GOING TO COST ME OVER $5000 TO FIX IT, I THINK NOT. I DON'T HAVE THAT KIND OF MONEY SITTING AROUND. I HAVE TWO LITTLE ONES IN DIAPERS AND ANOTHER IN COLLEGE. SO DISAPPOINTED IN THE MANUFACTURER FOR NOT WARNING THE PUBLIC. AND TO BOOT, I ONLY PAID IT OFF LAST SUMMER. $18,000 DOWN THE TUBE. IT WAS MY FIRST VEHICLE I EVER PAID OFF. SO VERY DISAPPOINTED. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG INDICATOR WAS ILLUMINATED IN THE VEHICLE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAG) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,480.