2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP LIBERTY- DERRY, NH
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ). THE DEALER STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE DEALER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- CRYSTAL LAKE , IL
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. DJR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- LATHAM, NY
RECEIVED RECALL REGARDING SAFETY ISSUE ON JEEP LIBERTY. HAVE CONTACTED 3 DIFFERENT DEALERS IN TRI-CITY AREA AND HAVE BEEN TOLD THAT THE PARTS ARE UNAVAILABLE. IF THIS IS INDEED A SAFETY ISSUE, THEY NEED TO GET THE PARTS AND MAKE THEM AVAILABLE. "THE FUEL TANKS IN THESE VEHICLES ARE AT RISK OF FAILURE AND LEAKAGE IN CERTAIN REAR IMPACTS. ON VEHICLES IN THE RECALL THAT ARE NOT EQUIPPED WITH A TOW HITCH, CHRYSLER WILL INSTALL A CHRYSLER DESIGNED TOW HITCH FREE OF CHARGE, PROVIDED THE CONDITION OF THE VEHICLE CAN SUPPORT PROPER INSTALLATION." *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- MIDDLESBORO , KY
WE BOUGHT THE VEHICLE USED AND THEY SAID THAT THERE WAS A PROBLEM WITH THE ENGINE, BUT THEY DID NOT GIVE US A WARRANTY OR ANY OTHER DISCOUNT. NOW WE HAVE HAD THE VEHICLE FOR SIX MONTHS AND IT NEEDS A NEW BOTTOM END OF THE ENGINE PUT IN WHICH COSTS MORE THAN THE VEHICLE IS WORTH BUT WE DO NOT HAVE A CHOICE, WE HAVE TO PUT ONE IN. I HAVE ALWAYS BOUGHT JEEP'S IN THE PAST AND WAS VERY SATISFIED WITH THEIR PERFORMANCE, BUT NOW I RE-THINKING MY LOYALTY. I HAVE ALWAYS WANTED A JEEP LIBERTY BUT NOW I WISH I HAD NEVER BOUGH IT. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- PINEY FLATS, TN
THE AIR BAG LIGHT IS ON AND WE TOOK THE VEHICLE IN TO HAVE THE RECALL FIXED (ORC MODULE) THE DEALERSHIP INSTALLED A JUMPER WIRE AS PART OF THE RECALL BUT SAID THE ORC MODULE IS BAD. I CONTACTED JEEP CORPORATION ABOUT GETTING THE MODULE REPLACED BUT THEY SAID IT HAD NOT BEEN RECALLED, JUST THE FILTER FOR IT. AFTER CHECKING ONLINE I HAVE FOUND SEVERAL PEOPLE WHO HAVE BEEN TOLD THE SAME THING AND IT SEEMS TO ME THE SO CALLED "FIX" IS NOT THE ACTUAL PROBLEM. THE DEALERSHIP WANTS $460 TO REPLACE THE MODULE WHICH IN MY OPINION IS WHAT SHOULD HAVE BEEN RECALLED. I AM SENDING THIS AS A WAY OF DOCUMENTING WHAT HAS BEEN DONE AND NOT DONE IF THE AIR BAGS MALFUNCTION AS I HAVE READ IN MY RESEARCH. *JS
Source: NHTSA WEB SITE -
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2002 JEEP LIBERTY- SARA SOTA, FL
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL. HOWEVER, AFTER THE REPAIRS THE AIR BAG LIGHT REMAINED ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 116,100.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- GRAND RAPIDS, MI
VALVE IS EITHER DROPPED OR HAS BROKEN RANDOMLY. I HAVE BEEN TOLD THAT IT IS NOT WORTH FIXING, BECAUSE IT WOULD COST WAY TOO MUCH MONEY. ALSO I HAVE DONE RESEARCH AND FOUND THAT IS A VERY COMMON PROBLEM WITH THE 2002 JEEP LIBERTY. I WANT TO KNOW WHY JEEP HAS YET TO ADDRESS THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- ROME, GA
TL - THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART WAS UNAVAILABLE AND THE DEALER DID NOT KNOW WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JCC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- HOLMEN, WI
SEAT BELT BUTTON REMAINED PRESSED IN, AFTER PASSENGER TRIED BUCKLING IN. SEAT BELT WOULD NOT LATCH. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- HENRYVILLE, IN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE REMEDY PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE