2002 JEEP LIBERTY Complaints

WENT TO DEALER TO HAVE RECALL NOTICE N46/NHTSA 13V-252 RESOLVED. "CHRYSLER INTENDS TO INSPECT YOUR VEHICLE AND INSTALL AN ORIGINAL EQUIPMENT MANUFACTURER (OEM) TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE (PARTS AND LABOR) TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACTS. WANTED TO HAVE THIS RECALL NOTICE, AS WELL AS OTHERS ADDRESSED BUT, DEALER CLAIMS THAT PARTS ARE UNAVAILABLE IN ORDER TO SATISFY THE RECALL NOTICE. A TRAILER HITCH IS UNAVAILABLE 7 MONTHS AFTER A RECALL NOTICE???!!!!. I BET IF I BROUGHT IT IN TO HAVE A TRAILER HITCH INSTALLED, THEY'D TAKE IT RIGHT IN AND CHARGE ME FOR IT. THIS IS WAY BEYOND A REASONABLE TIME FOR REPAIR. WOULD LIKE THIS AND ALL OTHER RECALLS ASSOCIATED WITH THIS CAR ADDRESSED ASAP! THANK YOU. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/04/2014*LJ

WHEN TURNING RIGHT ON THE CORNER FROM PHEBE LN IN SLC, UT. INTO 1700 E. GOING AT 10 MPH I HEARD A LOUD NOISE. I WAS ABLE TO STIR THE CAR NEXT TO THE SIDEWALK. I EXIT THE VEHICLE TO SEE WHAT HAPPENED AND I SAW THAT THE WHEEL WAS SEPARATED FROM THE CAR. I CALLED THE TOWING TRUCK TO HAVE THE CAR TOWED TO THE REPAIR SHOP. THE DIAGNOSIS WAS THE LOWER FRONT BALL JOINT AND THE AXLE GOT SEPARATED FROM THE VEHICLE. I WAS REALLY LUCKY BECAUSE I WAS DRIVING WITH MY 9 YEAR OLD GIRL AND WE HAD JUST ARRIVED FROM PARK CITY, UT. INTO SLC. AND IF THE BALL JOIN SEPARATION OCCURRED WHEN I WAS GOING DOWN AND 65 MPH THE SCENARIO COULD BE MUCH MORE DIFFERENT. *JS

TL* THE CONTACT OWNS 2002 JEEP LIBERTY. THE CONTACT STATE NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE IN ORDER TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAS NOT EXPIRIENCE THE FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED.

THE BRAKE LINE FROM THE METAL TUBING CONNECTED TO THE DISC BRAKE CALIPER ASSEMBLY DISCONNECTED FROM THE RUBBER TUBING PORTION OF THE BRAKE LINE SUDDENLY DURING BRAKING. THIS RESULTED IN THE 2002 JEEP LIBERTY RUNNING INTO OUR GARAGE DOOR. MY EXPERIENCE HAS BEEN THAT NORMALLY THESE BRAKE LINES ARE A PRESS-FIT ASSEMBLY SO THAT THEY MAY LEAK, BUT NOT FAIL CATASTROPHICALLY LIKE THIS. THIS APPEARS TO BE A MANUFACTURING DEFECT. FORTUNATELY, THE ACCIDENT OCCURRED PULLING INTO THE DRIVEWAY AND NOT AT AN INTERSECTION WITH ANOTHER VEHICLE. THIS WAS A POOR DESIGN AND IS UNSAFE! *TR

I WAS NOTIFIED BY CHRYSLER OF A SAFETY DEFECT REQUIRING A HITCH TO BE INSTALLED . AS OF THIS DATE, NO PARTS AVAILABLE ??? SEEMS STRANGE I CAN PURCHASE A HITCH, BUT A CO. AS LARGE AS CHRYSLER CAN'T ! I WANT THIS CORRECTED SO I CAN DRIVE IT AGAIN, AFTER PARKING IT MONTHS AGO !! *TR

REGARDING RECALL NOTICE N46 / NHTSA 13V-252... CHRYSLER CONTACTED AS TO WHEN THIS RECALL WILL BE ACTED UPON. WAS TOLD CHRYSLER FEELS VEHICLE SAFE AND NO NEED FOR CORRECTION OF THIS PROBLEM. GOT CLEAR IMPRESSION THAT CHRYSLER HAS NO INTENTION OF COMPLIANCE WITH THE MANDATED RECALL. CALLED NHTSA 1-888-327-4236 AND LEFT MESSAGE TO CONTACT WITH NO RESPONSE. OWNER FRUSTRATED AND CONFUSED OVER SAFETY OF THIS VEHICLE AND FUTURE IN DRIVING THIS VEHICLE OR SELLING. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIRBAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE IMPACT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,900 AND THE CURRENT MILEAGE WAS 133,006.

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO REAR STRUCTURE REINFORCEMENT RECALL. *SMD THE CONSUMER RECEIVED THREE RECALL NOTICES. HOWEVER, EACH TIME HE CALLED THE DEALER, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB UPDATED 08/27/14