2002 JEEP LIBERTY Complaints

View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP LIBERTY
    - LEWISTON, ME

    ALTERNATOR FAILED WHICH CAUSED THE VEHICLE TO STALL AT AN INTERSECTION WHILE DRIVING IN HIGHWAY TRAFFIC. VEHICLE WAS TOWED AND ALTERNATOR REPLACED.

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - MERIDEN, CT

    THIS PAST MAY, MY AIR BAG SENSOR LIGHT KEPT COMING ON AND STAYING ON. I BROUGHT THE CAR TO MY LOCAL JEEP DEALER. THEY DIAGNOSED A FAULTY IMPACT SENSOR, LEFT SIDE AND REPLACED IT AT A COST TO ME OF $297.10. TODAY, SIX MONTHS EXACTLY AFTER THAT VISIT, THE AIR BAG LIGHT CAME ON AND STAYED ON. I AM BRINGING IT IN TO BE LOOKED AT TOMORROW.

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - CHICAGO, IL

    MY HUSBAND AND I DROVE MY 2002 JEEP LIBERTY TO DINNER AND WHILE DRIVING BACK HOME, WITHOUT ANY NOTICE, THE CAR STARTED BLOWING HEAVY SMOKE FROM THE EXHAUST PIPES. THEN IT COMPLETELY DIED, STOPPED! NO CHECK ENGINE LIGHT, NO CHECK OIL LIGHT AND NO WARNING WHATSOEVER! I NOW HAVE THIS VEHICLE SITTING IN MY GARAGE BECAUSE IT'S GOING TO COST US APPROXIMATELY $5000.00 TO FIX. WHILE RESEARCHING THIS ISSUE ON THE INTERNET, THIS ISSUE WITH THE ENGINE JUST STOPPING, HAS HAPPENED TO HUNDREDS OF OTHER PEOPLE THAT OWN THIS SAME VEHICLE. I HAVE NOT FOUND ANYONE THAT FEELS IT'S WORTH FIXING. ALL INTERNET REVIEWS LEAD ME TO BELIEVE THAT IF REPLACED, IT WILL HAPPEN AGAIN. WHY ISN'T CHRYSLER MADE ACCOUNTABLE?? THEY KNOW THEY GOT AWAY WITH SELLING A LEMON! THIS COULD POTENTIALLY BECOME A SAFETY ISSUE, IF SOMEONE IS DRIVING ON THE EXPRESSWAY AND THE ENGINE JUST STOPS AS MINE DID! CHRYSLER SHOULD BE FORCED TO RECALL THE ENGINE OR GIVE BACK SOME SORT OF COMPENSATION TO EVERYONE THAT HAS HAD THIS ISSUE. CAN'T BELIEVE, THAT AFTER SO MANY COMPLAINTS, THE GOVERNMENT OR BETTER BUSINESS BUREAU, HAVE NOT GOTTEN INVOLVED IN FORCING A RECALL FOR THIS 3.7 ENGINE.

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - STONE MOUNTAIN, GA

    MOTOR WENT OUT WITH NO WARNING......REPLACED. AFTER 7K MILES.....MOTOR WENT OUT AGAIN. THE WARRANTY COMPANY FOR THE MOTOR ACTS AS IF THEY DID NOT KNOW THE MOTORS CONSTANTLY GO OUT.

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - SAVANNAH, GA

    AIR BAG LIGHT COMES ON INTERMITTENTLY. I HAD THE R06/NHTSA 15V-046 RECALL FOR THE ORC COMPLETED ON 9/14/17 AND THE LIGHT STILL COMES ON.

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - FRONT ROYAL, VI

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AT WOODSTOCK GARAGE 601 N MAIN ST, WOODSTOCK, VA 22664 BUT THE REMEDY FAILED TO REPAIR THE VEHICLE AS THE AIR BAG WARNING LIGHT STARTED ILLUMINATING AFTER THE REMEDY REPAIRS. THE CONTACT STATED THAT ONLY THE AIR BAG MODULE WAS REPLACED AND NOT THE FRONT SENSORS. THE VEHICLE WAS NOT TAKEN BACK TO WOODSTOCK GARAGE FOR AN AIR BAG WARNING LIGHT DIAGNOSIS/REPAIRS. THE CONTACT STATED THAT VEHICLE FAILED STATE INSPECTION AND WAS INFORMED TO HAVE THE FRONT IMPACT SENSORS REPLACED. THE VEHICLE WAS TAKEN TO MARLOW MOTOR COMPANY LOCATED AT 707 N COMMERCE AVE, FRONT ROYAL, VA 22630 (540) 635-4158 WHERE THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEES AND THE CONTACT WAS INFORMED SHE WOULD HAVE TO PAY FOR THE FRONT IMPACT SENSORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER ANY FURTHER ASSISTANCE AS THE VEHICLE WAS ALREADY SERVICED UNDER A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - LA MESA, CA

    THE LOWER BALL JOINT SHEARED OFF CAUSING THE WHEEL TO FALL CAUSING THE BOTTOM OF THE BALL JOINT TO LAND ON THE RIM. THUS CUTTING THE RIM ALL THE WAY AROUND IT OFF AND PUNCTURING THE TIRE. THUS CAUSING THE VEHICLE TO SLIDE TO A STOP AT 50 MILES AN HOUR WITH A SKID MARK. THUS HAVING TO CALL FOR A TOW TRUCK TO PICK IT UP. LUCKILY NO ONE WAS HURT. THE VEHICLE WAS ON A OFF RAMP OF A FREEWAY TO A ON RAMP OVER PASS OF ANOTHER FREEWAY.

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - ROCKAWAY, NY

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE AIR BAG AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AROUND MARCH OF 2015. THE DEALER (MAJOR WORLD, 43-40 NORTHERN BLVD, LONG ISLAND CITY, NY, 11101) WAS CONTACTED AT 866-614-2884 AND STATED THAT THE EARLIEST THEY COULD ACCOMMODATE TO DIAGNOSE THE VEHICLE AND SCHEDULE AN APPOINTMENT WAS A MONTH AWAY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 157,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - VALDESE, NC

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE DRIVER'S AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TOWED TO A LOCAL DEALER (JOHN GREENE CHRYSLER DODGE JEEP, LOCATED AT 910 JAMESTOWN RD MORGANTOWN, NC 28655). THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SUSTAINED A SCAR ON HER NECK AND BRUISES AND BURNS TO THE UPPER BODY. MEDICAL ATTENTION WAS PROVIDED BY THE CONTACT'S PRIMARY PHYSICIAN. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE NOT RESPONSIBLE. THE MANUFACTURER ADVISED THE CONTACT TO FOLLOW-UP WITH THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 118,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - ANDERSON, IN

    MY 2002 JEEP LIBERTY, RARELY DRIVEN PAST 3 YEARS, HAS HAD TO HAVE THE IGNITION SWITCH REPLACED 3 TIMES AS OF THIS WEEK. I CAN NOT UNDERSTAND WHY YOUR DEPARTMENT ENFORCED TO REPLACE SO MANY JEEP IGNITION SWITCH'S TO NOT THINK THEY DID NOT HAVE INFERIOR PRODUCTS ON THE LIBERTY'S AS WELL. THE KEYS SLIDE RIGHT OUT OF THE IGNITION RATHER THE VEHICLE IS IN DRIVE MOTION OR PARKED, ON OR OFF, DOESN'T MATTER AND THERE ARE COMPLAINTS ALL OVER THE WEB AS TO SAME ISSUE. I UNDERSTAND THE ISSUE NEEDS TO BE REPORTED TO YOU TO MAKE OFFICIAL, HOWEVER, CHRYSLER'S LACK OF COOPERATIVENESS ALONE, I WOULD THINK ENOUGH TO BE DUE CAUSE TO UMBRELLA JEEPS OF ALL MODELS AND GET THEM ALL ENFORCED AROUND THE SAME TIME FRAME.

    Source: NHTSA WEB SITE