2002 JEEP LIBERTY Complaints

View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP LIBERTY
    - WHITING , NJ

    TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 12V527000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THERE WERE NO FAILURES AT THIS TIME.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - AMSTERDAM, NY

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD SURPASSED A REASONABLE TIMEFRAME TO INITIATE THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE CONTACT'S CONCERNS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - REED CITY, MI

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE), HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - AURORA, IL

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - BRIDGTON, ME

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - PROSSER, WA

    YOU SEND ME A IMPORTANT SAFETY RECALL NOTICE...TWICE NOW CONCERNING THE FUEL TANK ON YOUR VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. I HAVE CALLED LITHIA CHRYSLER JEEP DODGE OF TRI-CITIES TO GET THE NEW TRAILER HITCH PUT ON. THEY TELL ME THAT THEY HAVE NO PART NUMBER AND CAN NOT HELP ME. SO WHAT IS THE DEAL HERE? I EVEN HAVE HEARD THIS ON TV...YET YOU PROVIDE ME NO PART TO FIX MY JEEP. PLEASE LET ME KNOW WHERE I CAN TAKE IT TO GET THIS FIXED. YOU SAY THAT IF WE FIX IT OURSELVES BY INSTALLING AN OMB TRAILER HITCH SEND RECEIPT TO A CERTAIN ADDRESS. I AM A DISABLED WOMAN WHO CAN NOT GET THIS FIXED ON MY OWN. CHRYSLER IS SUPPOSE TO FIX IT. SO WHEN IS THIS GONNA HAPPEN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - GALLATIN , TN

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - MACON, GA

    2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT AND FUEL TANK LEAKAGE RECALL NOTICES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE, AND SHE WOULD BE NOTIFIED OF THE AVAILABILITY. THE CONSUMER STATED TOO MUCH TIME HAS ELAPSED, SINCE SHE RECEIVED THE RECALL LETTER IN SEPT 2013, AND JAN 2014. *JB

    Source: CONSUMER LETTER
  • 2002 JEEP LIBERTY
    - CARSON CITY, NV

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - AURORA, OH

    RE.: SAFETY RECALL N46 / NHTSA / 13V-XXX ON 4/15/2014, MY DAUGHTER CAR BROUGHT HER CAR TO THE JEEP DEALERSHIP FOR THE SECOND TIME TO HAVE A TRAILER HITCH INSTALLED TO REMEDY THE FUEL TANK PUNCTURE HAZARD IN CASE OF REAR END COLLISIONS. BOTH TIMES THE DEALERSHIP INFORMED MY DAUGHTER THAT THE PARTS ARE NOT AVAILABLE. AFTER MORE THAN 8 MONTHS, I BELIEVE THAT CHRYSLER CORP. HAD SUFFICIENT TIME TO GET THESE PARTS AND FIX THE VEHICLE. APPARENTLY, CHRYSLER CORP IS NOT INTENDING OR ABLE TO FIX THE SAFETY PROBLEM WITH MY DAUGHTER'S CAR. I AM REQUESTING THAT CHRYSLER SUGGESTS AN ALTERNATE SOLUTION TO REMEDY THE SITUATION IMMEDIATELY. *TR

    Source: NHTSA WEB SITE