2004 JEEP LIBERTY Complaints

FOR THE LAST YEAR OR SO WE HAVE HAD PROBLEMS WITH THE JEEP SWAYING EVERYTIME WE ACCELERATE AND DECELERATE. THIS WAS BECOMING A SERIOUS SAFETY CONCERN AND TOOK THE JEEP TO MY MECHANIC AFTER RESEARCHING ON GOOGLE AND FINDING OTHER JEEP OWNERS REPORTING THE SAME ISSUE. MY MECHANIC REPORTED THAT HE HAD TO REPLACE THE REAR SUSPENSION LOWER CONTROL ARM WHICH FIXED THE PROBLEM. I HAD THIS WORK DONE IN APRIL 2012 AND HAVE SINCE SEEN THAT A RECALL HAS BEEN ISSUED FOR THIS SAME PROBLEM (NHTSA ACTION NUMBER EA11013) BUT THE RECALL DOES NOT INCLUDE JEEPS MANUFACTURED IN TEXAS SINCE IT IS EXPLAINED THAT THE CAUSE IS CORROSION DUE TO APPLICATION OF ROAD SALTS DURING WINTER WEATHER CONDITIONS. I BELIEVE THIS NEEDS FURTHER INVESTIGATION OF THE POTENTIAL CAUSES AND NEEDS TO BE EXPANDED TO TEXAS AND POSSIBLY OTHER STATES AS WELL. I PERSONALLY WOULD LIKE CHRYSLER TO BE HELD ACCOUNTABLE AND BELIEVE THAT I SHOULD BE REIMBURSED FOR MY EXPENSES WHICH WERE QUITE SUBSTANTIAL. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED HAT THE PROTECTIVE BOOTH COVER FOR THE DRIVE SHAFT WAS MISSING AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V085000 (SUSPENSION:REAR). THE CONTACT NOTIFIED AN AUTHORIZED DEALER AND SCHEDULED AND APPOINTMENT TO BRING THE VEHICLE IN FOR REPAIR. ON THE DAY THAT THE REPAIRS WERE TO BE PERFORMED, THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE AND THEY WERE UNAWARE AS TO WHEN THEY WOULD BECOME AVAILABLE THE CONTACT WAS INFORMED THAT THE PARTS WERE ON A BACK ORDER. THE MANUFACTURER WAS NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 105,000.

THE HEADLIGHTS WILL CUT OFF RANDOMLY WHEN DRIVING AT NIGHT. IT HAPPENS AT ALL SPEEDS. THERE IS A "CLICKING" SOUND WHEN THEY CUT OFF AND THEN BACK ON. IT SEEMS TO STOP IT WHEN I MANUALLY CUT THE HEADLIGHTS OFF AND BACK ON. THIS IS VERY DANGEROUS AND HAS HAPPENED MANY TIMES WHEN I DRIVING ON A FREEWAY AND ALSO ON LOCAL STREETS. *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE HER VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY, SHE NOTICED SOMETHING LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY HAD TO REPLACE THE RACK AND PINION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT 52,000. UPDATED 8/23/12 *CN UPDATED 09/06/2012 *JS

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHSTA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION:REAR). THE CONTACT STATED THAT THE REPAIRS WERE NOT MADE BECAUSE THE PARTS WERE NOT AVAILABLE. THE CONTACT NOTIFIED THE DEALER, HOWEVER THEY DID NOT PROVIDE FURTHER INFORMATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE SITUATION. THE FAILURE AND CURRENT MILEAGES WERE 145,000.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN A SUDDEN LOSS IN STEERING CONTROL OCCURRED AND THE VEHICLE SWAYED OFF THE ROAD, CRASHING INTO THE MEDIAN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE DRIVER'S SIDE LOWER CONTROL ARM WAS FRACTURED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V085000 (SUSPENSION:REAR) HOWEVER THE VIN AND VEHICLE'S REGISTERED STATE WERE INELIGIBLE UNDER THE RECALL. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

WHILE DRIVING ON THE INTERSTATE, THE DRIVER SIDE REAR LOWER CONTROL ARM BROKE CAUSING LOSS OF CONTROL AND VEERING TO THE RIGHT. AFTER RESEARCH I DISCOVERED THAT THERE IS A RECALL FOR JUST SUCH A PROBLEM BUT DOESN'T INCLUDE THE STATE IN WHICH I RESIDE. EVEN THOUGH I LIVE JUST 10 MILES FROM TWO STATES WHERE THE RECALL IS IN EFFECT. *TR

REAR DRIVER SIDE WINDOW SLIPPED DOWN INSIDE THE DOOR. UNABLE TO SECURE THE VEHICLE. ON 07/01/2012 FRONT DRIVER SIDE WINDOW SLIPPED DOWN INSIDE THE DOOR. AGAIN, VEHICLE WAS PARKED AND UNSECURED. THESE PARTS ARE EXPENSIVE IN ADDITION TO THE LABOR COST TO HAVE THE REPAIRS MADE. INABILITY TO SECURE THE VEHICLE IS A SAFETY ISSUE AND WEATHER CONDITIONS COULD CAUSE ADDITIONAL DAMAGE TO THE VEHICLE. NOTE - DURING THE FIRST FEW MONTHS I OWNED THE VEHICLE IN 2004, THE DRIVER SIDE WINDOW REGULATOR MOTOR FAILED AND WAS REPLACED BY THE DEALERSHIP. *JS

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD. THE CONTACT STOPPED THE VEHICLE AND UPON OPENING THE HOOD NOTICED FLAMES. THE FIRE DEPARTMENT REPORTED TO THE SCENE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN INVESTIGATOR TO INSPECT THE VEHICLE. THE INSPECTOR DETERMINED THERE WAS NOT A MANUFACTURING DEFECT. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V337000 (ENGINE AND ENGINE COOLING) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT OF THE OUTSTANDING RECALLS WHICH DID NOT INCLUDE THE ENGINE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.