2007 JEEP LIBERTY Complaints

RIGHT PASSENGER WINDOW MADE A HORRIBLE NOISE, AND STARTED TO SLIDE INTO THE DOOR. JEEP DEALER FIXED BUT CHARGED ME $100 FOR MY EXTENDED WARRANTY DEDUCTIBLE. A FEW WEEKS LATER THE DRIVER SIDE PASSENGER WINDOW DID THE SAME THING. I HAVE NOT TAKEN IT IN FOR REPAIR YET. *TR

JEEP LIBERTY WINDOW REGULATOR FAIL. THIS IS A REPEAT OCCURRENCE, ALL 4 WINDOWS WERE REPLACED UNDER WARRANTY AT 29,000 MILES AFTER 26 MONTHS OF OWNERSHIP UNDER TSB 2300809 AT A COST TO CHRYSLER OF $1,332.40. NOW THE LATEST WINDOW FAIL HAPPENED DURING NON-USE, WHILE I WAS INSIDE MY WORK BUILDING. THIS WINDOW IS BARELY USED; I HARDLY CARRY PASSENGERS. IT HAS BEEN 23,000 MILES AND 17 MONTHS SINCE THE ENTIRELY NEW UNIT WAS PUT IN. * * I CAME OUT OF WORK, AND THE WINDOW HAD SLID DOWN INTO THE DOOR SOMETIME DURING THE DAY. ADDITIONALLY, I WAS UNABLE TO CLOSE THE DOOR AFTER I USED A PLASTIC BAG TO COVER THE WINDOW DUE TO THE WIRE CABLE BLOCKING THE DOOR LATCH * * THIS CAN LEAD TO INCREASED THEFT, DAMAGE FROM THE WEATHER, AS WELL AS TO PASSENGERS (SPECIFICALLY A BABY) IN THE BACKSEAT DURING FAIL. NO OPERATING WINDOWS AND DOORS STUCK OPEN ARE SAFETY CONCERNS. * * THE DEALER IS REFUSING TO PAY FOR THE REPLACEMENT, JUST UNDER $400, EVEN AFTER STATING I WOULD CONTACT CHRYSLER, THE BBB AND LOCAL NEWS. THERE ARE COPIOUS AMOUNTS OF THESE CASES ONLINE, HEAVILY TARGETING THE 2007 LIBERTY AS WELL AS SOME EARLIER MODELS. THE LEVEL OF WIDESPREAD FAILURES AND AMOUNT OF TIME THIS HAS GONE ON WITHOUT A RECALL IS DISTURBING TO SAY THE LEAST. CURRENTLY THERE IS ALSO TSB 2303807 ABOUT THE ISSUE. I LOVE JEEPS, AND WE HAVE BOUGHT A CHEROKEE, WRANGLER, AND 2 LIBERTY'S. THIS LACK OF DOING THE RIGHT THING AND REPEATED FAILURE MAKES US LOOK TO A MORE RELIABLE (FOREIGN MADE) VEHICLE AS THE NEXT CHOICE. * * *IN SUMMARY, THE WINDOW REGULATOR STARTS TO FAIL, WINDOWS START TO SLIDE OFF TRACK OR JUST DROP INTO THE DOOR. WINDOWS ARE LEFT OPEN AND DOORS CANNOT BE SHUT. THIS DEMANDS A RECALL. *TR

TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. ALL THE WINDOWS IN THE VEHICLE KEPT FALLING WITHIN THE DOOR FRAME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES TO REPLACE BROKEN REGULATOR CABLES AT THE CONTACT'S EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WERE NO RELATED RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

2007 JEEP LIBERTY LIMITED 4X4 - FAILURE OF WINDOW REGULATORS I HAVE HAD MULTIPLE FAILURES OF THE WINDOW REGULATORS THAT ARE INTERNAL TO THE DOORS AND REGULATE THE OPERATION OF THE ELECTRIC WINDOWS UP OR DOWN. UPON FAILURE, THE WINDOWS FALL INTO THE DOOR FRAME. RIGHT REAR WINDOW WAS REPAIRED IN OCT 2008. LEFT REAR WINDOW WAS REPLACED IN DEC 2008. BOTH FRONT WINDOWS WERE REPAIRED IN MAY 2010. RIGHT REAR WINDOW FAILED AGAIN IN SEP 2010. THIS MAY HAPPEN AT ANYTIME AND MAY NOT OCCUR DURING NORMAL OPERATION OF THE WINDOWS. CHRYSLER IS AWARE OF THIS DESIGN FLAW IN THEIR VEHICLES (2002 - 2007) BUT HAS REFUSED TO DO A RECALL (THEY CURRENTLY HAVE TSB #2303807) ISSUED. THIS IS ASSOCIATED WITH NHTSA ITEM NUMBER: 10022629. *TR

REAR WINDOW OF JEEP 2007 LIBERTY COMES DOWN ON ITS OWN (EVERY TIME WE DRIVE THE CAR AND EVEN WHEN IT IS IN PARK). THE PROBLEM WAS REPAIRED AT A JEEP DEALER ONCE WHILE UNDER 3 YEAR/36,000 MILE WARRANTY. HOWEVER, THE PROBLEM HAS OCCURRED AGAIN (SAME WINDOW) ONLY 1.5 YEARS AFTER THE FIX, YET THE DEALER SAYS IT'S NO LONGER UNDERWARRANTY. CLEARLY THIS IS A DEFECT WITH THE CAR AND THE ORIGINAL FIX SHOULD HAVE BEEN MORE PERMANENT THAN 1.5 YEARS. IT HAPPENED DURING A HEAVY DOWNPOUR/RAIN STORM AND RESULTED DAMAGE TO ITEMS IN THE BACK SEAT. WE HAVE AN 11 MONTH OLD IN A CAR SEAT IN THE BACK AND CAN NO LONGER RIDE IN INCLEMENT WEATHER WITH THE BABY IN THE BACKSEAT UNTIL WE GET IT FIXED AGAIN. MY FEAR IS THIS WILL SIMPLY CONTINUE TO HAPPEN SINCE WE ALREADY TRIED TO HAVE THIS FIXED BY A 5 STAR CHRYSLER/JEEP DEALER. *TR

THE POWER WINDOWS ON ALL FOUR DOORS HAVE FAILED AT DIFFERENT TIMES ON MY 2007 JEEP LIBERTY SINCE I BOUGHT THE CAR IN JULY 2007. THE WINDOW REGULATOR IS THE PART THAT HAD TO BE REPLACED EACH TIME. THE POWER WINDOW ON THE RIGHT REAR DOOR WAS REPAIRED ON MARCH 20, 2009. THE WINDOW FAILED WORKING AGAIN ON SEPTEMBER 23, 2010. THE WINDOW REGULATOR WILL HAVE TO BE REPLACED AGAIN. *TR

IN MAY OF 2010 THE FRONT PASSENGER WINDOW REGULATOR FAILED, WINDOW FELL TO BOTTOM OF DOOR. ABOUT A MONTH LATER THE FRONT DRIVERS REGULATOR FELL, THEN A WEEK LATER THE REAR DRIVER SIDE FAILED ON A 2007 JEEP LIBERTY. HAVE CALLED AND LEFT MESSAGES FOR THE AREA SERVICE REP AND HAVE NEVER BEEN CALLED BACK. *TR

TL*THE CONTACT INVESTIGATED A FIRE INVOLVING A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS HIT FROM THE REAR AND THE FUEL IGNITED. THE VEHICLE HAD STOPPED SUDDENLY IN FRONT OF ANOTHER VEHICLE THAT WAS TRAVELING 15 MPH. THE BULLET VEHICLE NOSED UNDER THE REAR OF THE TARGET VEHCLE. THE FIRE DESTROYED BOTH VEHICLES AND DAMAGED ANOTHER VEHICLE PARKED NEARBY. THE LIBERTY'S FUEL TANK WAS DESTROYED BY THE FIRE LEAVING THE TANK SUPPORT STRAPS HANGING. THE FAILURE AND CURRENT MILEAGES WERE 47000. INVESTIGATION INDICATED THE CAUSE OF THE CRASH WAS ROAD RAGE. UPDATED 12/10/10 *BF SEE ALSO 10366653. *DSY

WINDOWS FALL IN. AT DIFFERENT TIMES, I HAVE HAD BOTH DRIVERS SIDE WINDOWS & THE REAR PASSENGER WINDOW FALL INTO THE DOOR. THIS IS AN ONGOING PROBLEM WITH THIS YEAR & MODEL CAR. THERE SHOULD BE A RECALL. *TR

IN 4/2010 I BOUGHT 2007 JEEP LIBERTY (LESS THAN SIX MONTHS AGO) - WITHIN TWO WEEKS AFTER PURCHASE REAR DRIVER SIDE WINDOW JUST FELL DOWN INTO THE DOOR WHILE IN MOTION - WAS PROB DOING 65 THE FIRST TIME - I BROUGHT TO DEALERSHIP AND THEY FIXED IT FREE - THE SECOND TIME (APPROX 3 MONTHS LATER) ON FOURTH OF JULY WEEKEND, I AM VISITING MY SON SIX HOURS AWAY AND I'M DRIVING AND ARRIVE AT MY SON'S HOUSE AND THE REAR PASSENGER SIDE JUST FALLS - I HAD TO DRIVE SIX HOURS BACK HOME WITH STORMS AND A WINDOW THAT WOULDN'T STAY UP -- I HAVE TRIED STUFFING CARDBOARD IN THE WINDOW BUT IT FALLS OUT NOW BECAUSE I IS ALL STRETCHED OUT - I HAVE TO STOP AND GET OUT ON THE INTERSTATE TO TRY AND PRY STUFF IN TO KEEP THE WINDOW UP - ANY STORMS AND I AM IN BIG TROUBLE - I CURRENTLY HAVE BEEN WAITING ONE WEEK JUST FOR THE DEALER TO FIX IT - THEY HAVE TO ORDER A COMPLETE ASSEMBLY UNIT EACH TIME AND THIS TIME THEY WILL CHARGE ME $100 DEDUCTIBLE - AS EXPLAINED TO ME THE UNIT THAT HOLDS THE WINDOW IN IS VERY FRAGILE AND MADE OF UNSTURDY, CHEAP PLASTIC...DUE TO THEIR SERVICE HOURS I HAVE TO TAKE TIME OFF FROM WORK AND I HAVE CHILDREN THAT RIDE WITH ME AND I AM CONCERNED ABOUT THIS WINDOW FALLING WHILE I HAVE THEM IN THE VEHICLE AND ITS VERY DANGEROUS DURING BAD WEATHER AND EXPENSIVE TO FIX EACH TIME AS WELL. 1ST INCIDENT HAPPENED AROUND 4/15/10 AND SECOND INCIDENT OCCURRED ON 7/4/10 WEEKEND. *TR