2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP LIBERTY- SEATLLE, WA
TL -THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED TWO DIFFERENT RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE); HOWEVER, THE CONTACT STATED THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE A DATE WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME. RK UPDATED 11/06/15*LJ UPDATED 8/17/17*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- MAYFIELD , KY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- DEMOTTE , IN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD BE A REMEDY AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- DAVENPORT, IA
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ). THE CONTACT WAS CONCERNED FOR HER SAFETY BECAUSE THE PARTS NEEDED TO COMPLETE THE RECALL REPAIR WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- KENNETT SQUARE, PA
I TOOK MY 2002 JEEP LIBERTY INTO DAVID DODGE IN GLENN MILLS, PA TO HAVE THE M35 AIRBAG RECALL PERFORMED. THE AIRBAG LIGHT WAS ON. AFTER THE RECALL PROCEDURE WAS PERFORMED, THE DEALERSHIP INFORMED ME THAT THE LIGHT HAD NOT GONE OUT AND THAT THE FRONT, LEFT IMPACT SENSOR NEEDED TO BE REPLACED ($312). I AM REPORTING THIS ISSUE SO THERE IS A RECORD IN CASE OTHER JEEP OWNERS EXPERIENCE THE SAME THING OR, IF A LATER INVESTIGATION REVEALS A THIS WAS A FAULTY SENSOR OR, AS A RESULT OF THE ORIGINAL M35 AIRBAG RECALL ISSUE. *TR
Source: NHTSA WEB SITE -
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2002 JEEP LIBERTY- PITTSFIELD, MA
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/27/14*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- REDDING, CA
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND THEY COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/27/14*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- LAKE MARY, FL
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- LONG BEACH, CA
DRIVING DOWN STREET WITH NO STOP SIGNS OUT OF CORNER OF EYES I SAW A SILVER CAR SPEEDING THROUGH A STOP SIGN LUCKILY I SAW IT EARLY AND SLAMMED ON MY BRAKES, WE HIT VERY HARD I HIT STEERING WHEEL MY PASSENGER WAS INJURED TOO, MY QUESTION IS IM READING THAT 2002 JEEPS AIRBAGS GO OFF EASILY WHY DIDN'T MINE GO OFF, I BOUGHT THE CAR WHEN IT WAS 1 YEAR OLD BUT NEVER CHECKED IF IT HAD ANY ACCIDENTS, ITS SUPPOSE TO HAVE AIRBAGS IN THE FRONT AND PASSENGER SEAT, COULD THE DEALER HAVE SOLD ME A DEFECTIVE JEEP. THE OTHER DRIVER WAS SPEEDING CAUSING TO HIT VERY HARD, WHY DIDN'T THE AIRBAG DEPLOY WHICH WOULD HAVE SAVED ME FROM HITTING THE STEERING WHEEL (I CANT REMEMBER WHAT ELSE I HIT ALL I KNOW IS I WAS TAKEN IN AMBULANCE TO EMERGENCY ROOM MY PASSENGER DROVE TO EMERGENCY ROOM CAUSE SHE DIDN'T WANT TO BE PUT ON AS BOARD SHE HAS A PLATE IN HER HIP WE ARE BOTH 64 YEARS OLD. IF MY CAR WAS DEFECTIVE WHEN I BOUGHT IT IN 2003 I NEED TO DO SOMETHING ABOUT IT. IM READING THAT THOSE 2002 AIRBAGS GO OFF VERY EASILY WHY DIDN'T MINE. [XXX] .[XXX] BOUGHT CAR IN 2003 FROM ROYAL GATE DODGE ELLISVILLE MO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- INDPLS, IN
I HAVE ONCE AGAIN CALLED MY JEEP DEALERSHIP AND ONCE AGAIN THEY TELL ME THE PARTS ARE STILL NOT AVAILABLE TO FIX THIS PROBLEM.THIS RECALL WAS DATED JUNE 2013 - IT IS NOW MARCH 2014 - IT IS GOING ON ONE YEAR - JUST HOW LONG DOES IT TAKE THEM TO GET THIS PART AVAILABLE? IF THEY CAN NOT GET THESE PARTS AVAILABLE NOW WHY ARE THEY NOT BEING HELD RESPONSIBLE TO GET ME A SAFER VEHICLE? THEY SHOULD EITHER GET THE PARTS NOW OR GET ME A SAFER VEHICLE NOW! WHAT ARE THEY WAITING FOR? MORE PEOPLE TO BE INJURED? *TR
Source: NHTSA WEB SITE