2002 JEEP LIBERTY Complaints

View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP LIBERTY
    - NEW ORLEANS, FL

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - CORDOVA, TN

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - SANDIA PARK, NM

    FOR MANY YEARS NOW, A COUPLE OF TIMES A YEAR I WILL BE DRIVING ALONG AT DIFFERENT SPEEDS, SOMETIMES UPHILL, SOMETIMES DOWNHILL, AND THE ENGINE WILL TURN OFF. I WOULD PULL OVER AND STOP. TURN THE CAR OFF AND THEN IT WOULD RESTART. IT WOULD ALWAYS RESTART. RECENTLY, IT HAPPENED WHEN DRIVING AND I JUST TURNED THE IGNITION OFF AND BACK ON AGAIN WHILE I WAS STILL IN MOTION AND THE CAR STARTED RIGHT UP. IT DIDN'T LIKE DOING THIS BECAUSE THE WHEEL WILL LOCK. I READ OF THE CHEVY PROBLEM AND THOUGHT THIS MIGHT BE SIMILAR. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - NEWPORT, KY

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000(FUEL SYSTEM, GASOLINE , STRUCTURE). THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE DELAY. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 113,000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - MIDDLETOWN , NY

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - ROCHESTER , NY

    I OWNED THE JEEP FOR ABOUT 6 MONTHS. IT RAN GREAT, NO PROBLEMS THEN OUT OF NO WHERE IT WOULDN'T START. SOUNDED LIKE THE BATTERY WAS DEAD AND JUST NOT TURNING OVER AND HAD IT LOOKED AT ABOUT TWO DAYS LATER. HE TOLD ME THAT THE SECOND CYLINDER HAD NO COMPRESSION THEREFORE THE ENGINE WAS BLOWN. PERSONALLY I LOVE JEEPS AND WOULDN'T WANT ANYTHING ELSE BUT AFTER HEARING THIS, AND HAVING IT BE A KNOWN ISSUE FOR THIS YEAR MAKE AND MODEL I WOULD HAVE CHOSEN A LITTLE WISER. I READ ABOUT SEVERAL 2002 JEEP LIBERTIES WITH THE SAME ISSUE WHICH LED ME TO THIS SITE. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - STATEN ISLAND, NY

    THE LOCK MOTOR/LINKAGE FOR THE REAR SWING DOOR STOPPED WORKING. THIS IN AND OF ITSELF ISN'T A BIG DEAL BUT APPARENTLY EVERY TIME I CLICKED THE KEY FOB TO UNLOCK VEHICLE FOR ENTRY THE MALFUNCTIONED LOCK MOTOR CAUSED BATTERY DRAINAGE. IN JUST A MONTH A BRAND NEW BATTERY WAS COMPLETELY DEAD AND COULDN'T HOLD A CHARGE. I AM LUCKY THAT I WAS ONLY STRANDED A MILE FROM HOME. THERE SEEMS TO BE HUNDREDS OF PEOPLE WITH THE SAME ISSUE AND SOME PEOPLE HAVE HAD IT CAUSE MORE THAN BATTERY DRAINAGE. ELECTRICAL FIRES ENSUED. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - LAKE KATRINE, NY

    WHEN DRIVING WITH THE HEADLIGHTS ON, LIGHTS BEGIN FLASHING OFF AND ON, ALONG WITH A CLICKING NOISE SUCH AS A RELAY. AFTER A MINUTE OR SO THEY FINALLY STAY ON SOLID. THIS IS VERY SCARY AND DANGEROUS ON A DARK ROAD, AND CONFUSING TO ONCOMING TRAFFIC! WE TOOK THE CAR TO A JEEP DEALER WHO FOUND NO DEFECT. I CALLED CHRYSLER AND THEY HAVE NO INFORMATION OF THIS HAPPENING. HOWEVER THERE ARE NUMEROUS ENTRIES ON THE INTERNET DESCRIBING THIS SAME ISSUE, INCLUDING THIS WEB SITE. CHRYSLER CLEARLY DOES NOT WANT TO OWN UP TO THIS EXTREME SAFETY ISSUE! *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - TIPPECANOE, IN

    ISSUE WITH DRIVERS SIDE SEAT BELT. FEMALE END BUTTON DOES NOT RETURN TO RECEIVE POSITION. PROHIBITS LATCHING OF SEATBELT. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - GUALALA, CA

    UPON ENTERING VEHICLE AND SITTING IN THE DRIVER SEAT, AN ATTEMPT WAS MADE TO LATCH THE DRIVER SIDE SEAT BELT. UPON INSERTING THE LATCH INTO THE RECEIVER, THE CONNECTION DID NOT HOLD AS IT HAD THE PREVIOUS ELEVEN YEARS. UPON FURTHER INVESTIGATION IT WAS VISIBLE THAT THE RED PLASTIC LATCHING DEVICE IN THE RECEIVER WAS IN A DEPRESSED POSITION. THE SEAT BELT SLEEVE WOULD ENTER THE RECEIVER IN THE SLOT BUT WOULD NOT CATCH AND HOLD MAKING IT UNUSABLE AND THEREFORE UNSAFE TO DRIVE. THE LATCHING DEVICE ON THE RECEIVER WAS ABLE TO BE PRIED UPWARD AT ONE END AND, ONLY BY SLIDING THE BELT LATCH INTO THE RECEIVER WHILE BEING CAREFUL NOT TO PUSH IT ANY FURTHER THAN NECESSARY TO CATCH, IT WOULD LATCH AND HOLD. IF IT WAS PUSHED EVEN 1/4 INCH DEEPER THE LATCH WOULD STICK IN A DEPRESSED POSITION AND A SECURE CONNECTION WAS IMPOSSIBLE TO ACHIEVE. IT THEN NEEDED TO BE MANUALLY POPPED BACK UP INTO THE POSITION TO RECEIVE THE BELT LATCH BY USING A TOOL WITH A HOOKED PIECE OF METAL ON IT SIMILAR TO A KNITTING NEEDLE OR A BOTTLE/CAN OPENER ON A POCKET KNIFE. PRYING IT UP WITH A SCREWDRIVER MAY ALSO WORK BUT MIGHT TAKE SEVERAL ATTEMPTS, BEING CAREFUL NOT TO DAMAGE THE RECEIVER. *TR

    Source: NHTSA WEB SITE