2002 JEEP LIBERTY Complaints

View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP LIBERTY
    - ARCHDALE, NC

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WOULD NOT BECOME AVAILABLE FOR AT LEAST ANOTHER THREE MONTHS. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - ORANGE, CT

    HELLO, I HAVE A JEEP LIBERTY 2002 4X4. I HAVE BEEN NOTICING A STRONG GAS SMELL RECENTLY. THE DEALER FOUND IT'S SCHRADER VALVE LEAKING. I ASKED THEM TO SHOW ME THE PROBLEM. SO, WHEN THEY TRIED TO START THE CAR - THE FUEL WAS POURING FROM THE SCHRADER VALVE. I WAS SHOCKED WHEN I SAW IT. IT'S VERY DANGEROUS. I WAS DRIVING THIS CAR ALMOST EVERY DAY TO GO TO WORK AND SOMETIMES WITH MY WHOLE FAMILY DURING THE WEEKEND. I FEEL LUCKY IT DIDN'T BURN. THE DEALER SAID THE WHOLE FUEL RAIL ASSEMBLY NEED TO BE REPLACED, AND THE SCHRADER VALVE CAN'T BE REPAIRED ALONE! I REALLY WANT TO COMPLAIN ABOUT THIS. I LOVE MY JEEP LIBERTY. BUT THE SCHRADER VALVE ISSUE IS A VERY SERIOUS PROBLEM AND IT COULD CAUSE THE FIRE, HARM THE LIFE! ALSO IT DOES NOT MAKE SENSE TO ME - WHY DO YOU NEED TO CHANGE THE WHOLE FUEL RAIL ASSEMBLY TO FIX A SCHRADER VALVE? IT LOOKS IS A DESIGN DEFECT! THANKS, *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - CARSON CITY , NV

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED TWO NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND 12V527000(AIR BAGS), AND STATED THAT BOTH RECALLS HAD SURPASSED REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - PORTSMOUTH , OH

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE EMITTED AN OVERPOWERING GASOLINE ODOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT A DIAGNOSIS WAS NOT DETERMINED. THE CONTACT ALSO STATED THAT THE ENGINE FAILED DUE TO A BLOWN PISTON. THE CONTACT INDEPENDENTLY DIAGNOSED THE VEHICLE AND NOTICED THAT SOME FUSES WERE BLOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - TRENTON, FL

    WE WERE TRAVELING SOUTHBOUND ON I75 AT A SPEED OF ONLY APPROXIMATELY 15MPH DUE TO A CAR ACCIDENT AHEAD OF US. ALL OF SUDDEN MY CAR DROPPED AND I HEARD A SCRAP OF METAL AGAINST ASPHALT. I SLOWLY PULLED CAR OVER TO CENTER MEDIAN AND GOT MY CHILDREN TO THE CENTER OF THE GUARDRAILS TO KEEP THEM SAFE. UPON EXPECTING VEHICLE, I NOTICED THAT THE WHEEL ON THE PASSENGER FRONT SIDE OF THE VEHICLE WAS TURNED AWAY FROM THE CAR, THE MOLDING WAS DETACHED AND THE METAL THAT HOLDS THE WHEEL IN PLACE WAS SITTING ON THE ROADWAY. WE HAD TO WAIT FOR OVER 3 HOURS FOR A TOW TRUCK DUE TO NEEDING A TOW TRUCK THAT HAD A LIFT, NOT A FLATBED. BY THE TIME THE TOW TRUCK ARRIVED, THE DEALERSHIP WAS CLOSED AND WE HAD TO BE TOWED TO A REPAIR SHOP THAT COULD HAVE THE REPAIRS COMPLETED FOR US BY SATURDAY AFTERNOON. IT TURNED OUT TO BE THE BALL JOINT NUT FELL OFF OF THE BOLT THAT HOLDS IT IN PLACE. THE ENTIRE BALL JOINT NEEDED TO BE REPLACED AS WELL AS LUBRICATED. THE REPAIR PERSON CHECKED THE OTHER SIDE AND SUGGESTED WE TAKE TO HAVE INSPECTED, AS IT DID NOT HAVE A COTTER PIN TO HOLD THE NUT ONTO THE BALL JOINT ASSEMBLY. THE TOTAL COST FOR THE REPLACEMENT WAS $240. BECAUSE OF OUR SPEED, NO ONE WAS HURT. DUE TO THE FACTS KNOWN ABOUT THE JEEP LIBERTY, I WAS THANKFUL WE WERE NOT TRAVELING AT THE POSTED SPEED LIMIT OF 70MPH OR WE WOULD HAVE HAD A VEHICLE TURN OVER AND POSSIBLE INJURIES OR DEATH. I HAVE PHOTOS AS WELL AS RECEIPTS SHOWING THIS ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - LIVELY, VA

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA RECALL NUMBER: 12V527000 (AIR BAG) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - GILLETTE, WY

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAG) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 02-28-14 *BF THE CONSUMER STATED THE AIR BAG LIGHT ON THE DASH HAD BEEN TURNING ON AND OFF INTERMITTENTLY FOR A YEAR. *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - GREENVILLE, KY

    THIS IS MY WIFE'S 2002 JEEP LIBERTY. WE MAINTAIN IT REGULARLY, OIL CHANGE EVERY 3000 . DIDN'T HAVE ANY PROBLEMS WHATSOEVER UNTIL BAM ! SHE LOVED HER JEEP DEARLY. WOULDN'T HAD TAKEN ANYTHING FOR IT. GOING TO CHURCH, 6 MILES FROM THE HOUSE. WHEN SHE GOT THERE SHE STATED " MY JEEP IS MAKING A FUNNY NOISE". AFTER CHURCH SERVICE SHE CRANKED IT FOR ME. I TOLD HER TO SHUT IT DOWN. CHECKED OIL, " WHERE DID IT GO " . HAD TO PUT IN 3 QUARTS JUST TO GET IT HOME. SOUNDS LIKE A THRASHING MACHINE. BAD KNOCK. I COULD EXCEPT IT IF THE JEEP HAD BEEN ROUGHED OR FAST DRIVEN BUT THE JEEP IS ONLY DRIVEN TO HER WORK AND CHURCH WHERE THE SPEED LIMIT IS 55 MPH TOPS. I'M RETIRED AND SHE'S READY TO AND WE CAN'T AFFORD TO PUT A LOT OF MONEY INTO A NEW ENGINE. HEARD JEEP HAD A LOT OF PROBLEMS WITH THIS ENGINE. ESPECIALLY THE 2002-2003 MODEL. DOES ANYONE KNOW IF ANYTHING CAN BE DONE ABOUT THIS. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - PEABODY, MA

    WAS DRIVING AT A SPEED OF 25MP AND SMOKE JUST STARTED COMING OUT OF THE ENGINE. I CALLED THE LOCAL FIRE SERVICE, THEY CHECK IT AND TOLD ME THAT THEY DID NOT KNOW WHAT THE PROBLEM WAS. SINCE THAN, THE CAR AIRBAG LIGHT KEEPS COMING ON AND OFF. THIS IS SCARING ME A LOT AND EVERY TIME I TAKE IT TO THE GARAGE, THE PEOPLE DO NOT GIVE ME GOOD ANSWER. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - FORESTVILLE, NY

    IN ORDER OF FAILURES. REAR WIPER WOULD WORK CONSTANTLY WHILE VEHICLE IN GEAR. AIRBAG LIGHT KEPT DINGING. GATE GLASS WOULDN'T CLOSE. GATE WOULDN'T OPEN UNLESS GLASS BUTTON PUSHED ON FOB. TRIED KEY IN REAR LOCK, RADIO TURNED ON. WITH KEY NOT IN IGNITION. RADIO ON, HEATER BLOWER ON, LEFT SIDE MARKERS ON. COULD SMELL BURNING WIRES AND SMOKE IN JEEP, DISCONNECTED THE BATTERY. *TR

    Source: NHTSA WEB SITE