2002 JEEP LIBERTY Complaints

THERE IS A RECALL ON MY JEEP LIBERTY 2002 ON THE AIRBAG THAT CAN DEPLOY AT ANY TIME. CHRYSLER DOES NOT HAVE THE PARTS TO FIX THE PROBLEM. IT HAS BEEN MONTHS OF WAITING. I AM CONCERNED ABOUT MY SAFETY DRIVING THE VEHICLE. *TR

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE BALL JOINTS RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. CONSUMER ALSO STATES UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER STATED HER VEHICLE SAT IN THE PARKING LOT FOR AN HOUR, BEFORE IT WAS EVEN LOOKED AT, AND IT WASN'T UNTIL SHE COMPLAINED, THAT THEY LOOKED AT IT. SHE WAS THEN INFORMED THE PARTS WERE NOT AVAILABLE, AND THEY NEEDED TO BE ORDERED. THE CONSUMER DECIDED TO TAKE THE VEHICLE TO HER PERSONAL MECHANIC, WHERE THE WAS FIXED IN LESS THAN TWO HOURS.

I HAVE NOW HAD 6 WINDOW REGULATORS FAIL ON MY 2002 JEEP LIBERTY LE. THE MAJOR SAFETY ISSUE IS WITH REGARD TO PERSONAL PROPERTY AND THEFT AS IT IS NOW IMPOSSIBLE TO SECURE THE VEHICLE IF NOT IN A LOCKED, PRIVATE GARAGE. *TR

THE AIR BAG LIGHT ON MY DASHBOARD CONTINUOUSLY GOES ON AND OFF WHILE DRIVING. I TOOK IT TO MY DEALERSHIP, TEMPE JEEP IN ARIZONA,ON 10/04/2012 AND WAS TOLD THEY COULD NOT DUPLICATE THE ISSUE. THEY ALSO STATED THAT THERE WAS NO RECORD OF THE INCIDENTS IN THE TRUCK'S COMPUTER SYSTEM. I KNOW A RECALL EXISTS FOR 2002 JEEP LIBERTY'S, BUT ACCORDING TO THE DEALER MY VIN IS NOT WITHIN THE RECALL. *TR

THE AIR BAG LIGHT ON MY DASHBOARD CONTINUOUSLY GOES ON AND OFF WHILE DRIVING. I TOOK IT TO MY DEALERSHIP, TEMPE JEEP IN ARIZONA,ON 10/04/2012 AND WAS TOLD THEY COULD NOT DUPLICATE THE ISSUE. THEY ALSO STATED THAT THERE WAS NO RECORD OF THE INCIDENTS IN THE TRUCK'S COMPUTER SYSTEM. I KNOW A RECALL EXISTS FOR 2002 JEEP LIBERTY'S, BUT ACCORDING TO THE DEALER MY VIN IS NOT WITHIN THE RECALL. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 ( AIR BAGS) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A RECALL NOTICE M35/NHTSA 12V-527 MONTHS AGO. I WENT TO THE LOCAL DEALER IN OWATONNA, MN ABOUT 1-2 MONTHS AFTER I GOT IT,THIS LAST SUMMER, AND WAS TOLD THEY DO NOT HAVE THE PARTS YET! THEY TOLD ME THEY WOULD SEND ME ANOTHER NOTICE WHEN THE PARTS COME IN. I HAVE YET TO RECEIVE ANY SUCH NOTICE. A FRIEND OF MINE ALSO HAS A JEEP, AND SAID HE WENT TO THE FARIBAULT LOCATION, WHERE HE LIVES, AND THEY FIXED HIS JEEP RIGHT AWAY. MINE STILL HAS NOT BEEN FIXED. CAN YOU CONTACT THEM AND SEE WHAT THE PROBLEM IS? OWATONNA JEEP DEALER IF YOU NEED TO CONTACT ME, PLEASE DO SO BY EMAIL, I AM SELDOM BY MY PHONE. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER'S SIDE FRONT FENDER SUDDENLY DETACHED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER AND NO REPAIRS WERE PERFORMED ON THE VEHICLE. THE DEALER DID NOT STATE WHAT CAUSED THE FENDER TO DETACH FROM THE VEHICLE. THE CONTACT CALLED THE MANUFACTURE AND WAS INFORMED THAT THERE WAS NO RECALLS FOR THE VEHICLE REGARDING A DEFECTIVE FENDER. THE FAILURE MILEAGE WAS 150,000.

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO THE NEGATIVE ATTITUDE FROM SERVICE ADVISOR AT DEALERSHIP, REGARDING THE RECALL. *SMD THE CONSUMER WAS INFORMED THE PROCEDURE WOULD TAKE ALL DAY. RECALL # 12V527000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE DEALER, THE DEALER INFORMED HER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN I.D. NUMBER 12V527000 (AIR BAG) HOWEVER, THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE WERE NOT AVAILABLE. THE DEALER ALSO ADVISED THE CONTACT THAT THE VEHICLE WAS NOT SAFE TO THE DRIVE DUE TO THE ALARM THAT INDICATED THAT THE AIR BAG WAS DEFECTIVE WOULD SOUND CONSTANTLY. THE DEALER ADVISED THE CONTACT THAT WHEN THE ALARM WOULD SOUND, THE CHANCES OF ERRONEOUS AND SPORADIC AIR BAG DEPLOYMENT WOULD INCREASE. IN ADDITION, THE DEALER ADVISED THE CONTACT THAT THE CLOCK SPRING WAS DEFECTIVE AND WOULD NEED REPLACING HOWEVER ONCE REPLACED, THE FAILURE PERSISTED AND THE AIR BAG ALARM CONTINUED TO SOUND. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY DID NOT HAVE A REMEDY AVAILABLE TO CORRECT THE FAILURE. THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS 133,000.