2004 JEEP LIBERTY Complaints

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT BOTH WINDOWS ON THE DRIVERS SIDE FELL DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE REGULATOR LIFT PLATES FAILED. THE DEALER REPLACED THE FRONT REGULATOR LIFT PLATE, BUT THE REAR WINDOW WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY OR RECALL. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE PASSENGER SIDE REAR WINDOW FRACTURED INTO THE DOOR TRACK AND SHE WAS UNABLE TO OPEN OR CLOSE THE WINDOW. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES PRIOR TO THE MOST RECENT FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE WINDOW REGULATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,388 AND THE CURRENT MILEAGE WAS 92,400.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING, HE LOST CONTROL MOMENTARILY. THE CONTACT NOTICED THAT ONE OF THE TIRES WAS DEFLATED AND THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE REAR CONTROL ARMS WERE RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 120,000. ONE CONTROL ARM WAS COMPLETELY BUSTED AND RUSTED THROUGH. THE OTHER ONE WAS RUSTED AND WOULD HAVE BROKE AT ANYTIME. UPDATED 10/19/2011 *LN *TR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT AS HE DROVE OVER A ROAD BUMP AT 35 MPH, BOTH REAR WINDOWS FELL INTO THE DOOR PANEL AND FRACTURED. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT EACH WINDOW REGULATOR WOULD NEED REPLACING AT A COST OF $400 PER WINDOW. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 110,000.

WHILE INITIALLY STARTING TO MOVE THE VEHICLE, MY WIFE NOTICED THAT THE CAR WAS NOT ACTING CORRECT. SHE GOT ME, I LOOKED UNDER THE CAR AND NOTICED THAT THE DRIVERS SIDE REAR AXLE CONTROL ARM WAS COMPLETELY RUSTED THROUGH AND THE REAR TIRE WAS MOVING BACK AND FORTH IN THE WHEEL WELL. OBVIOUSLY THE CAR WAS INOPERABLE TO USE AT THIS TIME. THE JEEP DEALERSHIP (PINCKNEY CHRYSLER DODGE JEEP INC., PINCKNEY, MICHIGAN) CLAIMED THEY DID NOT KNOW OF ANY ISSUES WITH THE RUSTED THROUGH CONTROL ARM AND THE SERVICE MANAGER DID CHECK FOR ANY OUTSTANDING RECALLS ON THE VEHICLE BUT I KNEW WE WERE NOT THE ONLY ONES THAT HAD THIS PROBLEM. I WENT TO A LOCAL JUMK YARD (BECAUSE WERE VERY TIGHT ON MONEY) AND BOUGHT A USED, LIKE NEW ONE AND REPLACED THE PART MYSELF. THE JUNK YARD SAID THEY SELL A LOT OF THEM, OBVIOUSLY JEEP HAS A PROBLEM AND ARE TRYING TO HIDE IT WITH THIS COMPONENT RUSTING THROUGH. I DO HAVE THE FAILED PART IN MY POSSESSION AND WILL GLADLY E-MAIL PICTURES OF IT TO ANYONE OF INTEREST. *TR

POWER WINDOW REGULATOR FAILURE. THIS IS THE FOURTH TIME IN 2 YEARS. THIS IS A MAJOR PROBLEM THAT IS VERY EXPENSIVE TO FIX. THE REGULATOR FAILS WHEN THE CAR IS NOT EVEN IN MOTION. THE WINDOW WILL FAIL TO ROLL UP OR DOWN WHEN THE REGULATOR FAILS AND IT MAKES A GRINDING SOUND WHEN YOU TRY TO ROLL THE WINDOW UP OR DOWN. THIS IS OBVIOUSLY A HUGE PROBLEM JUDGING BY HOW MANY COMPLAINTS ARE LISTED ON THIS WEBSITE. JEEP NEEDS TO RECALL THE POWER WINDOW REGULATORS IN THESE VEHICLES AND TAKE CARE OF THEIR CUSTOMERS. WHO HAS THREE HUNDRED DOLLARS TO FIX AN ONGOING PROBLEM TWO TIMES OR MORE A YEAR. I AM A VERY UPSET CUSTOMER AND I THINK SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM. *KB

THE WINDOW REGULATOR FOR THE REAR DRIVER'S SIDE WINDOW HAS FAILED, LEADING TO THE WINDOW UNABLE TO ROLL UP AND LOSS OF WINDOW CONTROL THAT LEADS THE WINDOW TO FALL INSIDE THE DOOR AND GLASS TO SHATTER. *TR

RE: FAILURE OF PASSENGER SIDE POWER WINDOW (1) WHILE DRIVING TO WORK, I ATTEMPTED TO ROLL DOWN THE PASSENGER SIDE DOOR WINDOW AND THE WINDOW JUST FELL DOWN INSIDE THE DOOR. AT THAT POINT, I WAS UNABLE TO ROLL UP THE WINDOW. (2) THE WINDOW COULD NOT BE OPERATED BY THE POWER SWITCH AND THEREFORE, I HAD TO REMOVE THE DOOR PANEL AND SECURE THE GLASS WITH A PIECE OF WOOD. (3) THE FAILURE HAS NOT BEEN CORRECTED AT THIS TIME. WHILE RESEARCHING THIS PROBLEM - I HAVE FOUND THAT THIS IS A REOCCURRING PROBLEM ACROSS THE COUNTRY WITH JEEP LIBERTY'S AND I FEEL THAT THIS IS A GREAT SAFETY PROBLEM. THE GLASS IN THE WINDOW IS FOR PROTECTION AND SHOULD IT FALL OUT WHILE DRIVING AT A NORMAL RATE OF SPEED - THIS COULD POTENTIALLY CAUSE DAMAGE TO THE DRIVER, PASSENGERS OR OTHER CARS ON THE HIGHWAY. I FEEL LIKE CHRYSLER CORPERATION SHOULD BEAR THE COSTS TO CORRECT THIS PROBLEM AND NOT LEAVE IT UP TO THE OWNERS TO CORRECT THIS DEFECT IN THE LIBERTY. THERE ARE PAGES AND PAGES ONLINE WITH LIBERTY OWNERS WHO HAVE HAD THIS SAME PROBLEM. JUST ENTERING (JEEP LIBERTY WINDOW PROBLEMS) WILL TAKE YOU TO NUMEROUS COMPLAINTS ABOUT THIS ISSUE. IT IS DISHEARTENING TO STILL BE PAYING ON A VEHICLE THAT IS LIKE NEW BUT IS FALLING APART. I WAS ALREADY INVOLVED IN AN ACCIDENT IN WHICH THE FAULTY BALL JOINTS JUST GAVE WAY. THANKFULLY, I WAS NOT ON THE INTERSTATE WHEN THIS HAPPENED. NOW THIS FAILURE OF THE WINDOW IS ANOTHER RECALL I WOULD LIKE TO SEE HAPPEN. IT WOULD BE APPRECIATED IF YOU WOULD MAKE CHRYSLER CORPORATION STAND BEHIND THEIR PRODUCTS. THE JEEP LIBERTY IS NOT A CHEAP VEHICLE TO BUY BUT IT IS CERTAINLY CHEAPLY MADE AND IT IS SAD TO WONDER WHAT IS GOING TO HAPPEN NEXT WHILE DRIVING THIS VEHICLE. *TT

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY LIMITED. THE CONTACT WAS DRIVING 45 MPH WHEN SHE LOST CONTROL OF THE VEHICLE WHILE MAKING A TURN. THE STEERING WHEEL WAS TURNED IN ONE DIRECTION, BUT THE VEHICLE PROCEEDED IN THE OPPOSITE DIRECTION; HOWEVER, THE CONTACT WAS ABLE MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE REAR CONTROL TRACK OR CONTROL ARM BROKE IN HALF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 68,000.

TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON AN INTERMITTENT BASIS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 12,472. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. THE STARTER WAS REPLACED. BUT DID NOT FIX THE PROBLEM. UPDATED 11/09/2011 *LN *TR