2002 JEEP LIBERTY Complaints

NOT LONG BEFORE RECEIVING AN "INTERIM NOTIFICATION LETTER" FROM CHRYSLER RE: SAFETY RECALL M35/NHTSA 12V-527, MY JEEP'S AIR BAG LIGHT WOULD COME ON WHILE I WAS DRIVING DOWN THE ROAD. ABOUT JAN 2013 I RECEIVED THE INTERIM NOTIFICATION LETTER TELLING ME THAT MY "OCCUPANT RESTRAINT CONTROL MODULE. . .HAS A SMALL CHANCE OF EXPERIENCING AN ELECTRICAL OVERSTRESS CONDITION. WHEN I RECEIVED THIS NOTIFICATION I CALLED MY LOCAL JEEP DEALER, INTERSTATE DODGE-CHRYSLER IN WEST MONROE, LA. I WAS TOLD THEN AND EVERY MONTH SINCE THAT CHRYSLER HAD NOT SENT THEM THE NEEDED PART. ON JUN 14, PARTS MGR NAMED STEVE TOLD ME THAT THE PART WAS EXPECTED THIS PAST MONTH BUT HAS NOT YET ARRIVED. HE PROMISED TO CALL ME WHEN IT WAS RECEIVED BY INTERSTATE DODGE. HAVING NOT HEARD FROM HIM, ON JULY 31 I CALLED HIM AGAIN. I LEFT A MESSAGE WHICH HAS YET TO BE RETURNED. ABOUT TWO WEEKS AGO I RECEIVED A SECOND NOTIFICATION FROM CHRYSLER WHICH SEEMED TO INDICATE THAT THE NEEDED PARTS WERE NOW AVAILABLE. I CALLED INTERSTATE DODGE AND SCHEDULED THE SERVICE WORK FOR THIS RECALL. THEY DID THE WORK TODAY, 11/6/13. I WAS CALLED AND TOLD THE ISSUE HAD BEEN REPAIRED. I PICKED UP THE JEEP AND DROVE IT HOME. I HAVE DRIVEN IT AGAIN ONLY TO SEE THAT THE REPAIR WAS APPARENTLY NOT COMPLETED. THE AIR BAG LIGHT CONTINUES TO COME ON AND STAY ON. I CALLED INTERSTATE DODGE A FEW MINUTES AGO AND WAS TOLD THAT THEY DID THE RECALL WORK AND THAT THE AIRBAG LIGHT ON THE DASH IS RELATED TO ANOTHER CAUSE. OF COURSE, I WOULD BE REQUIRED TO RETURN MY JEEP AND PAY AN UNDISCLOSED FEE FOR THIS REPAIR. I SHOULD HAVE BEEN TOLD OF THIS CONTINUING PROBLEM WHEN I PICKED UP MY VEHICLE. I WAS NOT. I DO NOT TRUST INTERSTATE DODGE WHEN THEY TELL ME THEY DID THE RECALL WORK. I DO NOT BELIEVE I SHOULD HAVE TO PAY FOR THEM TO REPAIR MY AIR BAG ISSUE SINCE THIS WAS THE ISSUE TO BE ADDRESSED BY THE RECALL. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HER VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER AND DEALER WERE CONTACTED AND WERE UNABLE TO PROVIDE A DATE WHEN THE PARTS WILL BE AVAILABLE. THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS TAKEN TO A HOSPITAL WHERE THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 119,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED; THEREFORE, THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THE CONTACT THAT THE AIR BAG WARNING ILLUMINATION WAS NOT RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE MALFUNCTION ALSO RECURRED WHEN THE VEHICLE WAS BEING DRIVEN AT ANY SPEED. NHTSA RECALL CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) WAS ASSOCIATED WITH THE FAILURE; HOWEVER, THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A L/F AND R/F IMPACT SENSOR AND ORC SENSOR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE AND THEY NEEDED TO BE ORDERED. THE DEALER INFORMED THE CONSUMER THE PARTS WERE NOT COVERED UNDER THE RECALL.

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO ENGINE LIGHT CAME BACK ON AFTER CONSUMER WAS INFORMED THAT REPAIR WORK HAD BEEN COMPLETED. *SMD THE DEALER INFORMED THE CONSUMER, THE ENGINE LIGHT ILLUMINATING AGAIN, WAS DUE TO ANOTHER PROBLEM.

REAR AXLE SEALS LEAKING REPLACED SEALS, BEARINGS, AND BRAKES ON BOTH SIDES. ENGINE STARTED USING EXCESSIVE OIL, SOMETIME UP TO 2-3 QUARTS LOW, NO SMOKE OR LEAKS DETECTED. ALL THE POWER WINDOWS STARTED MALFUNCTIONING ONE BY ONE, WOULD NOT GO BACK UP, STILL WORKING ISSUE. REAR WIPER DOES NOT WORK. HAD TO REPLACE REAR BRAKE LIGHT UNITS TWICE DUE TO SHORTS IN WIRING. REPLACE PLASTIC RADIATOR AND ELECTRIC COOLING FAN. *TR

TL- THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. ALSO, THE CONTACT MENTIONED THAT THE DEALER STATED THAT THE PARTS WERE ON BACK ORDER. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2012, THERE SHOULD BE A REMEDY AVAILABLE BEFORE OCTOBER OF 2013. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 72,107. KMJ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THE CONTACT THAT THE AIR BAG WARNING ILLUMINATION WAS NOT RELATED TO THE RECALL SERVICE. THE AIR BAG WARNING LIGHT FAILURE WAS RELATED TO THE COMPUTER SENSOR, WHICH HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 87,309.