2002 JEEP LIBERTY Complaints

WHILE VEHICLE'S HEADLIGHTS AND DRIVING LIGHTS ARE ON A CLICKING SOUND IS HEARD AND THE LIGHTS FLASH ON AND OFF. IT SOMETIMES OCCURS MULTIPLE TIMES. THIS HAS BEEN AN ONGOING ISSUE AND WHILE RESEARCHING HAVE FOUND MANY OTHERS WITH SIMILAR PROBLEM. *TR

DURING INSPECTION FOR VACATION FOUND RUST AND CORROSION WHERE BRAKE LINES ARE THREADED INTO BRAKE ASSEMBLE ON FRONT WHEELS. THERE IS A RUBBER BUMPER TO PROTECT AGAINST RUBBING BUT IF PUSHED UP TO FAR ONTO CRIMPED FITTING IT ALLOWS WATER AND DIRT TO COLLECT AND RUST PART. MECHANIC SAID UNDER HARD BRAKING FITTING WILL BURST CAUSING LOSS OF BRAKES. I UNDERSTAND THIS IS QUITE COMMON. NEEDS A NEW DESIGN TO PREVENT THIS FROM HAPPENING. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NETS CAMPAIGN NUMBER: 12V527000 (AIR BAGS) SEVERAL MONTHS AGO AND THE CHRYSLER GROUP INFORMED HIM THAT THE PARTS NEEDED TO CORRECT THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 08/22/13 *BF

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE VIBRATED AS THE FRONT BRAKES SEPARATED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

I LIVE IN PUERTO RICO AND HAVE A 2002 JEEP LIBERTY SPORT. AS EXPLAINED BY MANY OWNERS, I RECEIVED THE NOTIFICATION FROM CHRYSLER IN REGARDS TO THE M35 SAFETY RECALL. I DIDN'T GAVE TO MUCH ATTENTION SINCE NOTHING HAPPENED SINCE THE NOTIFICATION WAS RECEIVED. BY SURPRISE ON SUNDAY NIGHT THE AIR BAG LIGHT STARTING APPEARING IN THE PANEL GOING ON AND OFF. IT HAPPENS LIKE 5 TIMES WHY VEHICLE WAS IN MOVEMENT. I CALLED TODAY JULY 23,TO THE NUMBER IN THE LETTER AND BY SURPRISE THEY STILL HAVE THE PART IN BACKORDER. THE PERSON CHECK THE VIN AND TRANSFER ME TO THE PR OFFICE. GUESS WHAT, PUERTO RICO OFFICE COULDN'T GAVE ME ANY INFORMATION SINCE ALL THEY KNOW IS THAT THE PART IS ON BACKORDER. THE PERSON NAMED [XXX] COULDN'T GAVE ME ANY SOLUTION TO THE ISSUE. BUT WHO IS GOING TO BE RESPONSIBLE IF BY ANY CHANCE THE AIR BAG GETS OPEN AND I HAVE AN ACCIDENT?IS CHRYSLER PREPARED TO GET DEMANDS FROM DRIVERS DUE TO ANY ACCIDENTS THIS ISSUE MAY CAUSE? I CALLED AGAIN THE US OFFICE AND SPOKE WITH TO [XXX], WHO EXPLAINED THAT IN US THE DEALERS ARE GIVING PRIORITY TO THOSE CARS THAT ARE GIVING THE ISSUE, WHICH I UNDERSTAND IS A PLAN B WHILE THEY RECEIVE ENOUGH PARTS TO DO ALL THE VEHICLES. IN PR, SORRY NO PLAN B IS AVAILABLE NEITHER A WAITING LIST. I WAS TRANSFERRED AGAIN TO THE PR LINE IN ORDER TO SEE IF THEY WERE DOING A WAITING LIST, BUT NOTHING. I ASKED [XXX] TO TRANSFER ME TO THE MANAGER OR GENERAL MANAGER OF THE PR OFFICE BUT MR. NEFTALI RODRIGUEZ WAS NOT ABLE TO TALK TO ME SINCE HE WAS IN ANOTHER CALL, BUT HE ADVISE [XXX] TO TELL ME THAT THERE WAS NO MORE INFO. CAN SOMEONE ADVISE ME TO WHOM I SHOULD ADDRESS THIS ISSUE? I UNDERSTAND THIS IS A SERIOUS SITUATION AND THE SAME LOOP BUT NOTHING IS BEING DONE. I WILL CONTINUE TO INFORM THIS ISSUE TO THE CHRYSLER HEADQUARTERS SINCE THIS IS REALLY SERIOUS. IS THE NHTSA TAKING ANY ACTION?, PLEASE LET ME KNOW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

JEEP'S M35 ORC SENSOR RECALL HAS BEEN CLOSED SINCE JANUARY 2013 BUT PARTS ARE STILL NOT AVAILABLE TO REPAIR THE AIRBAG FROM POSSIBLY DEPLOYING WHEN IT IS NOT SUPPOSED TO. I KEEP CALLING THE DEALERSHIP THEY SAY THEY HAVE NO INFO. I CALL CHRYSLER & THEY SAY "WE ARE WORKING WITH OUR SUPPLIER TO REMEDY THE RECALL & MAKE PARTS AVAILABLE" I THINK 7 MONTHS IS UNREASONABLE WHEN I AM DRIVING AROUND IN A VEHICLE THAT COULD POSSIBLY DEPLOY THE AIRBAGS AT ANY TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STEEL LINE AROUND THE FRONT BRAKE HOSE WAS CORRODED AND HAD CAUSED THE BRAKE HOSE TO FRACTURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,900. *TR

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO DEFECTIVE AIR BAG SYSTEM RECALL NOTICE. *SMD THE CONSUMER HAD BEEN IN CONTACT WITH HER LOCAL DEALER SINCE NOVEMBER 9, 2012, ABOUT THE AIR BAG DEFECT WHEN SHE FIRST LEARNED OF THE RECALL. SHE EXPLAINED THAT THE AIR BAG LIGHT WAS ON, AND SHE WAS CONCERNED, SINCE SHE IS A SMALL ADULT, THAT MUST SIT CLOSE TO THE STEERING WHEEL. THE DEALER INFORMED HER, THERE WAS NOTHING THEY COULD DO, EXCEPT TO PUT HER ON A WAITING LIST, AND THEY WOULD NOTIFY HER, WHEN THE PARTS ARRIVED. HER LAST CALL TO THE DEALER WAS MAY 6, 2013 AND SHE WAS GIVEN THE SAME INFORMATION.

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *SMD THE CONSUMER EXPERIENCED A MISFIRE WHILE DRIVING. THE CHECK ENGINE LIGHT STARTED FLASHING, SO SHE IMMEDIATELY HAD THE VEHICLE DIAGNOSED WITH A DIAGNOSTIC CODE READER AT A LOCAL PARTS STORE. THE CODE FIRED WAS MISFIRE CYLINDER 2. THE SPARK PLUGS AND COIL WERE REPLACED. HOWEVER, THE VEHICLE WAS STILL MISFIRING THE SAME CYLINDER. THE HEAD WAS THEN TAKEN OFF THE ENGINE TO FURTHER INSPECT WHAT WAS HAPPENING IN THE CYLINDER TO CASE IT TO MISFIRE. THE MECHANIC DISCOVERED THE EXHAUST VALVE WAS DRAWN INTO THE CYLINDER AND COMBUSTED. THE COMBUSTION CAUSED THE PISTON TO MELT DOWN TO THE FIRST RING.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE BECAUSE THE PART NEEDED TO COMPLETE THE REPAIR, WHICH WAS UNKNOWN TO THE CONTACT, WAS NOT AVAILABLE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS), BUT DID NOT CONFIRM WITH THE MANUFACTURER IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 8/26/13 *CN