2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP LIBERTY- ARVADA, CO
RECEIVED A SAFETY RECALL M35/NHTSA NOTICE IN JAN. 2013 AND I UNDERSTAND THAT THIS WAS FIRST ISSUED IN 2012. THE AIRBAG LIGHT HAS RECENTLY COME ON AND OFF WHILE DRIVING (LUCKILY THE AIRBAGS HAVE NOT DEPLOYED). CALLED A LOCAL CHRYSLER DEALER TO FIND OUT ABOUT PARTS AND WAS INFORMED OF THE SAME INFO AS IN THE NOTICE... DEALER IS WAITING ON CHRYSLER TO COME UP WITH PARTS OR AS THE SERVICE MANAGER PUT IT "INSTRUCTIONS ON HOW TO FIX THE PROBLEM". I DON'T UNDERSTAND HOW CHRYSLER CAN GET AWAY WITH AND NOT BE HELD ACCOUNTABLE FOR NOT ADDRESSING AND CORRECTING THIS ISSUE IN A TIMELY MANNER KNOWING THE POTENTIAL FOR INJURY AND GOD FORBID DEATH. I FOR ONE WILL NOT BE PURCHASING ANY CHRYSLER PRODUCTS NEW OR USED IN THE FUTURE - SIMPLY BECAUSE OF THE LACK OF ACCOUNTABILITY AND ACTION ON CHRYSLER'S PART. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- ROCHESTER, NM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE DEALER DID NOT HAVE THE PARTS AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- HUNTINGTON, WV
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAGS SYSTEM AND GAS TANK RECALL NOTICES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE FOR THE RECALL, EVEN THOUGH SHE HAS BEEN CALLING SINCE, SHE RECEIVED THE NOTICE IN JANUARY 24, 2013.
Source: CONSUMER LETTER -
2002 JEEP LIBERTY- ANCHORAGE , AR
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED IN A TIMELY MANNER PER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT DID NOT PROVIDE AN ESTIMATED TIME OF ARRIVAL FOR THE PARTS NEEDED TO PROVIDE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- HOUSTON , TX
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD AN EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECENTLY EXPERIENCED THE AIR BAG LIGHT ILLUMINATION FAILURE AND WAS AFRAID THAT THE AIR BAG COULD DEPLOY INADVERTENTLY. THE MANUFACTURER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE AND THEY DID NOT KNOW WHEN THE PART WAS GOING TO BECOME AVAILABLE FOR REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 JEEP LIBERTY- GURNEE, IL
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE DEALER DID NOT HAVE THE PARTS AVAILABLE FOR THE RECALL SERVICE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- CADILLAC, MI
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHENEVER SHIFTING INTO DRIVE OR REVERSE, A LOUD NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THEY INFORMED THAT THE FAILURE WAS CONTRIBUTED TO BOTH REAR LOWER CONTROL ARMS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- WANAQUE, NJ
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED NHTSA RECALL CAMPAIGN NUMBER 12V527000 (AIR BAGS) EXCEEDED A REASONABLE TIME TO BE REPAIRED. THE VEHICLE EXPERIENCED THE AIR BAG WARNING LIGHT ILLUMINATION FAILURE. THE CONTACT WAS AFRAID THAT THE AIR BAG COULD DEPLOY. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THEY DID NOT KNOW WHEN THE PART WAS GOING TO BECOME AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 125,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- HONOLULU, HI
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR REPAIRS CAUSED BY VEHICLE M35 RELATED DEFECT. *SMD THE CONSUMER STATED IN LATE DECEMBER 2012, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS CONFIRMED THE OCCUPANT RESTRAINT CONTROL HAD INDEED FAILED WHICH WAS CONSISTENT WITH THE PROBLEM DESCRIBED IN RECALL M35. THE CONSUMER HAS BEEN UNSUCCESSFUL, AT TRYING TO OBTAIN REIMBURSEMENT.
Source: CONSUMER LETTER -
2002 JEEP LIBERTY- VALLEY STREAM, NY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER: 12V527000 (AIR BAGS:FRONTAL:SENSOR/CONTROL ), THE CONTACT CALLED THE DEALER TO SCHEDULE AN APPOINTMENT. THE DEALER STATED THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE TO REMEDY THE RECALL. SIX MONTHS LATER, THE PARTS WERE STILL NOT AVAILABLE TO REMEDY THE RECALL. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 87,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE