2002 JEEP LIBERTY Complaints

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED SHE RECEIVED A RECALL NOTICE TWO MONTHS AGO AND THE MANUFACTURER DID NOT SEND A FOLLOW UP LETTER REGARDING THE AVAILABILITY OF THE PARTS FOR THE REPAIR. THE VEHICLE WAS NOT SERVICED DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS), HOWEVER THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

MY 2002 JEEP LIBERTY SPORT HAD TO HAVE THE RADIATOR REPLACED2 YEARS AGO (2011) DUE TO SLUDGE IN THE SYSTEM, WHICH WAS FINE BECAUSE IT WAS ALREADY ALMOST 10 YEARS OLD. RECENTLY (JUNE 2013) I SMELLED COOLANT AND BY THE TIME I GOT IT TO THE MECHANIC, IT HAD OVERHEATED JUST ONCE, FROM THE WATER PUMP NOT WORKING. SO THE MECHANIC REPLACED THE WATER PUMP, AND AFTER THAT IT NEVER WORKED THE SAME. THE ENGINE WAS ROUGH, DIDN'T HAVE A SMOOTH IDLE, AND THE NEXT DAY, THE "CHECK ENGINE" LIGHT CAME ON. I HAD A FRIEND CHECK IT OUT ON A WEEKEND WHEN THE LIGHT STAYED ON AND STARTED FLASHING, AND THE ENGINE FELT/SOUNDED EVEN ROUGHER. THERE WERE MULTIPLE ERROR SIGNALS, LATER DIAGNOSED BY THE MECHANIC THAT THE HEAD GASKET WAS CRACKED/BLOWN, THERE WARE COOLANT FUMES FROM THE ENGINE, AND 3 OF THE CYLINDERS WERE "WARPED". ESTIMATED REPAIR COST: $2000-3000 AND A WEEK'S WORTH OF LABOR... PROVIDING THEY DIDN'T FIND OTHER DAMAGE WHEN THEY GOT THE ENGINE OUT. READING OTHER REPORTS MAKE ME DISAPPOINTED WITH CHRYSLER AND CONFIDENT THAT I'M NOT GOING TO HAVE MINE REPAIRED NOR BUY A NEW JEEP (THOUGH I HAD PREVIOUSLY LOVED! MY JEEP). *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY LIMITED EQUIPPED WITH MICHELIN CROSS TERRAIN TIRES, SIZE 235/70R/16. THE CONTACT STATED THAT WHILE SERVICING THE VEHICLE, THE MECHANIC NOTICED THAT THERE WAS DRY ROT ON THE FRONT AND REAR DRIVER AND PASSENGER SIDE TIRES. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE FOR THE TIRES WAS 42,000. THE FAILURE AND CURRENT MILEAGE ON THE VEHICLE WAS 114,000. THE VIN WAS NOT AVAILABLE.

THE AIR BAG LIGHT ON MY DASH WOULD COME ON AND OFF WHILE DRIVING AT ALL TIMES. I HAD IT LOOKED AT IN NOVEMBER 2012, THE DEALERSHIP WAS NOT SURE WHY THEY WERE LIGHTING UP WAS WHAT I WAS TOLD SO THE DEALERSHIP REPLACED 2 OF MY FRONT AIR BAG SENSORS CHARGING ME OVER $200. I RECEIVED A NOTICE ABOUT THE AIR BAG SENSOR RECALL AFTERWARDS IN JANUARY 2013. I STOPPED TODAY ( JUNE 20, 2013) TO CHECK ON GETTING IT FIXED AND THE DEALERSHIP HAD NO KNOWLEDGE OF WHEN THEY WILL GET THE PARTS FOR THIS RECALL. THIS IS THE 3RD DEALERSHIP I HAVE STOPPED AT ABOUT THE RECALLED PART AND FIXING IT. ALL I AM EVER TOLD IS THEY DON'T KNOW WHEN THE PARTS WILL COME IN AND TO CALL JEEP CORPORATE AND ASK THEM QUESTIONS I HAVE. OVER 6 MONTHS AGO NOW JEEP GAVE ME A NOTICE OF CONCERN ABOUT THIS RECALL OF THE AIR BAGS POSSIBLY DEPLOYING, I HAVE HAD ISSUES WITH MY AIR BAG SENSORS AND FEEL IT IS VERY RISKY TO CONTINUE DRIVING MY JEEP. I SPOKE WITH JEEP CORPORATE IN MARCH AND SHE SAID TO EXPECT THE PARTS TO BE RELEASED BY LATE APRIL. WELL THAT HAS NOT HAPPENED. WHAT IS THE REQUIRED TIME FRAME FOR AN AUTO MAKER TO NOTIFY OWNERS OF A RECALL AND THEN FIX IT? I FEEL THIS TIME FRAME ---- 6 MONTHS --- IS VERY UNREASONABLE. *TR

I RECEIVED A RECALL FOR THE AIRBAGS ON MY VEHICLE, TALKING ABOUT THE AIRBAG DUMMY LIGHT COMING ON AND HOW THE AIRBAG CAN INADVERTENTLY DEPLOY WHILE DRIVING BACK IN NOV OR DEC OF LAST YEAR. THE PARTS TO FIX IT HAVE NOT BEEN MADE!!!! NOW THEY ARE ISSUING ANOTHER RECALL FOR MY TYPE OF CAR AND THEY STILL DO NOT HAVE THE PARTS TO FIX THE FIRST RECALL! VERY FRUSTRATED THAT I AM DRIVING AROUND A DEATH TRAP THAT I PAID ON FOR YEARS, AND NO EFFORT HAS BEEN MADE ON CHRYSLERS BEHALF TO FIX THE PROBLEM!!! *TR

I WAS DRIVING ON THE INTERSTATE AT 55 MPH IN THE RIGHT LANE. I ACCELERATED TO PASS THE VEHICLE IN FRONT OF ME WHO WAS DRIVING APPROXIMATELY 40 MPH. WHEN I ACCELERATED, THERE WAS AN EXTREMELY LOUD BAND THAT CAME FROM MY CAR. I MOVED INTO THE RIGHT LANE AND PULLED OVER, OFF THE ROAD AND STOPPED THE CAR. THE LOUD BANG FRIGHTENED AND STARTLED ME FOR A MOMENT AND I COULD HAVE LOST CONTROL OF THE VEHICLE AND CRASHED. UP UNTIL THEN, I HAD NO PROBLEMS. WHEN I DROVE THE CAR HOME, I DROVE SLOWLY AND CAREFULLY. THE CAR KEPT STOPPING, AS IF SOMEONE TURNED THE ENGINE OFF. I TOOK IT TO THE JEEP DEALER AND WAS TOLD I NEEDED TO REPLACE THE SOLENOID PACK AND FLUID, HAD A BROKEN CLUTCH, AND INTERNAL DAMAGE (TRANSMISSION). AFTER THAT INCIDENT, OTHER ISSUES STARTED SUCH AS NO HYDRAULIC UNDER FRONT HOOD (HAVE TO HOLD HOOD UP WITH ONE HAND WHILE USING OTHER). THE FIRST TIME IT HAPPENED, THE HOOD FELL DOWN ON MY HEAD. THE BACK HYDRAULICS TO KEEP THE HATCHBACK OPEN SOMETIMES WORK OR NOT AND MY WINDSHIELD WIPER MOTOR IS BROKEN. MIND YOU THIS ALL STARTED WITH LOW MILEAGE BETWEEN 72,880 - 74,000. NOW I AM CONCERNED ABOUT THE LATEST RECALL FOR FUEL TANK EXPLOSION IF HIT IN REAR AND THE OTHER RECALL ABOUT THE AIR BAGS. *TR

IN JANUARY 2013 I RECEIVED AN INTERIM SAFETY RECALL M35/NHTSA 12V-527 FOR MY 2002 JEEP LIBERTY. THE RECALL DEALS WITH THE ORC, OCCUPANT RESTRAINT CONTROL MODULE WHICH IF STRESSED WILL CAUSE THE AIRBAG TO INADVERTENTLY DEPLOY. CONTINUAL CONTACT WITH MY DEALERSHIP ADVISES THAT THE REPLACEMENT PART IS NOT AVAILABLE, AND NO DIRECTION FROM CHRYSLER GIVES AN ANTICIPATED DATE WHEN THE PART WILL BE SECURED. THE AIR BAG INDICATOR LIGHT INTERMITTENTLY DOES COME ON IN MY VEHICLE WHILE THE CAR IS IN DRIVE. I HAVE ONLY ONE CAR. I AM EMPLOYED. I BELIEVE THIS DELAY IS UNCONSCIONABLE AND JEOPARDIZES NOT ONLY MY LIFE BUT OTHERS WHO MIGHT BE INJURED SHOULD THIS CAUSE AN ACCIDENT. THE STORY THAT CHRYSLER IS 'WORKING' WITH THE MANUFACTURER DOESN'T FLY ANYMORE. MORE THAN SIX MONTHS TIME SHOULD BE ENOUGH TO BEGIN TO SUPPLY THE REPLACEMENT PART. *TR

BOTH DRIVER AND PASSENGER FRONT SEAT BELT LOCKING MECHANISM FAILED WITHIN TWO WEEKS OF EACH OTHER. THEY WOULD NOT LATCH BECAUSE THE RELEASE BUTTON STAYED IN THE RELEASE POSITION. THE ONLY WAY TO MAKE IT WORK WAS TO MANUALLY PULL THE BUTTON UP TO THE PRE-LOCK POSITION AND INSERT THE BELT LOCKING CLIP. I RECENTLY ORDERED TWO REPLACEMENT UNITS AT A COST OF $185.00. I LOOKED FOR USED ONES BUT SINCE JUST ABOUT EVERY JEEP IN THE SALVAGE YARDS ACROSS AMERICA WERE OUT BASED ON NEED. I HOPE THESE NEW ONES LAST. *TR

THERE ARE CURRENTLY 3 RECALLS ON MY LIBERTY. I HAVE MADE MULTIPLE ATTEMPTS TO GET SERVICE FOR THESE RECALLS FROM BCP JEEP DEALER IN SMYRNA, DELAWARE TO NO AVAIL. I AM TOLD OVER AND OVER THAT THE PARTS ARE ON BACK ORDER AND WE'LL CONTACT YOU WHEN THEY ARE AVAILABLE. I HAVE A RECALL ON MY AIR BAGS-THEY MAY DEPLOY DRIVING DOWN THE ROAD. MY AIR BAG LIGHT HAS BEEN BLINKING FOR YEARS, WHICH IS A SYMPTOM OF THIS RECALL. I ALSO HAVE A PART ON MY SUSPENSION THAT MAY BREAK DUE TO RUST. THAT RECALL IS 11 YEARS OLD AND STILL NOT FIXED. NOW I HAVE A RECALL ON THE FUEL TANK, WHICH MAY BURST INTO A BALL OF FLAMES IN A FENDER BENDER. I AM CURRENTLY DRIVING A DEATH TRAP AND CANNOT JUST GO TRADE THIS VEHICLE IN. I WANT JEEP TO TAKE RESPONSIBILITY FOR THESE RECALLS AND FIX THEM. I AM SICK AND TIRED OF THEM GIVING ME THE RUN AROUND. I CANNOT GIVE YOU EXACT DATES OF WHEN I CONTACTED BCP. I HAVE CALLED THEM MANY TIMES OVER THE YEARS. I ALSO TRIED TO CONTACT THE JEEP DEALER IN DOVER, DELAWARE AND SPOKE TO A VERY RUDE INDIVIDUAL WHO WAS NO HELP TO ME. *TR