2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP LIBERTY- ROCKLEDGE, FL
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER AND THE DEALER WERE MADE AWARE OF THE RECALL NOTICE AND STATED THAT THE PART NEEDED TO CORRECT THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- PHILADELPHIA, PA
THERE IS AN OPEN RECALL REGARDING THE AIRBAGS INADVERTENTLY DEPLOYING AND SINCE I PURCHASED MY VEHICLE I HAVE BEEN IN CONTACT WITH CHRYSLER JEEP NUMEROUS TIMES TRYING TO FIX THE ISSUE WITH THE RECALL AND THEY HAVEN'T BEEN ABLE TO GIVE ANY DATES AS TO WHEN THE PARTS WOULD BE AVAILABLE FOR THE ISSUE TO BE FIXED. THERE WAS A RECALL OPEN ABOUT THE AIRBAGS SINCE NOVEMBER 2012. ON THE COMPANY'S WEBSITE THEY MENTIONED THE PARTS WOULD BE AVAILABLE IN APRIL 2013, IT IS NOW ALMOST JULY AND MY SAFETY ALONG WITH MY FAMILY IS A RISK. THIS IS UNACCEPTABLE. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- WARREN, MI
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED WHILE APPROXIMATELY 40 MPH, THE HORN INDEPENDENTLY SOUNDED WITH THE ILLUMINATION OF THE ENTIRE INSTRUMENT PANEL. IN ADDITION, WHEN THE VEHICLE WAS IN OPERATION THE HEADLIGHTS WOULD REMAIN ILLUMINATED CONTINUOUSLY EVEN THOUGH THE CONTROL MECHANISM WAS DEACTIVATED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS), HOWEVER THE PART REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY INFORMED THAT THE DEFECTS WERE RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 153,000. UPDATED 07/30/13*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- ANACORTES, WA
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN ID 12V527000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL REPAIR WAS NOT MADE BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THEY WERE UNABLE TO PROVIDE AN ESTIMATED TIME THAT THE PARTS WOULD BE AVAILABLE. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 160,000. UPDATED 06/28/13 *BF THE CONSUMER STATED THE DEALER AND MANUFACTURER ADVISED THERE WAS AN ISSUE PREVENTING THE PROCURING OF PARTS NECESSARY TO REPAIR THE VEHICLE. UPDATED 07/02/2013 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- HENNIKER , NH
WHILE DRIVING VEHICLE, ENGINE STARTED TO DRIVE ROUGH. AFTER DRIVING FOR 5 MINUTES CHECK ENGINE LIGHT CAME. TOOK VEHICLE TO MECHANIC AND WAS TOLD CYLINDER HAD ZERO COMPRESSION. WAS TOLD WOULD BE CHEAPER TO GET REMANUFACTURED ENGINE. *TR
Source: NHTSA WEB SITE -
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2002 JEEP LIBERTY- BATON ROUGE, LA
I OWN A 2002 JEEP LIBERTY AND HAD NEVER HEARD OF A RECALL ON THE ENGINE! I DID GET A NOTICE FOR THE AIR BAG ISSUES MONTHS AGO AND HAVE CONTACTED THE LOCAL DEALER WHO MAINTAINS THAT THE PARTS AREN'T AVAILABLE. DIDN'T SOME OTHER AUTOS HAVE THE SAME PROBLEM? HAVE THEY BEEN FIXED? I DON'T WANT TO HAVE A WRECK AND THE AIR BAGS NOT DEPLOY AND THEN I BECOME A CRISPY CRITTER. NOR DO I WANT THE AIR BAGS TO DEPLOY WHEN I'M DRIVING DOWN THE INTERSTATE DOING BETWEEN 60 - 70 MILES PER HOUR. AGAIN, POSSIBLE CRASH WITH BURNING TO DEATH. SOMEONE SOMEWHERE NEEDS TO GET CHRYSLER TO WORK. DO THEY NEED A FINANCIAL HANDOUT? GUESS I'M GONNA HAVE TO TRADE THIS CLUNKER IN AND GET SOMETHING OTHER THAN A JEEP. TOO BAD CAUSE I LOVE MY JEEP. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- SHERWOOD, AR
SALVAGED ENGINE WITH REPORTED ON 36K MILES ON IT WAS INSTALLED BY DEALER IN MAY 2011 AFTER FIRST ENGINE WAS LOST. PUT NEW TIRES, ALIGNMENT ON VEHICLE ON FRIDAY AFTERNOON, DROVE HOME, JEEP SIT PARKED UNTIL MONDAY MORNING. MONDAY MORNING STARTED AND ENGINE MADE TERRIBLE NOISES AND DIED JUST LIKE FIRST ENGINE DID. REFUSE TO SPEND ANY ADDITIONAL $$ ON LIBERTY 3.7 LITER ENGINES. OBVIOUSLY AN ISSUE. I OWN A 2006 WITH A 3.7, SO HOPEFULLY WILL NOT HAPPEN WITH IT. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- SHERWOOD, AR
ENGINE STOPPED WITH LOUD NOISES OBVIOUS SOMETHING BROKEN. TOWED TO DEALER. DEALER INDICATED ENGINE FAILURE DUE TO OIL SLUDGE ISSUE. DEALERSHIP INDICATED THAT THIS WAS A COMMON PROBLEM EVEN ON WELL MAINTAINED 2002 LIBERTY 3.7 ENGINES. NOT EVEN 73,000 MILES ON THE ENGINE. INTERNET IS FULL OF STORIES SIMILAR. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- WESTERVILLE , OH
I WRECKED MY CAR AND HIT A CEMENT WALL AT APPROX. 35 MPH HEAD ON AND NONE OF THE AIRBAGS DEPLOYED. THE RADIATOR WAS PUSHED BACK INTO THE ENGINE ALONG WITH THE TIRE BEING PUSHED OUT SIDEWAYS. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- GLADSTONE, MO
I OWN A 2002 JEEP LIBERTY LTD EDITION AND THERE ARE NUMEROUS REPORTS ON THE INTERNET THAT THERE ARE ISSUES WITH THE #2 CYLINDER VALVE COMING OFF WHICH IN TURN BEAT THE #2 PISTON. I DROVE MY JEEP HOME FROM WORK AND PARKED IN THE GARAGE. ABOUT AN HOUR LATER I STARTED THE JEEP TO LEAVE AND LOW AND BEHOLD THE #2 CYLINDER BLEW AND CREATED MAJOR DAMAGE TO THE PISTON. THERE HAVE ALSO BEEN REPORTS OF A SLUDGE ISSUE ON THE 3.7L ENGINES. I HAVE NEVER RECEIVED A RECALL NOTICE BUT AFTER SPEAKING WITH A MAN THAT WORKED FOR DODGE HE CONFIRMED THAT THEY DID A SILENT RECALL ON THESE ISSUES FOR THE 3.7L ENGINE. I SPOKE WITH CHRYSLER AND THEY LAUGHED AT MY ISSUE SAYING IT WAS CONSIDERED WEAR AND TEAR SINCE MY MILES ARE AT 138,000. I DON'T THINK THIS ISSUE IS VERY FUNNY AND IT COULD HAVE CAUSED ME TO CRASH IF I WOULD HAVE BEEN DRIVING WHEN THE CYLINDER BLEW. I HAVE RECENTLY HAD TO PAY OVER $3000 TO GET MY REPAIRS DONE AND CHRYSLER REFUSES TO HELP WITH THE ISSUE. HAD I OF KNOWN ABOUT THE ENGINE ISSUES AND ALL OF THE RECALLS ON MY VEHICLE I WOULD HAVE NEVER BOUGHT THE JEEP. I AM ONLY ASKING FOR CHRYSLER TO HELP WITH AT LEAST HALF OF THE REPAIR BILL IF NOT ALL OF IT. THIS IS A DEFECT AND IF THE ENGINE WAS CORRECT IT WOULD HAVE NEVER BLOWN. THIS ISSUE HAS CAUSED ME 6 WEEKS OF TRYING TO FIND A RIDE BACK AND FORTH TO WORK AS WELL AS TWO ABSENT DAYS AT WORK. THIS WAS A MANUFACTURERS DEFECT AND THEY SHOULD BE HELD RESPONSIBLE. I ALSO RECEIVED A RECALL NOTICE ON THE AIR BAG AND HAVE YET BEEN ABLE TO GET MY JEEP IN FOR THAT RECALL AS THE DEALERSHIP HAS STATED THAT THEY DO NOT HAVE THE PARTS YET. *TR
Source: NHTSA WEB SITE