2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP LIBERTY- ANACORTES, WA
I HAVE EXPERIENCED A WARNING LIGHT STAYING ON FOR THE AIR BAG SYSTEM. I TOOK THE CAR TO THE DEALER FOR THIS PROBLEM A COUPLE OF YEARS AGO AND SPENT BETWEEN $300-400 FOR A REPAIR. IN JANUARY THERE WAS A SAFETY RECALL BY JEEP FOR A PROBLEM WITH THE AIRBAG DEPLOYING UNEXPECTEDLY WHILE DRIVING. THIS IS A SERIOUS SAFETY CONCERN AND MY WIFE AND I FEAR DRIVING THE CAR. I CONTACTED THE DEALER TO SCHEDULE THE RECALL CORRECTIVE ACTION IMMEDIATELY AND WAS TOLD THE PART TO PERFORM THE REPAIR WAS NOT YET AVAILABLE. I CALLED AGAIN IN MARCH AND WAS TOLD I WOULD BE CONTACTED WHEN THE PART WAS AVAILABLE. I CALLED THIS WEEK, JUNE 6, AND WAS TOLD BY THE LOCAL JEEP DEALER THAT THEY HAD CALLED CHRYSLER THAT MORNING AND WERE TOLD IT WAS INDEFINITE WHEN THE PART WOULD BE AVAILABLE. MY WIFE AND I HAVE BEEN LIMITING OUR DRIVING FOR OVER SIX MONTHS WAITING FOR THIS RECALL CORRECTIVE ACTION. THAT IS UNACCEPTABLE. PEOPLE'S LIVES ARE BEING PUT AT RISK. PLEASE TAKE ACTION AGAINST JEEP/CHRYSLER TO REQUIRE THEM TO IMMEDIATELY PROVIDE CORRECTIVE ACTION. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- WICHITA, KS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), BUT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- ALVADA, OH
DRIVER SEAT BELT BUCKLE GETS STUCK CANNOT GET BELT OUT ALL OF THE TIME OR IT WILL JUST RELEASE WHILE DRIVING, VERY UNSAFE!!!!!!! *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- HAMILTON, NJ
TL* THE CONTACT OWNS 2002 JEEP LIBERTY. THE CONTACT STATED THE VEHICLE MADE A LOUD KNOCKING SOUND AND THEN IT STALLED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DETERMINED THERE WAS A MISFIRE COMING FROM THE PISTONS WHICH CAUSED THE FAILURE TO OCCUR. THE CONTACT WAS ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 139,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- SPRINGFIIELD, NJ
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 12V527 (AIR BAGS); HOWEVER, THE MANUFACTURER STATED THE PARTS WERE NOT AVAILABLE. THE CURRENT MILEAGE WAS 75,000. RVK *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 JEEP LIBERTY- BURNSVILLE , MN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE REMEDY PART WOULD BE AVAILABLE IN APPROXIMATELY TWO MONTHS. THE CONTACT HAD NOT EXPERIENCED FAILURE RELATED TO THE RECALL DEFECT. UPDATED 7/8/13 *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- POPULAR GROVE, IL
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 12V527000 (AIR BAG) THE CONTACT CALLED THE DEALER TO SCHEDULE AN APPOINTMENT. THE DEALER STATED THAT THEY DID NOT HAVE ANY PARTS AVAILABLE TO REMEDY THE VEHICLE. FOUR MONTHS LATER, THE MANUFACTURER STILL DID NOT HAVE THE PARTS AVAILABLE TO REMEDY THE RECALL DEFECT. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER ADVISED THAT THEY WERE WORKING ON PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 139,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- COLLEGEVILLE, PA
WE RECEIVED A RECALL NOTICE (NOTIFICATION CODE M35) SOME MONTHS BACK CONCERNING INADVERTENT DEPLOYMENT OF FRONT AIRBAGS. I CALLED THE DEALERSHIP TO GET IT REPAIRED AND THEY SAID THEY DIDN'T HAVE THE PARTS. I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AND THEY BASICALLY SAID THE PARTS WEREN'T AVAILABLE, SO HERE WE ARE MONTHS LATER WITH NO RESOLUTION. AND NOW I HEAR ABOUT THE GAS TANK AND CHRYSLER NOT RESPONDING TO REQUEST FOR RECALL. SO I AM STUCK WITH THIS CAR THAT HAS MULTIPLE PROBLEMS. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- CHARLESTON, SC
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER STATED THAT THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- WAUKESHA, WI
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND STATED THAT THE PART HAD NOT BEEN AVAILABLE FOR THE REPAIR FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE