2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP LIBERTY- VENTURA, CA
ON 10/1/16 I WAS PULLING INTO MY DRIVEWAY TO PARK MY 2002 JEEP LIBERTY WHEN THE VEHICLE SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED, CRASHING THROUGH MY GARAGE DOOR. WITH BOTH FEET ON THE BRAKE PEDAL AND THE HAND BRAKE APPLIED THE JEEP WOULD NOT STOP. IT SMASHED INTO MY WIFE'S CAR PARKED IN THE GARAGE, SLAMMING IT INTO THE GARAGE REFRIGERATOR. WITH BRAKES STILL APPLIED I ATTEMPTED TO SHIFT TO NEUTRAL TO SHUT OFF ENGINE WHEN IT SLAMMED INTO REVERSE AND AT GREAT SPEED CAREENED OUT OF THE GARAGE AND DOWN THE STREET. AT NO TIME DID I FEEL I HAD CONTROL OF MY VEHICLE. IT FINALLY STOPPED WHEN IT HIT SHRUBBERY AND SMALL BOULDERS. WHEN I START MY JEEP WHEN ENGINE COLD,THE RPM'S ARE HIGH AS THOUGH I PUSHED DOEN ON ACCELERATOR. ON 6-13-15 WHILE AT A TRAFFIC LIGHT WAITING FOR THE GREEN LIGHT (FOOT ON BRAKE)THE JEEP SUDDENLY ACCELERATED AND SMASHED THE CAR IN FRONT OF US, CAUSING EXTENSIVE DAMAGE. THE INSURANCE CO HAS TOTALED MY WIFE'S CAR, WE HAVE A DAMAGED REFRIGERATOR, WE NEED A NEW GARAGE DOOR AND HAVE A JEEP LIBERTY THAT WE ARE NOW AFRAID TO DRIVE. I HAVE READ MANY, MANY IDENTICAL COMPLAINTS ON THIS SITE REGARDING 2002-2008 JEEP LIBERTY-I COULD HAVE WRITTEN THEIR STORIES-AND I HAVE LITTLE FAITH THAT I WILL EVER DRIVE MY JEEP AGAIN. HOW MANY COMPLAINTS AND INJURIES BEFORE CHRYSLER ADMITS THEY HAVE A PROBLEM? DIDN'T READ ABOUT ANY DEATHS SO I GUESS THERE'S YOUR ANSWER.
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- ROCKVILLE, MD
AFTER HAVING SERVICE DONE TO THE FUEL TANK UNDER A RECALL ON THIS VEHICLE, I NOW GET ERROR CODE 0544, LARGE EXHAUST GAS LEAK, . I HAD SERVICE DONE TO THE HOSES, AND TWO WERE FOUND DAMAGED NEAR THE TANK, , I REPLACED THE FUEL CAP, AND FINALLY REPLACED THE COMPUTER. BUT THE LIGHT CONTINUES TO COME ON. I HAVE NOT FOUND A SATISFACTORY ANSWER, BUT IT MUST BE RELATED TO WORK DONE BY THE JEEP DEALER. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- LYNCHBURG, VA
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT EXPERIENCED DIFFICULTY STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED, BUT THE ISSUE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- WOLFE, TX
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INTERNAL BRUISING TO THE CHEST AND A HEAD INJURY, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- SEARCY, AR
IN A HIGH SPEED, SERIOUS, HEAD ON COLLISION, NEITHER AIRBAG DEPLOYED ON 1/11/2017. MY VEHICLE WAS IN MOTION ON A HIGHWAY WITH A BEGINNING SPEED OF 55 MPH. I SAW THAT A CRASH WAS IMMINENT AND SLOWED DOWN SOME PRIOR TO IMPACT....UPDATED 02/07/17 *BF - (RECALL RELATED INCIDENT) TS *CN
Source: NHTSA WEB SITE -
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2002 JEEP LIBERTY- COLUMBIA, KY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 15 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE PASSENGER RECEIVED INJURIES TO THE KNEE AND FACE. MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS NOT FILED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- COLUMBUS, MS
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO COMPLETE OCCUPANT RESTRAINT CONTROL MODULE RECALL REPAIR DUE TO AGE/YEAR OF VEHICLE. *SMD
Source: CONSUMER LETTER -
2002 JEEP LIBERTY- MCHENRY, IL
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. UPDATED 02/15/2017*CT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- ALEXANDRIA, VA
THE ENGINE OF THIS VEHICLE DIED WITHOUT WARNING. IT'S COMPUTER NEVER PICKED IT UP, OR GAVE ME A WARNING THAT ANYTHING WAS GOING BAD. IT WAS NOT MAKING ANY BAD SOUNDS OR LOOSE SOUNDS OF ANYTHING. THE VEHICLE SIMPLY DIED IN ME WHEN I ACCELERATED GOING UP A HILL, IMAGINE THE HORROR THAT WAS HAVING VEHICLE ALSO ACCELERATING BEHIND ME. I'VE BEEN HEARING THE SAME COMPLAINTS FROM THOUSANDS OF JEEP LIBERTY USERS AND THIS IS DANGEROUS. I DON'T UNDERSTAND WHY THEY'RE REFUSING TO ADDRESS THIS ISSUE, THIS IS SOMETHING THAT'S LIFE-THREATENING AND COULD LEAD TO A FATAL CRASH. PLEASE, FOR HUNDREDS MORE OF THE SIMILAR COMPLAINT, PLEASE VISIT: HTTP://WWW.CARCOMPLAINTS.COM/JEEP/LIBERTY/2002/ENGINE/ENGINE_FAILURE-2.SHTML. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- NINE MILE FALLS, WA
A YEAR AGO WHILE HIGHWAY DRIVING FOR SEVERAL MILES, THE ENGINE WIRE HARNESS FROM STARTER TO BATTERY CAUGHT FIRE. THE HARNESS WAS DESTROYED. A REPLACEMENT FROM A SALVAGE YARD WENT ABOUT 100' AND IT ALSO CAUGHT FIRE DESTROYING ITSELF. ANOTHER HARNESS WAS INSTALLED AND A YEAR LATER THE SAME FIRE ON THE SAME HARNESS OCCURRED YESTERDAY. *TR
Source: NHTSA WEB SITE