2002 JEEP LIBERTY Complaints

View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP LIBERTY
    - LEICESTER, MA

    AIR BAG LIGHT KEEPS BLINKING OFF AND ON, AFRAID IT MAY DEPLOY WHILE DRIVING. AFTER 2 CALLS TO CHRYSLER SINCE JANUARY STILL NO PARTS TO CORRECT THIS ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - SOUTH DENNIS, MA

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A TEMPORARY REPAIR WAS PERFORMED. THE CONTACT WAS UNSURE OF THE EXACT REPAIRS. THE FAILURE RECURRED TEN DAYS AFTER THE REPAIR. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS). THE VIN WAS INCLUDED, HOWEVER THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 06/18/13*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - WARTRACE, TN

    CONTINUE WAITING FOR MONTHS FOR INFORMATION ON SAFETY RECALL M35/NHTSA 12V-527 CONCERNING AIR BAGS IN JEEP LIBERTY. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - OMAHA, NE

    NOTICE OF M35 RECALL RECEIVED VIA POST CARD ON 3/5/13 FROM OUR LOCAL DEALERSHIP. I HAVE CALLED THE DEALERSHIP THREE TIMES AND CHRYSLER COMPANY CUSTOMER SERVICE TWO TIMES TO SEE IF THE PART IS FINALLY IN TO FIX THE AIRBAG CIRCUIT SO IT WILL DEPLOY PROPERLY. NO ONE HAS AN EXPECTED DATE OF REPAIR. THE MOST RECENT CALLS WERE MADE TODAY SINCE OUR AIRBAG LIGHT IS NOW STARTING TO COME ON PERIODICALLY. I AM AFRAID TO DRIVE THE VEHICLE IN LIGHT OF THIS NEW DEVELOPMENT. HASN'T ENOUGH TIME PASSED FOR THE PART TO BE MANUFACTURED SINCE THE RECALL ACTUALLY CAME OUT IN JANUARY? HELP! *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - PALM HARBOR, FL

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE HAVING INSPECTION DONE ON HIS VEHICLE, HE WAS NOTIFIED THAT BOTH FRONT CONTROL ARMS WERE SEPARATING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 142,000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - OLD BRIDGE , NJ

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) JANUARY 2013. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT THE PART NEEDED FOR RECALL SERVICE WAS NOT AVAILABLE AND COULD NOT PROVIDE AN ESTIMATED EXPECTANCY TIME OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE RECALL SERVICE HAD EXCEEDED A REASONABLE TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - PICKERINGTON, OH

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V527000 ( AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED FRO THE RECALL SERVICE REMAINED UNAVAILABLE SINCE THE EXPECTED DATE OF SERVICE IN APRIL 2013. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE THE TIME FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - REPUBLIC, MO

    RECEIVED RECALL NOTICE M35/NHTSA 12V-527 IN JANUARY. CALLED CHRYSLER GROUP RECALL ASSISTANCE CENTER ON MAY 24 AND WAS TOLD THE PART WAS STILL NOT AVAILABLE. THEY STILL DON'T KNOW WHEN IT WILL BE. WHEN ASKED WHAT CHRYSLER SUGGESTS A PERSON SHOULD DO IF THIS IS THEIR PRIMARY MEANS OF TRANSPORTATION, AND IT IS CLEARLY UNSAFE TO DRIVE IF THE AIR BAG COULD DEPLOY UNEXPECTEDLY. I WAS TOLD THAT CHRYSLER HAS NO SUGGESTIONS, AND THAT THERE HAVE BEEN NO ACCIDENTS OR INJURIES CAUSED BY THE DEFECT COVERED IN THE RECALL. AFTER READING REPORTS ON THIS WEBSITE, IT WOULD APPEAR AS IF THAT IS NOT TRUE INFORMATION. AIRBAG LIGHT STAYS ON WHILE VEHICLE IS RUNNING. NO FAILURE AS OF THE FILING OF THIS COMPLAINT. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - PORT JEFF STATION, NY

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, SHE ATTEMPTED TO BRAKE TO AVOID A CRASH. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO THE FRONT PASSENGER'S SIDE OF ANOTHER VEHICLE. THE CONTACT'S AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAG) BUT HAD NOT BEEN SERVICED PER THE RECALL PRIOR TO THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 113,000. ...UPDATED 07-10-13 *BF

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - ROANOKE, VA

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) THE CONTACT CALLED A DEALER TO MAKE AN APPOINTMENT. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE TO REMEDY THE VEHICLE. FOUR MONTHS LATER, THE PARTS STILL WERE STILL NOT AVAILABLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/20/13*LJ THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OF THE FAILURE, BUT DUE TO THE CONDITION OF THE CAR, ONLY THE OBVIOUS WAS TESTED. TOYOTA DENIED THERE WAS A DEFECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE