2002 JEEP LIBERTY Complaints

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL CONTINUOUSLY UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND THE DEALER WAS CONTACTED, WHO ADVISED THAT THE PART NEEDED TO COMPLETE THE RECALL REPAIRS WAS NOT AVAILABLE. THE CONTACT RECENTLY SPOKE WITH THE MANUFACTURER AND WAS ADVISED THAT THE PART REMAINED UNAVAILABLE AND THEY WERE UNCERTAIN OF THE RELEASE DATE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000. ...UPDATED 07-10-13 *BF

TL* THE CONTACT OWNS 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 100,000.

SAFETY RECALL M35/NHTSA 12V-527 WE ARE THE OWNER OF A 2002 JEEP LIBERTY EFFECTED BY THE ABOVE RECALL. THOUGH THIS MAY NOT BE THE PROPER REPORTING MECHANISM, WE HAVE FOUND NO OTHER MORE APPROPRIATE TO REPORT THE FACT THAT CHRYSLER APPEARS NOT TO BE PROVIDING PARTS NECESSARY TO THIS SAFETY DEFECT IN A REASONABLE PERIOD OF TIME. WE HAVE BEEN IN CONTACT WITH THE DEALER AND NOW EVEN CHRYSLER. OUR DEALER TELLS US THAT THEY CANNOT ACT UNTIL CHRYSLER PROVIDES PARTS. THIS TO ME SEEMS MORALLY REPREHENSIBLE IF NOT CRIMINALLY. WHAT RECOURSE DO WE HAVE TO LEGALLY PURSUE CHRYSLER FOR THEIR NEGLIGENCE? *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS: INADVERTENT AIR BAG DEPLOYMENT) AND WAS UNABLE TO HAVE THE RECALL SERVICE PERFORMED BECAUSE THE PARTS NEEDED TO COMPLETE THE REPAIR HAD NOT BECOME AVAILABLE. THE CONTACT STATED THAT IT HAD BEEN FOUR MONTHS SINCE THE RECALL NOTIFICATION WAS RECEIVED AND THE PARTS WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE BUT WAS CONCERNED TO POSSIBLY EXPERIENCE THE FAILURE AS DESCRIBED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOT CONTACTED FOR AN ESTIMATED TIME OF ARRIVAL FOR THE NECESSARY PARTS. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 116,000 AND THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER STATED CHRYSLER WAS DOING LITTLE TO PROVIDE CUSTOMERS WITH RELIEF FROM THE POTENTIAL OF UN-INTENDED AIR BAG DEPLOYMENT IN VEHICLES DETERMINED TO HAVE AN ELECTRICAL OVER-STRESS CONDITION. AS OF TODAY, NO SERVICE, AS PROMISED, HAS BEEN PROVIDED AND APPARENTLY PARTS FOR REPAIR WERE STILL NOT AVAILABLE. WHEN THE CONSUMER CONTACTED CHRYSLER, THEY WERE UNABLE TO GIVE HIM AN ANTICIPATED PARTS SUPPLY DATE.

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM FAILURE IN VEHICLE AND SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED HE EXPERIENCED AN AIR BAG FAILURE IN THE SUMMER OF 2012, AND HAD IT REPAIRED BY HIS MECHANIC. THE CONSUMER SUBMITTED THE INVOICE TO CHRYSLER FOR REIMBURSEMENT. ON MARCH 12TH, HE RECEIVED A LETTER FROM A PERSON WITH NO LAST NAME, AND A NUMBER TO CALL. HE RECEIVED AN AUTOMATED MESSAGE, TO LEAVE HIS INFORMATION. ON MARCH 26, THE AUTOMATED MESSAGE HAD BEEN CHANGED TO SAY THERE WERE NO REPRESENTATIVES TO ANSWER CALLS, AND TO CALL BACK LATER. ON MARCH 28TH, THE CONSUMER WROTE ANOTHER LETTER, REQUESTING REIMBURSEMENT. AS OF TODAY, THERE HAS BEEN NO RESPONSE AND NO REIMBURSEMENT. UPDATED 06/20/13*LJ ALSO, THE O2 SENSOR WAS REPLACED. UPDATED 06/24/13

SUBMISSION FROM LCDO. RE SAFETY RECALL M35/NHTSA 12 V-527 AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE. *TGW THE CONSUMER RECEIVED A SAFETY RECALL NOTICE SEVERAL WEEKS AGO. HOWEVER, THE NOTICE STATED THE PARTS REQUIRED TO PROVIDE A PERMANENT REMEDY, WERE CURRENTLY NOT AVAILABLE. THE NOTICE STATED, THE CONSUMER WOULD BE CONTACTED BY MAIL, WITH A FOLLOW-UP NOTICE, WHEN THE PARTS ARRIVED. THE CONSUMER DECIDED TO CONTACT THE DEALER, AFTER NOT RECEIVING A FOLLOW-UP NOTICE, TO HAVE THE VEHICLE INSPECTED ANYWAY. THE SERVICE APPOINTMENT WAS SCHEDULED FOR MARCH 4, 2013. HOWEVER, ON MARCH 1, 2013, WHILE DRIVING, THE PASSENGER AIR BAG INADVERTENTLY DEPLOYED WITH A VERY LOUD NOISE, WHICH CAUSED HIM TO CRASH INTO ANOTHER VEHICLE. THE CONSUMER STATED THE DRIVER'S SIDE AIR BAG NEVER DEPLOYED. THE CONSUMER STATED NO ON CAME TO INSPECT THE VEHICLE, AND HE STILL HAD NOT RECEIVED THE FOLLOW-UP NOTICE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER: 12V527000 (AIR BAGS), WHICH ADVISED THAT A SECOND LETTER WOULD BE GENERATED TO ADVISE CONSUMERS OF WHEN THE NECESSARY PARTS WOULD BECOME AVAILABLE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE AVAILABILITY OF PARTS AND THE MANUFACTURER ADVISED THAT THEY WERE NOT SURE AS TO A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD RECEIVED THE RECALL NOTIFICATION TWO MONTHS PRIOR TO CONTACTING THE MANUFACTURER WITH THE INQUIRY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED OVER SEVERAL MONTHS. THE CONTACT STATED THAT THE RECALL SERVICE HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE VEHICLE WAS NOT SERVICED PER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CHRYSLER HAS ISSUED A NOTICE OF RECALL MAILED IN JAN 2013. CHRYSLER RECALL #: M35 NHTSA RECALL REFERENCE #: 12V527000 SO FAR NO PARTS HAVE BEEN AVAILABLE BY CHRYSLER, AND CALLERS TO THE CHRYSLER GROUP RECALL ASSISTANCE CENTER ARE NOT BEING PROVIDED WITH ANY ESTIMATED DATE FOR ANY PARTS AND REPAIRS. FOR A SAFETY RECALL, THIS IS UNACCEPTABLE. CHRYSLER SEEMS TO BE STALLING, OR NOT HAVE ANY INTENTION OF FULFILLING THEIR COMMITMENT. CHRYSLER SHOULD BE FORCED TO PROMPTLY COMPLY, AND COMMUNICATE COMPLETELY WITH THEIR OWNERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR