2002 JEEP LIBERTY Complaints

NOTICED SMALL RUST BUBBLES DEVELOPING UNDER PAINT AT AREA OF SEAMS ALONG RIGHT SIDE OF REAR WINDOW GLASS AND ALSO ON ROOF ON RIGHT SIDE JUST BELOW ROOF RACK RAIL AND REAR ROOF MOUNTED BRAKE LIGHT. BROUGHT TO DEALER AND SHOWED SERVICE MANAGER BUT SAID NOTHING COULD BE DONE AS I WAS PAST WARRANTY LIMIT FOR RUSTPROOF CORROSION. THIS WAS ABOUT 3-4 YEARS AGO. REQUESTED CONTACT BY DISTRICT MANAGER-WHO FINALLY CALLED AFTER MULTIPLE FOLLOW-UP CALLS BY ME, AND SAID MY CLAIM WAS DENIED. WROTE LETTER TO JEEP CUSTOMER RELATIONS CORPORATE BUT NEVER HEARD FROM THEM. RUST SITUATION HAS PROGRESSED AND NOW HAVE SUBSTANTIAL HOLE IN RIGHT REAR CORNER OF ROOF. RUST SPREADING. CAR HAS BEEN METICULOUSLY MAINTAINED AND CLEANED REGULARLY, WAXED AT LEAST 2X PER YEAR. REST OF VEHICLE IN TOP SHAPE. VERY DISAPPOINTED IN JEEP'S LACK OF HELP. *TR

OUR 2002 JEEP LIBERTY HAS HAD A PROBLEM WITH THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE FOR THE PAST 8 MONTHS. WE RECEIVED SAFETY RECALL M35/NHTSA 12V-527 FOR THIS PROBLEM FEB.2, 2013. THIS RECALL PROBLEM HAS NOT BEEN RESOLVED IN A REASONABLE AMOUNT OF TIME. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE OIL WARNING LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE OIL SENSOR WAS REPLACED AND THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. *TR

I JUST GOT OFF OF THE HIGHWAY AND WAS HEADING TO THE GAS STATION. MADE THE RIGHT TURN AND THE VEHICLE ON THE RIGHT SIDE JERKED TO THE GROUND AND HIT HARD. PUT IT IN PARK AND GOT OUT OF THE VEHICLE AND CHECKED THE TIRES TO SEE IF ONE WAS BLOWN. NOTICED FENDER ABOVE FRONT PASSENGER SIDE TIRE WAS OFF AND MY BALL JOINT ARM WAS ON THE GROUND. THE LOWER BALL JOINT CAME COMPLETELY OFF. IT WAS NOT RUSTED AND WAS WELL LUBRICATED. HAD TO PAY FOR A TOW TO HAUL IT TO MY PARENTS HOUSE. I NEED TO KNOW IF CHRYSLER IS GOING TO REPAIR MY VEHICLE. *TR

4 INCIDENTS IN 10 YEARS: $350.+ EACH TO REPAIR. REAR PASSENGER WINDOW FALLS INSIDE DOOR WHILE DRIVING, STARTLES DRIVER. LONG STANDING KNOWN PROBLEM JEEP REFUSES TO ADMIT/CORRECT. *TR

AIR BAG LIGHT COMES ON RANDOMLY. I AM AWARE OF AN INVESTIGATION THAT IS UNDERWAY CONCERNING RANDOM AIRBAG DEPLOYMENT AFTER A THE LIGHT ILLUMINATES. I FELT I NEEDED TO REPORT THIS. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE WINDOW FELL INTO THE DOOR PANEL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE PLASTIC LIFT PLATE ON THE WINDOW REGULATOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 179,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN ABNORMALLY LOUD NOISE WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS ADVISED THAT THE NUMBER TWO CYLINDER INTAKE VALVE SEAT SEPARATED AND FELL INTO THE PISTONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WAS APPROXIMATELY 123,000. *TR

WHILE ATTEMPTING TO PARK TO GET GAS, TURNED THE STEERING WHEEL AND HEARD A STRANGE NOISE. MY HUSBAND WAS OUTSIDE OF THE JEEP AND NOTICED THAT SOMETHING WAS HANGING FROMTHE RIGHT FRONT TIRE. HAD IT TOWED TO NEAREST AUTO SHOP AND WAS TOLD THAT THE UPPER CONTROL ARM AND LOWER BALL JOINTS HAD BROKEN. HAD IT REPAIRED. CALLED THE CHRYSLER RECALL CENTER AND WAS TOLD THAT THERE WAS A RECALL ON THE LOWER BALL JOINTS. WE WERE THEN INSTRUCTED TO GET THE ORIGINAL INVOICE AND RECEIPT TO PROVE THAT THE REPAIRS WERE DONE. WE WERE TOLD TO CALL BACK TO RECEIVE INSTRUCTIONS ON WHERE TO FAX THE PAPERS. CALLED BACK LATER THAT DAY TO GET A FAX NUMBER AND WAS TOLD THAT WE COULD NOT BE REIMBURSED BECAUSE WE DIDN'T TAKE IT TO A JEEP DEALERSHIP. WE WERE TOLD THAT WE HAD NOT CALLED AND TALKED TO ANYONE EARLIER AND THAT WE COULD NOT BE REIMBURSED. AFTER STAYING ON PHONE AND ON HOLD FOR ABOUT 30 MINUTES, THE REPRESENTATIVE GAVE MORE INSTRUCTION ON INFORMATION TO SEND TO THE CHRYSLER RECALL ASSISTANCE CENTER. I HAVE GATHER MY INFORMATION AND VOICED MY CONCERNS. I WAS TOLD TO MAIL MY INFORMATION AND THAT IT WOULD TAKE UP TO 60 DAYS FOR A DECISION TO BE MADE. WE ARE NOT TRYING TO GET OVER ON ANYONE. JUST IMAGINE IF I WAS ON THE INTERSTATE GOING 70 MPH WITH MY KIDS AND HUSBAND IN THE CAR AND THE JOINTS BROKE. THE CHRSYLER CORPORATION WILL BE DEALING WITH A LOT MORE THEN A $1000 REPAIR BILL. I FEEL THAT IF THERE ARE RECALLS ON THESE VEHICLE, EVERYONE SHOULD BE NOTIFIED AND IT BE CORRECTED BEFORE SOME ONE GETS HURT OR LOOSE A LIFE. *TR

AFTER FOLLOWING ALL VEHICLE MAINTENANCE RECOMMENDATIONS, ENGINE HAS FAILED @ 73000 MILES. MECHANIC STATES ENGINE SLUDGE. I WAS TOLD I WILL NEED TO PURCHASE A NEW ENGINE. HAVE ALL SERVICE RECORDS, ALL OIL CHANGES WERE DONE ON TIME AS SCHEDULED AND NOW I HAVE A CAR THAT DOES NOT RUN. *TR