2002 JEEP LIBERTY Complaints

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC, WHO DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL FOR THE ENGINE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE WAITING FOR THE ARRIVAL OF THE PARTS NEEDED TO COMPLETE THE REPAIR UNDER NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS), IN WHICH THE CONTACT'S VEHICLE WAS INCLUDED. THE FAILURE MILEAGE WAS 80,000.

DE REGRESO A CASA DEMI TRABAJO LA LLANTA DEL LADO DERECHO DE ENFRENTE SE PONCHO Y CHOQUE CON UN ARBOL. MI VEICULO FUE PERDIDA TOTAL. TENGO PROBLEMAS FISICOS QUE DESAFORTUNADAMENTE LA ASEGURANZA NO QUISO CUBRIR. ME GOLPEE LA CABESA MI MANDIBULA LA TENGO DANADA Y OTRAS PARTES DEMI CUERPO. YO CREO QUE ES CAUSA DEQUE LA BOLSA DE AIRE NO ESPLOTO POR ESO ME GOLPEE MUY FUERTE. QUIERO SABER CONQUIEN DIRIGIRME PARA PODER OBTENER ALGUN APOYO. GRASIAS. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE PARKING, BURNING FUMES EMITTED INTO THE VEHICLE AND SMOKE CAME FROM UNDERNEATH THE HOOD. THE CONTACT MENTIONED THAT THE CHECK ENGINE LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL PROBLEMS WHICH CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT WAS UNABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE PARTS HAD WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART WOULD POSSIBLY BECOME AVAILABLE WITHIN THREE MONTHS. THE CONTACT STATED THAT THE LAPSE BETWEEN RECEIVING THE RECALL NOTIFICATION AND THE TIME OF EXPECTANCY TO HAVE THE VEHICLE REPAIRED HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED FOR THE AIR BAGS WARNING LIGHT BEING ILLUMINATED. THE FAILURE AND CURRENT MILEAGE WAS 78,000. UPDATED 03/20/13*LJ

WHERE TO BEGIN? MY AIRBAG LIGHT HAS BEEN COMING ON FOR MONTHS WHILE DRIVING. I TOOK IT TO A CHRYSLER DEALERSHIP 6 MONTHS AGO & WAS CHARGED $100 FOR THEM TO TELL ME THEY DIDN'T KNOW WHAT WAS WRONG. ABOUT A MONTH AGO, WHILE DRIVING ON THE HIGHWAY, MY HEADLIGHTS WENT OUT, CAME BACK ON, WENT OUT AGAIN, AND FINALLY I HIT MY HIGH BEAMS AND THEY STAYED ON. MY ENGINE USES ABOUT 2 QUARTS OF OIL PER WEEK. I HAVE PARKED ON CLEAN SURFACES & THERE IS NO OIL LEAKING, BUT IT IS GOING SOMEWHERE. I CAN HEAR A TICKING NOISE COMING FROM THE ENGINE AREA. I CALLED CHRYSLER'S TOLL-FREE NUMBER TODAY AFTER THE HEADLIGHTS WENT OUT AGAIN, AND WAS INFORMED THAT MY JEEP IS UNDER RECALL FOR THE AIR BAG MODULE, AND MAYBE THAT IS WHAT IS CAUSING THE LIGHTS TO GO OUT. THIS MAKES NO SENSE TO ME THAT ONE WOULD HAVE ANYTHING TO DO WITH THE OTHER. I TOLD THEM THAT I HAVE SEEN OTHER COMPLAINTS ABOUT THE HEADLIGHTS, BUT THEY STATED THAT THEY'VE HAD NO COMPLAINTS. I HAVE ALSO REPLACED FRONT TIRES THREE TIMES IN THE PAST YEAR FOR WEAR ON THE OUTSIDE EDGE. I'VE HAD THE JEEP ALIGNED, TIRES ROTATED AS THEY SHOULD BE, AND THEY JUST KEEP BALDING ON THE OUTER EDGE. THE SERVICE TECH SAID THAT JEEPS EAT THROUGH TIRES BECAUSE OF THE WHEEL BASE? THIS CAR HAS ALL BUT EATEN UP MOST OF MY INCOME. IT IS CONSTANTLY HAVING ISSUES, AND I GET NOWHERE WITH CHRYSLER. *TR

EMAIL FROM CONGRESSMAN LATTA'S OFFICE RE CONSTITUENT COMPLAINTS ABOUT HER CHRYSLER 2002 JEEP LIBERTY (119000 MILEAGE) WITH A KNOCKING ENGINE DUE TO MANUFACTURERS PROBLEM. *SMD THE CONSUMER STATED SHE WAS DILIGENT ABOUT CHECKING THE OIL. HOWEVER, ONE DAY WHEN SHE CHECKED THE OIL, DUE TO AN ENGINE KNOCK, SHE DISCOVERED THE OIL WAS THREE QUARTS LOW AND A WARNING SIGNAL NEVER ALERTED HER. WHEN THE VEHICLE WAS TAKEN TO A REPAIR SHOP, SHE WAS INFORMED A NEW ENGINE WAS NEEDED AT A COST OF $4,500. THE CONSUMER WAS INFORMED, THERE WAS A KNOWN OIL DELIVERY ISSUE WITH THE 2002-2003 3.7 LITER ENGINES.

I BEGAN HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM IN AUGUST. HEADLIGHTS FLICKER ON AND OFF AT WILL, AS WELL AS INTERIOR LIGHTS. PASSENGER SIDE HEADLAMP WON'T COME ON AT ALL NOW AND INTERIOR LIGHTS CONTINUE TO FLICKER. WHILE PULLING INTO MY DRIVEWAY, PASSENGER SIDE FRONT TIRE COMPLETELY SEPARATED FROM THE VEHICLE, LEAVING ME SPEECHLESS. WE HAVE BEEN THE ONLY OWNERS OF THIS VEHICLE AND WEREN'T NOTIFIED OF ANY RECALLS. HOPING WE CAN GET THIS REPAIRED SOON...... *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE DOOR LOCKS FAILED TO DISENGAGE AND HE WAS UNABLE TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE WINDOW MOTOR HAD FAILED AND CAUSED THE LOCK TO FAIL. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 135,000. UPDATED 2/21/13 WE PURCHASED THE 2002 JEEP LIBERTY BRAND NEW AS A SPECIAL ORDER IN OCTOBER 2001 AS A 2002 MODEL YEAR. THE RIGHT REAR PASSENGER DOOR POWER WINDOW MOTOR ASSEMBLY FAILED. THIS INHIBITED THE DOOR FROM BEING OPENED FROM WITHER THE INSIDE OR OUTSIDE. AT THE TIME, WE DID NOT HAVE A CHILD, NOW WE DO, WHEN CARRYING PASSENGERS, THEY HAD TO ENTER AND EXIT THROUGH THE DRIVERS REAR DOOR. HAD THERE BEEN ACCIDENT WHICH BLOCKED THE DRIVERS SIDE, THE REAR PASSENGERS WOULD BE TRAPPED. I HAD THE DOOR FIXED AT THE DEALER IN APRIL 2011. SINCE THAT TIME, WE HAD OUR FIRST CHILD AND AS LAW REQUIRES HE IS IN THE BACK SEAT. AGAIN, THE MOTOR ASSEMBLY FAILED AND THE DOOR CAN NOT BE OPENED FROM THE INSIDE. THIS IS A SAFETY ISSUE AND I FEEL A DESIGN FLAW. I HAVE CONTACTED CHRYSLER MOTOR CORP AND THEY DO NOT CARE. THE DEALER WASHED THEIR HANDS OF ANY CULPABILITY IN THE MATTER AS WELL. I KNOW I CAN NOT BE THE ONLY ONE WHO HAS EXPERIENCED THIS ISSUED WITH THE DOOR FAILING TO OPEN WHEN THE WINDOW MOTOR BREAKS. UPDATED 02/25/13

MY FRIEND AND I WERE DRIVING TO THE MOVIE THEATER IN HER 2002 JEEP LIBERTY, WHEN WE WERE STOPPED AT A STOP LIGHT. HER CAR MADE A BEEPING NOISE, WHICH WAS VERY UNUSUAL BECAUSE IT HAS NEVER EVER DONE THAT IN THE 5 YEARS SHE HAS DRIVEN IT, AND THEN THE WORD "AIR BAG" POPPED UP ON HER CAR'S DASHBOARD. WE BOTH LOOKED AT EACH OTHER WITH VERY CONFUSED EXPRESSIONS AND THEN WITHOUT ANY WARNING THE DRIVER SIDE FRONT AIRBAG EXPLODED IN BOTH OUR FACES. WE WERE EXTREMELY LUCKY THAT WE WERE STOPPED AT A STOP LIGHT AND NEITHER OF OUR FACES WERE CLOSE ENOUGH TO THE STEERING WHEEL TO GET SERIOUSLY INJURED, BUT THIS WAS EXTREMELY ALARMING AND SHOCKING FOR BOTH OF US. MY FRIEND, THE DRIVER, HAS RED MARKS FROM IMPACT ON HER LEFT THIGH AND UPPER CHEST. I AM COMPLETELY OUTRAGED BY THIS! I HAVE DONE MY RESEARCH IN THIS PARTICULAR DEFECT HAPPENING IN OTHER 2001-2004 JEEP LIBERTY VEHICLES, AND APPARENTLY THIS SAME EXACT PROBLEM HAS THE POSSIBILITY OF AFFECTING AS MANY AS 386,873 PEOPLE. SO THE REAL QUESTION IS: WHY HAVE THEY NOT BEEN RECALLED?!?!?!?!? WHAT IF MY FRIEND AND I HAD BEEN DRIVING AT 70+ MPH ON THE HIGHWAY?!?!? WHAT IF WE HAD BEEN ON A CROWDED, BUSY STREET WHEN THIS HAPPENED?!?! PEOPLE COULD HAVE BEEN SERIOUSLY INJURED - OR EVEN WORSE, THEY COULD HAVE BEEN KILLED!! THIS IS NOT OKAY FOR A CAR TO DO THIS!!!! *TR