2002 JEEP LIBERTY Complaints

View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP LIBERTY
    - LOWELL, IN

    I HAVE HAD MY JEEP LIBERTY FOR ABOUT 5 YEARS NO MAJOR PROBLEMS WITH IT UNTIL THIS PAST AUGUST. I'VE CHANGED THE OIL IN IT EVERY 3,000 MILES, AND MAINTAINED MY JEEP VERY, VERY WELL. ONE DAY I STARTED THE CAR, WAS DRIVING AWAY FROM MY HOUSE AND I HEARD A LOUD "KNOCKING" SOUND FROM THE ENGINE. THE ENGINE LIGHT CAME ON, AND WHEN I CHECKED THE CODE IT READ AS THE KNOCK SENSOR. I TOOK IT TO THE MECHANIC TO DETERMINE THE CAUSE. THEY TOLD ME THAT THE ENGINE WAS DONE, THAT I NEEDED TO REPLACE IT WITH A NEW ENGINE TO FIX THE PROBLEM, AND THAT HE HAD SEEN THIS PROBLEM WITH LIBERTY'S SEVERAL TIMES BEFORE! I'VE CHECKED NUMEROUS HELP WEBSITES AND JEEP FORUMS AND IT CONFIRMED THAT I WAS NOT THE ONLY LIBERTY OWNER WITH THIS PROBLEM, BUT YET CHRYSLER HASN'T DONE ANYTHING ABOUT IT! BUYING A NEW ENGINE FOR A CAR IS NOT CHEAP, AND IT ISN'T SOMETHING THAT I SHOULD PAY OUT OF POCKET WHEN THERE ARE HUNDREDS OF OTHER REPORTS OF BAD LIBERTY ENGINES. THIS NEEDS TO BE RESEARCHED AND TAKEN CARE OF PROMPTLY! *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - CATAWBA, SC

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE AIR BAG WARNING LAMP ILLUMINATED. WITHIN SECONDS, THE AIR BAG INADVERTENTLY DEPLOYED. THE CONTACT WAS KNOCKED UNCONSCIOUS WITH HIS FOOT REMAINING ON THE ACCELERATOR PEDAL. AS A RESULT, THE VEHICLE CONTINUED TO TRAVEL AT A SPEED OF 60 MPH, CAUSING HIM TO CRASH INTO A TREE. THE CONTACT WAS THROWN FROM THE WINDSHIELD AND SUSTAINED MULTIPLE LACERATIONS AND BRUISING. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE). THE VEHICLE WAS UNDER INVESTIGATION BY THE MANUFACTURER. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 160,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - EAST HAVEN, CT

    DRIVERS SEAT BELT LATCH STICKS IN OPEN POSITION (DOES NOT POP UP WHEN SEAT BELT IS UNLATCHED). I HAVE SEEN NUMEROUS COMPLAINTS ALL OVER INTERNET. PERHAPS NO ONE HAS REPORTED THIS DANGEROUS SAFETY DEFECT TO YOU. LATCH CAN BE POPPED UP BY INSERTING KEY OR SCREWDRIVER IN AND POPPING UP. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - MECHANICSVILLE, VA

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER: 12V527000 (AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE), THE CONTACT CALLED THE DEALER TO SCHEDULE AN APPOINTMENT FOR RECALL REPAIRS. THE DEALER INFORMED THE CONTACT THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE AVAILABILITY OF THE PARTS AND WAS ADVISED THAT THE PARTS POSSIBLY WOULD NOT BECOME AVAILABLE UNTIL MARCH 2013. THE CONTACT STATED THE AIR BAG LIGHT WAS ILLUMINATED FOR TWO MONTHS PRIOR TO RECEIVING THE RECALL NOTIFICATION. THE FAILURE MILEAGE WAS 67,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - KEY BISCAYNE, FL

    MY 2002 JEEP LIBERTY WAS BOUGHT BRAND NEW FROM THE DEALER. ABOUT TWO MONTHS AGO I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN THE DASHBOARD TURNED OFF AND THEN TURNED BACK ON, THEN MY CAR STARTED SHAKING LIKE IT WAS ABOUT TO STALL, AND THE ENGINE LIGHT STARTED TO BLINK. I GOT SCARED BECAUSE I DIDN'T WANT MY ENGINE TO STALL AND BREAK DOWN IN THE MIDDLE OF THE HIGHWAY SINCE IT CAN BE VERY DANGEROUS, SO I GOT OFF THE HIGHWAY AND PARKED IT IN A LOT OVER NIGHT SO THAT I COULD TAKE IT STRAIGHT TO THE DEALER THE NEXT DAY. I TOOK IT TO THE DEALER VERY CAREFULLY, MY CAR STARTED OVER HEATING WHEN IT WAS SITTING IN PLACE/ TRAFFIC FOR MORE THAN ONE MINUTE, AND THEN IT WOULD COOL BACK DOWN WHEN IT WAS MOVING. FINALLY AT THE DEALER THEY CHANGED THE WATER PUMP, THERMOSTAT, AND ONE OF THE COILS. THE DEALERSHIP SAID THE PROBLEM WAS FIXED AND SENT ME OFF. WITHIN THAT WEEK MY CAR STARTED ACTING UP AGAIN, THE ENGINE LIGHT BEGAN TO FLASH AGAIN AND I NOTICED MY CAR WAS STILL BEING JUMPY. I TOOK IT BACK AND IT TURNS OUT IT HAD BLOWN HEAD GASKETS, NOT ONLY THAT BUT THE HEADS WERE NOT EVEN REPAIRABLE. I NEED A COMPLETE NEW ENGINE. I LOOKED ONLINE AND HAVE FOUND THAT IT IS VERY COMMON FOR JEEP LIBERTY'S TO HAVE A MAJOR ENGINE PROBLEM. THERE IS OBVIOUSLY SOMETHING WRONG WITH THE WAY JEEP BUILDS THEIR ENGINES. THERE NEEDS TO BE A RECALL, IT IS A DEFECT IN THE LIBERTY'S. THERE HAVE BEEN MULTIPLE COMPLAINTS OF JEEP ENGINES BREAKING DOWN WITH NO SIGNS. ALSO AS A SIDE NOTE, THE SEAT BELT ON THE DRIVERS SIDE DOESN'T REALLY CLICK AND SOMETIMES UN BUCKLES ON ITS OWN. THERE IS ALSO AN ELECTRICAL PROBLEM, THE INSIDE LIGHTS TURN OFF AND ON ALL THE TIME BY THEMSELVES. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - CAMBRIDGE SPRINGS , PA

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 45 MPH, THE DRIVER SWERVED TO AVOID CRASHING INTO A DOG AND LOST CONTROL OF THE VEHICLE. THE DRIVER THEN CRASHED INTO A TREE. BOTH THE DRIVER AND PASSENGER FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE BACK, ANKLE AND RIB CAGE. THE VEHICLE WAS DESTROYED. AFTER THE CRASH, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS: FRONTAL: SENSOR CONTROL MODULE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000. UPDATED 3/20/13 *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - SEWICKLEY , PA

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND WAS UNABLE TO HAVE THE RECALL REPAIRS PERFORMED. THE CONTACT STATED THAT THE REMEDY REPAIRS HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE RECALL REMEDY COULD POSSIBLY HAVE BEEN AVAILABLE BY MARCH 2013. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - SHELTON, CT

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE DRIVER WAS PARKING, THE FRONT PASSENGER TIRE SEPARATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WAS INSPECTED BY A PRIVATE MECHANIC. THE TECHNICIAN STATED THAT THE FRONT PASSENGER UPPER BALL JOINT FRACTURED DUE TO CORROSION AND CAUSED THE TIRE TO SEPARATE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 180,000. UPDATED 04/02/2013 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - CISCO, TX

    SPEEDOMETER, CRUISE CONTROL, BRAKE WARNING LAMP AND ABS LIGHT ON, MILEAGE COUNTER NOT WORKING, CHECK ENGINE LIGHT ON AS WELL, CAR DIES OR STALL WHEN SLOWING DOWN EVEN ON HWY OR WHEN TURNING. WE HAVE REPLACED ALMOST EVERYTHING WE CAN THINK OF. LOOK ONLINE AND HUNDRED IF NOT THOUSANDS OF OWNERS HAVE EXACT SAME PROBLEMS AND NO SOLUTION TO PROBLEM. HOW ARE YOU SUPPOSED TO HAVE VEHICLE INSPECTED IF THE EMERGENCY BRAKE LIGHTS WONT GO OFF? WE HAVE REPLACED FRONT AND BACK BRAKES, MASTER CYLINDER, WHEEL CYLINDERS, SPEED SENSORS FRONT DRIVER AND PASSENGER AND REAR ONE. FUEL PUMP FUEL FILTER HAVE NOW BEEN REPLACED. WE HAVE REPLACED MORE BUT I KNOW WE HAVE SPENT WELL OVER 2 GRAND AND NOTHING PLEASE HELP WE ARE NOT THE ONLY ONES HAVING THIS ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - ARLINGTON, TX

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000. UPDATED 03/12/13*LJ UPDATED 03/13/13

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE