2002 JEEP LIBERTY Complaints

JUST PURCHASED VEHICLE, TOLD BY LOCAL DEALER IN EARLY JULY THAT THERE WAS A RECALL ON LOWER BALL JOINTS, WITH A NATIONAL BACK ORDER ON PARTS, AFTER COMPLETING REPAIR 9/24, THEY STATED IT NEEDS NEW STEERING KNUCKLES AT $1094.00. ON TUESDAY 9/25 SAID IT WAS READY TO PICK UP, I ASKED IF THEY SOLVED THE "AIR BAG" LIGHT BEING ON, THEY SAID IT WOULD BE A FEW MORE DAYS. THEY CALLED THIS MORNING (9/28) AND SAID THEY CAN NOT GIVE ME THE VEHICLE BACK BECAUSE THE BALL JOINTS ARE NOW FALLING OUT. I ASKED "SINCE I DROVE IT IN, WHY AFTER YOU RECALL REPAIR IS IT NOT DRIVE ABLE? THEY SAID SAFETY REASONS. SO NOW I HAVE A JEEP BEING HELD HOSTAGE, WITH STILL NO ANSWER FOR THE "AIR BAG" LIGHT TO BE ON. SOMETHING IS WRONG WITH THESE MODELS. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY RENEGADE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE AIR BAGS DEPLOY WITHOUT ANY WARNINGS. THE CONTACT MENTIONED THAT THERE WAS NO ACCIDENTS AND THE VEHICLE DID NOT IMPACT ANY OTHER OBJECT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD SEND OUT AN INVESTIGATOR TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 150,000.

WHILE DRIVING MY 2002 JEEP LIBERTY, THE HIGH BEAM LIGHTS CLICK ON AND OFF AUTOMATICALLY FOR A FEW SECONDS. THIS HAS HAPPENED A FEW TIMES ON DIFFERENT DATES. NOW RECENTLY I WAS GOING AROUND A CORNER AND MY INTERIOR LIGHTS CAME ON, THEN SHUT OFF. ALSO (MAY BE UNRELATED) WHEN I TURN THE VOLUME UP OR DOWN ON THE RADIO THE POWER TO THE RADIO/CD UNIT SHUTS OFF THEN COMES BACK ON. *TR

THE AIR BAG WARNING LIGHT COMES ON AND OFF AT RANDOM TIMES WHILE DRIVING, IT STARTED ABOUT THREE WEEKS AGO. THIS JUST HAPPENS AT RANDOM ITS ON FOR 50 SECONDS THEN GOES OFF AND THEN BACK ON AGAIN AND THEN OFF AND SOMETIMES IT DOES THIS FOR AWHILE AND SOME TIMES JUST A FEW TIMES AND THEN DOESN'T DO IT AGAIN FOR A COUPLE OF DAYS. THIS HAPPENS AT ANY SPEED THE CAR IS GOING. IT'S JUST TOTALLY RANDOM. *TR

MY DAUGHTER BOUGHT A 2002 JEEP LIBERTY 1 MONTH AGO. WE CHANGED THE OIL AND I HAD HER CHECK IT EVERY TWO WEEKS SINCE THE VEHICLE WAS NEW TO HER. SHE DID AS I SAID FOR A COUPLE WEEKS AND SAID IT USED NONE. SHE IS VERY DILIGENT AT WATCHING HER MILEAGE TO PLAN OIL CHANGES EVERY 3000 MILES. SHE WENT TO WORK AND THE ENGINE STARTED TO KNOCK. SHE CHECKED THE OIL AND FOUND IT 3 QUARTS LOW AND GOT NO LOW OIL WARNING. WE TOOK IT TO A SHOP AND IT NEEDS A NEW ENGINE. WE FOUND OUT NO REPUTABLE SALVAGE YARD WANTS TO SELL THE ENGINE DUE TO A KNOWN OIL GEAR ISSUE, SO THEY WILL NOT EVEN WARRANTY ONE WITH LOW MILES. A REBUILT MOTOR WITH THE OIL GEAR ISSUE FIXED COSTS $3200.00. WITH LABOR MY DAUGHTER IS LOOKING AT $4500.00 TO REPLACE AN ENGINE WITH ONLY 119000 MILES. I SEARCHED THE INTERNET ON 2002 JEEP LIBERTY 3.7 ENGINE. I FOUND MANY COMPLAINTS REGARDING THE BLOWN MOTOR. THE AVERAGE SEEMS TO BE 96000 MILES. MANY PEOPLE ONLINE SAID THEY CONTACTED JEEP AND THEY SAID THEY WERE SOL. I DON'T EXPECT A NEW ENGINE FOR NOTHING, BUT WHEN THE AVERAGE VEHICLE TODAY DOES 250000 MILES BY MOST MANUFACTURERS AND TOYOTA IS AT 400000. I WOULD LIKE TO SEE AN AMERICAN COMPANY DOING EVERYTHING IT CAN TO CREATE CUSTOMER LOYALTY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) AND TOOK THE VEHICLE TO THE DEALER WHERE THE LOWER BALL JOINT WAS REPLACED. THE CONTACT STATED THAT THE LOWER BALL JOINT FRACTURED AND HAD TO BE REPLACED TWO TIMES AFTER THE INITIAL RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED BECAUSE THE RECALL REPAIR HAD ALREADY BEEN PERFORMED. THE CURRENT MILEAGE WAS 131,000. THE FAILURE MILEAGE WAS 106,000.

I WAS DRIVING HOME AND NOTICED MY WINDOW FOR NO REASON FELL DOWN. THE JEEP WAS BOUGHT NEW BY US IN 2002. THE BACK SEATS OR WINDOWS HAVE BEEN RARELY USED. WE USE AIR AND HEAT, SO WITH THE EXCEPTION OF THE DRIVER'S WINDOW, WE HAVE HARDLY ROLLED DOWN THE OTHER WINDOWS. I DID RESEARCH ABOUT THE FALLING DOWN ON THE JEEP WINDOWS. I LEARNED CHRYSLER KNEW SINCE 2002 ABOUT THE DEFECTIVE WINDOWS. THEY FINALLY RECALLED BACK SOME OF THE 2006 AND 2007 JEEPS. I CALLED THEM AND THEY DO NOT SEEM CONCERNED ABOUT THE DANGER THIS COULD CAUSE. I FEEL BECAUSE OF THE LITTLE USE OF THE WINDOW IS WHY WE HAVE NOT HAD THE PROBLEMS SEVERAL HAVE HAD. THEY THEN PROCEED TO CHARGE YOU $500. TO REPAIR THE WINDOW WITH THE SAME KIND OF PART THAT WILL BREAK AGAIN. THIS HAS HAPPENED TO SEVERAL PEOPLE. I ASKED CHRYSLER ABOUT THIS PART, THEY CONFESS JUST RECENTLY THEY HAVE CHANGED THE PART TO WORK. I SEE THE DANGER THIS COULD BE IF HAULING A YOUNG CHILD. EVEN THOUGH A CHILD IS TO BE IN A CHILD SEAT, THEY SOMETIMES CAN GET OUT. IF DRIVING DOWN THE ROAD AND THE WINDOW JUST DROPS, A CHILD COULD FALL OUT. IN A WRECK THIS COULD ENDANGER ANYONE. ALL THE WINDOWS IN THE JEEP HAVE A PROBLEM OF BREAKING FOR NO REASON, BUT MOSTLY THE BACK WINDOWS. CHRYSLER IS AWARE OF THIS AND SHOULD HAVE RECALLED ALL THESE WINDOWS. THEY ARE BLEEDING THE JEEP OWNERS BY HAVING TO CONTINUE TO REPAIR THE DEFECTIVE WINDOWS AND ARE ENDANGERING PEOPLE'S LIFE. THEY SHOULD BE MADE ACCOUNTABLE FOR THE DEFECTIVE PARTS THAT THEY KNEW THEY HAD AND CONTINUED TO USE. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN ALIGNMENT, WHO NOTIFIED HIM THAT THE UPPER BALL JOINT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE CURRENT AND FAILURE MILEAGE WAS 142,000.

#2 CYLINDER FAILED,#2 ROCKER ARM CAME OFF,#2 LASH HAS PLAY WHICH CAUSED THE ROCKER TO COME OFF, PASSENGER SIDE CYLINDER ASSEMBLY HAD TO BE REPLACED. ALSO FUEL LEAK BY CRIMP. ALL THIS WITH NO INDICATION OR WARNING SIGNS. NO UNUSUAL SOUNDS, SMELLS OR INDICATION FROM PANEL ON DASH. THE VEHICLE LOST POWER IMMEDIATELY. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE SPEEDOMETER FAILED AND CAUSED AN UNEXPECTED ACCELERATION. THE CONTACT WAS ACCELERATING FROM A STOP LIGHT WHEN THE VEHICLE SURGED FORWARD AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. NO ONE WAS INJURED, BUT THE CONTACT HAD THE VEHICLE INSPECTED BY TWO DEALERS AND WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SITTING AT A STOP LIGHT THE SPEEDOMETER WOULD READ 80 MPH AND THE VEHICLE WOULD RAPIDLY ACCELERATE WHEN THE BRAKE WAS RELEASED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 133,000 AND THE CURRENT MILEAGE WAS 136,000.