2002 JEEP LIBERTY Complaints

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE WENT OVER AN EMBANKMENT AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A MILD CONCUSSION AND THREE FRACTURED RIBS. THE PASSENGER SUSTAINED WHIP LASH, A BRUISED NECK AND BRUISED SPINAL CORD. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH ON AN EXIT RAMP, THE FRONT PASSENGER'S SIDE WHEEL DETACHED FROM THE VEHICLE. THE ENGINE WAS TURNED OFF AND THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO SHOP WHERE THE FRONT PASSENGER'S SIDE LOWER BALL JOINT WAS REPLACED. TWO MONTHS LATER, THE FRONT DRIVER'S SIDE LOWER BALL JOINT FRACTURED WHICH CAUSED THE WHEEL TO DETACH WHICH WAS REPAIRED BY THE CONTACT. THE VEHICLE WAS ALSO PREVIOUSLY REPAIRED IN 2007 UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE STARTED TO MAKE A POPPING SOUND AND THE STEERING WHEEL BEGAN TO SWERVE TO THE LEFT. IN ADDITION, THE VEHICLE DROPPED TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LOWER BALL JOINT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 141,000. UPDATED 10/10/12*CN UPDATED 10/15/2012 *JS

I HAVE HAD TO REPLACE THE POWER WINDOW REGULATORS ON THE BACK WINDOWS OF MY JEEP LIBERTY 2002 ON 5 DIFFERENT OCCASIONS. I HAVE BARELY USED THESE WINDOWS AND THIS HAS BEEN A HEMORRHAGE OF MONEY. THE FIRST TIME THIS HAPPENED, THEY INFORMED ME AT THE DEALERSHIP THAT I WAS OVER THE DATE OF WARRANTY, AND THAT MY MILEAGE ALSO EXCEEDED THE LIMIT. I HAD TO REPLACE THE TWO BACK ONES, THEN I HAD TO GO BACK AND REPLACE A THIRD ONE, LESS THAN A YEAR AFTER THAT. THE FOURTH AND FIFTH TIME IT HAPPENED, I WENT TO AN INDEPENDENT SHOP AS GOING TO THE DEALERSHIP WAS TOO EXPENSIVE, NOW THE WINDOW DOES NOT WORK AGAIN. THE WINDOWS JUST FALL, AND WATER AND DEBRIS COME INTO THE CAR. AMONG JEEP LIBERTY OWNERS, THIS IS A VERY COMMON PROBLEM, AND ONE THAT THERE SHOULD HAVE BEEN A RECALL ON. I WANT TO PLACE A COMPLAINT BECAUSE THIS CAR CAME DEFECTIVE AND NOTHING HAS BEEN DONE SO FAR TO ASSIST PEOPLE WHO PURCHASED IT. CUSTOMERS NEED PROTECTION ON THIS MATTER. *TR

THERE HAVE BEEN FIVE INSTANCES OF FAILURE OF THE REGULATORS FOR THE REAR DOOR POWER WINDOWS. IN THIS LATEST INCIDENT, THE CABLE FOR THE WINDOWS SNAPPED AND CAME THROUGH THE DOOR LOCK AREA IN THE JAM ON THE REAR DRIVER SIDE. *TR

UPON STARTING THE JEEP, THE AIR BAG LIGHT WENT OFF THEN CAME BACK ON AND STAYED ON UNTIL THE JEEP WAS TURNED OFF. THIS WAS A SHORT 10 MINUTE TRIP - MAYBE 5 MILES. THIS HAPPENED AGAIN THE NEXT DAY (TODAY). I MADE ONE OTHER TRIP IN BETWEEN WHERE THIS DID NOT HAPPEN. THIS HAS NEVER HAPPENED BEFORE. OCCASIONALLY THE OVERHEAD LIGHTS WILL FLASH ON/OFF AS WELL. I HAD THE BATTERY HARNESS REPLACED WITHIN THE LAST YEAR. NOT SURE IF THAT IS RELATED OR NOT. *TR

FAILED THERMOSTAT HOUSING AT 94,000 MILES. THERMOSTAT HOUSING DID NOT OPEN FOR COOLANT TO PASS CAUSING EXTENSIVE ENGINE DAMAGE TO HEAD GASKETS AND PISTONS WITH 7K DAMAGE . THERE WAS NO WARNING OF OVERHEATING OR ERROR CODES ON DASH BOARD AS THERMOSTAT FAILED. CAR JUST STOPPED AT 5MPH. CAR WELL MAINTAINED AND SERVICED. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAGS LIGHTS WOULD FLICKER ON AND OFF. THE MANUFACTURE WAS NOTIFIED WHO FILED A CASE ON THE CONTACT'S BEHALF (CASE NUMBER: 22462754) AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 151,000 AND CURRENT MILEAGE WAS 151,840.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL COULD NOT BE TURNED IN ANY DIRECTION. THE CONTACT SHUT OFF THE ENGINE AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE IT WAS DIAGNOSED BY A CERTIFIED MECHANIC WHO STATED THAT THE STEERING WHEEL WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.

THE AIRBAG WARNING LIGHT CAME ON WITH REGULARITY RIGHT AFTER THE 2002 JEEP LIBERTY SPORT 4WD WAS PURCHASED USED IN APRIL 2007. IT WAS TAKEN TO THE SHOP MULTIPLE TIMES FOR REPAIR ONLY TO COME BACK ON SOON THEREAFTER. IT IS NOW ON CONTINUALLY. *TR