2002 JEEP LIBERTY Complaints

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. A WEEK AFTER THE VEHICLE WAS REPAIRED FOR AN AIR BAG RECALL, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER DIAGNOSED THAT THE VEHICLE WOULD NEED TO BE RE-DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND WAS TO CHECK WITH THE MANUFACTURER CONCERNING THE DEALER'S RECALL REPAIR AND THE RECALL NOTICE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TAMARA RECALL: DON JACKSON CONTINUES TO GIVE ME THE RUB AROUND WITH REPLACING THE AIRBAG. WHEN FIRST CONTACTED LAST YEAR, I WAS TOLD I WAS ON A LIST. NUMEROUS FOLLOW UPS RESULTED IN BEING TOLD THE PART WAS NOT IN, NO LONGER AVAILABLE AND EVENTUALLY I'M NO LONGER ON THE LIST BECAUSE A LIST, IN FACT, DID NOT EXIST. I FINALLY WAS ABLE TO SECURE A N APPOINTMENT WHERE I WAS TOLD THEY HAD TO ORDER THE PART. THREE WEEKS LATER THEY ARE STILL WAITING FOR THE PART AND I NEED TO CALL BACK IN A FEW DAYS TO SEE IF IT CAME IN. I'M WONDERING IF DON JACKSON IS WAITING FOR ME TO PURCHASE ANOTHER CAR OR DIE IN THIS ONE. AT THE END OF THE DAY I'M STILL WAITING TO GET MY AIRBAGS FIXED..

TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. WHILE DRIVING AND MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

I MADE AN APPOINTMENT TWO WEEKS AGO TO HAVE MY VEHICLE REPAIRED FOR TWO RECALLS AT MICK'S CHRYSLER JEEP. I DROPPED MY JEEP OFF THIS MORNING FOR THE APPOINTMENT. I JUST GOT OFF THE PHONE WITH THE SERVICE DEPARTMENT NOT EVEN AN HOUR LATER. THEY DO NOT HAVE THE PARTS TO REPAIR MY VEHICLE. I ASKED HOW THAT WAS POSSIBLE SINCE I MADE THE APPOINTMENT TWO WEEKS AGO. THE GUY DID NOT HAVE AN ANSWER. SO NOW I HAVE TO PICK UP VEHICLE, STILL NEEDING REPAIRS DUE TO 2 RECALLS (LOWER BALL JOINTS AND THE AIRBAG ORC).

PROBLEM IS INTERMITTENT. WHEN I START VEHICLE AIRBAG WARNING COMES ON ALONG WITH WARNING CHIME. IF I TURN VEHICLE OFF AND IMMEDIATELY RESTART IT LIGHT DOES NOT COME ON.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING DOWN THE ROAD MY PASSENGER SIDE AIRBAG DEPLOYED, FOLLOWED ABOUT 10 SECONDS LATER BY MY DRIVERS SIDE AIRBAG. I WAS TRAVELING ABOUT 35 MPH ON A CITY STREET AT A STEADY SPEED AND HIT NO BUMPS. I WAS ABLE TO PULL MY VEHICLE OVER TO THE SIDE OF THE ROAD. I CONTACTED JEEP TO GET THEM TO REPAIR MY VEHICLE AND THEY STARTED A CASE (#30180485) ON SEPT 24, 2016. I DID NOT HEAR FROM JEEP AGAIN UNTIL 10/24/2016 WHEN WE RECEIVED A LETTER INFORMING US THAT THIS WAS NOT THEIR RESPONSIBILITY. SINCE THE RECALL R06 STATES THAT THE AIRBAG COULD DEPLOY IF NOT FIXED, AND I TOOK IT TO A CHRYSLER SERVICE CENTER TO HAVE THIS RECALL DONE AND WAS TOLD THEY DID NOT HAVE A FIX FOR THIS RECALL BUT WOULD CONTACT ME WHEN ONE BECAME AVAILABLE. I WAS NEVER CONTACTED AGAIN BY JEEP LETTING ME KNOW THE REPAIR WAS AVAILABLE. I DO NOT UNDERSTAND WHY THEY REFUSE TO FIX THE VEHICLE. I AM NOT LOOKING FOR THIS AS A WARRANTY REPAIR, BUT IT SHOULD BE THEIR RESPONSIBILITY BASED ON THE FAILURE TO FIX THE RECALL WHEN I TOOK IT TO THEM. ALSO, SINCE THE AIRBAGS DEPLOYED IT DID DAMAGE TO THE DASH AND STEERING WHEEL OF THE JEEP WHICH WILL NEED REPAIRS ALSO. I DON'T UNDERSTAND WHY I SHOULD BE RESPONSIBLE FOR THIS EXPENSE, AND WHY JEEP IS FAILING TO HANDLE THIS. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 7 MPH, THE DRIVER'S SIDE BALL JOINT FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.

ON A DRIVE HOME FROM MY MOTHER'S HOUSE, I HAD COME TO A COMPLETE STOP WAITING TO MAKE A LEFT TURN ON A RESIDENTIAL ROAD WHEN I HEARD A CLICKING SOUND. THEN MY SEAT BELT TIGHTENED ON ITS OWN AND IMMEDIATELY AFTER THAT THE DRIVER'S SIDE AIR BAG DEPLOYED. FORTUNATELY I WAS UNINJURED WITH THE EXCEPTION OF A SLIGHT BURN ON MY FOREARM.