2004 JEEP LIBERTY Complaints

I CONTACTED THE DEALERSHIP AFTER MY CAR DEMONSTRATED ISSUES RELATED TO A RECALL. THEY NEVER FOLLOW UP. THEY JUST KEEP SAYING THEY WILL REACH OUT AND THENDON'T. I LOST CONTROL OF THE BACK END WHEN I MAKE A RIGHT HAND TURN.

HAVE NOT BEEN NOTIFIED OF ANY RECALLS AND WHEN I CALLED THE DEALER THEY SAID I DIDNT HAVE ANY RECALLS BUT WHEN I CHECK IN THE DATE BASE IT SAID I HAD TWO RECALLS; I WOULD LIKE TO GET NOTIFIED OF THE RECALLS BY A DEALERSHIP.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAWTON CHRYSLER JEEP DODGE RAM (215 SE INTERSTATE DRIVE, LAWTON, OKLAHOMA 73501, (580) 350-6000) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AND MAKING TURNS, THE STEERING WHEEL MADE A LOUD GRINDING NOISE. THE NOISE WAS ALSO HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CROWN CHRYSLER DODGE JEEP RAM GREENSBORO AT (336) 790-9850 (LOCATED AT 3710 W WENDOVER AVE, GREENSBORO, NC 27407) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE ATTEMPTING TO ACCELERATE TO 70 MPH, THE CONTACT STATED THAT THE VEHICLE FELT AS IF IT WOULD ROLL OVER. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR LOWER CONTROL ARM WAS CORRODED AND NEEDED TO BE REPLACED. COURTESY CHRYSLER DODGE JEEP RAM (1890 DOGWOOD DR SE, CONYERS, GA 30013, (678) 210-2489) STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT TOOK THE VEHICLE TO CHAPMAN DODGE CHRYSLER JEEP RAM (3800 N 89TH ST, SCOTTSDALE, AZ 85251, (480) 424-3559) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 18V278000 (SUSPENSION). AFTER THE VEHICLE WAS INSPECTED BY THE DEALER, THE CONTACT WAS PROMISED A CALL BACK. THE CONTACT STATED THAT HIS CALLS HAD NOT BEEN RETURNED IN OVER THREE WEEKS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). WHILE DRIVING 50 MPH, THE VEHICLE VEERED TO THE RIGHT AND CRASHED INTO A GUARDRAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED BRUISES AND THE PASSENGER SUSTAINED BACK INJURIES; HOWEVER, MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED A LOCAL DEALER (AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT COLUMBUS, 3000 N LAKE PKWY STE 100, COLUMBUS, GA (706) 522-2116) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE AND ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000. PARTS DISTRIBUTION DISCONNECT. **TR CONSUMER STATED I WAS DRIVING ON THE HIGHWAY AND ALL AT ONCE THE VEHICLE VEERED TO THE RIGHT AND HIT A GUARDRAIL, IT WAS NO LIGHT THAT CAME ON OR ANYTHING. I GOT SOME BRUSIES AND PASSENGER BACK INJURIES BUT ONE DIDN'T GO TO THE ER. CONSUMER TOOK THE JEEP DEALERSHIP AND HAD THE JEEP INSPECTED IT WAS NOT THE SUSPENSION. FROM JULY TO NOW THE PARTS HAVE NOT BEEN ORDER AND I DON'T NEED THEM NOW BECAUSE THE JEEP IS NOT FIXABLE. THE AIRBAGS DID NOT DEPLOY. UPDATED 10/26/18*JB *TT*JB

"TAKATA RECALL" I DON'T UNDERSTAND WHY MY JEEP LIBERTY HAS ALL RECALL PROBLEMS YET NHTSA SAYS NOT FOR MY VIN #

"TAKATA RECALL" PULLS HARD TO RIGHT AND LEFT STEERING IS LOOSE HARD TO KEEP ON ROAD BAD BALL JOINTS AND STEERING RACK ALL HAVING TO DO WITH STEERING.

WHEN I WENT IN FOR A RECALL ON 08/03/2018 FOR MY VEHICLES LOWER CONTROL ARMS I WAS INFORMED THAT MY UPPER AND LOWER PASSENGER BALL JOINTS WERE VERY LOOSE AND CORRODED. MY LOWER BALL JOINTS HAVE APPARENTLY BEEN REPLACED BEFORE IN A RECALL IN 2006. WHEN I LEFT THE DEALERSHIP MY VEHICLE SEEMED FINE UNTIL I TOOK A RIGHT TURN AND HEARD LOOSE PARTS BUMPING AROUND ON THE RIGHT HAND SIDE. I HAVE GOTTEN ANOTHER MECHANICS OPINION ON THIS AND THE UPPER AND LOWER BALL JOINTS ARE LOOSE/ BROKEN EVEN AFTER THIS RECALL WAS PERFORMED TO MY VEHICLE.