2002 JEEP LIBERTY Complaints

View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP LIBERTY
    - PHOENIX, AZ

    AIR BAG LIGHT CONTINUES TO ILLUMINATE ON AND OFF. AIR BAGS HAVE NOT DEPLOYED, BUT CONTINUES TO COME AND STAY ON FOR SEVERAL DAYS AT A TIME. UPDATED0 06/26/12 *BF

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2002 JEEP LIBERTY
    - NORTH CHARLESTON, SC

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY EQUIPPED WITH GOODYEAR EAGLERS-A TIRES, SIZE: P235/70R16. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE TREAD OF THE REAR DRIVER SIDE TIRE DETACHED AND WRAPPED AROUND THE AXLE, CAUSING THE TIRE AND VEHICLE TO WOBBLE. THE CONTACT WAS ABLE TO EXIT THE HIGHWAY AND REPLACE THE TIRE WITH THE SPARE. THE DEALER WAS CONTACTED AND ADVISED THAT THE CONTACT NEEDED TO TAKE THE TIRE TO GOODYEAR TO HAVE IT INSPECTED AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - WILMINGTON, NC

    MY AIRBAG LIGHT INTERMITTENTLY COMES ON AND OFF AND AFTER READING SOME STUFF ONLINE THEY HAVE BEEN DEPLOYED EVEN WHEN THERE'S BEEN NO ACCIDENT SO I'M VERY CONCERNED ABOUT THIS MATTER ALSO MY OVERHEADS LIGHTS PERIODICALLY HAVE BEEN COMING ON AND OFF FOR YEARS. *TT

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - FARMINGTON, NM

    ON APPROX THE DATE ENTERED, THE LEFT REAR ELECTRIC WINDOW GLASS DROPPED INTO DOOR FRAME AND WOULD NO LONGER OPERATE. INVESTIGATION FOUND THAT PLASTIC CLIP ON THE END OF THE WINDOW REGULATOR CABLE GETS WORN AND BREAKS, AND WINDOW BECOMES DISCONNECTED FROM REGULATOR AT THIS POINT. VERY EXPENSIVE FOR SIMPLE FIX, COST OVER $100 FOR ENTIRE NEW REGULATOR, AS PLASTIC CLIP IS NOT AVAILABLE SEPARATELY. THANKFULLY I AM MECHANICALLY INCLINED AND I WAS ABLE TO INSTALL IT MYSELF, AS ESTIMATE FROM THEN DAIMLER-CHRYSLER WAS OVER $300 FOR REPAIR. SINCE THAT TIME, THE OTHER WINDOW REGULATOR BROKE IN THE EXACT SAME FASHION, AND BEING THE REPLACEMENT PART HAD GONE UP EVEN FURTHER IN COST, I TAPED WINDOW SHUT. BEFORE I COULD AFFORD TO FIX OTHER WINDOW, THE ONE I HAD PREVIOUSLY REPAIRED BROKE AGAIN IN AN IDENTICAL FASHION. ALL THREE REAR WINDOW REGULATORS, BOTH FACTORY ORIGINALS, AND ONE FACTORY REPLACEMENT, BROKE WITHIN 3 YEARS. BOTH WINDOWS WERE THEN TAPED UP, AS I WASN'T ABOUT TO BUY WELL OVER $200 WORTH OF TROUBLE PRONE REPLACEMENT PARTS ONLY TO HAVE SITUATION TAKE PLACE YET AGAIN. THANKFULLY, AN AFTERMARKET SOURCE NOW SELLS METAL PARTS TO REPLACE DEFECTIVE, WEAR PRONE PARTS SUPPLIED BY CHRYSLER-JEEP. IT COST $100 TO FURTHER REPAIR BOTH WINDOWS WITH AFTERMARKET METAL PARTS, AND I HAVE EXPERIENCED NO TROUBLE SINCE. INCORRECTLY DESIGNED/MANUFACTURED PARTS SUPPLIED BY CHRYSLER-JEEP ARE DEFINITELY THE ISSUE HERE. *JS

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - FARMINGTON, NM

    THE AIR BAG LIGHT ON THE VEHICLE BEGAN TO ILLUMINATE INTERMITTENTLY. CHECKED INTERNET FOR POSSIBLE CAUSES, AND SAW NHTSA INVESTIGATION IS UNDERWAY DUE TO RANDOM AIR BAG DEPLOYMENTS ON 2002-2003 JEEP LIBERTY DUE TO POSSIBLE DEFECTIVE ELECTRONIC COMPONENT. INTERMITTENT AIR BAG LIGHT IS ASSOCIATED WITH RANDOM AIR BAG DEPLOYMENT IN SOME CASES. INTERMITTENT AIR BAG LIGHT APPEARS TO BE ASSOCIATED WITH HEAT, AS LIGHT HAS ILLUMINATED ONLY AFTER WARM UP ON WARM (ABOVE 70) DAYS, AND DOES NOT ILLUMINATE IF IT IS COOL (60 OR BELOW) OR IF IT RAINS. CONTACTED CHRYSLER CORPORATE, THEY SUGGESTED I CONTACT DEALERSHIP. DEALERSHIPS WANTS $100 JUST TO ATTEMPT DIAGNOSIS OF ISSUE, AND NEITHER JEEP CORPORATE NOR TWO DIFFERENT DEALERSHIPS TAKE RESPONSIBILITY FOR PRODUCT. ONE DEALERSHIP VERY VOCAL ABOUT BEING CONCERNED WITH GETTING PAID DIAGNOSIS FEE, EITHER BY ME OR BY CHRYSLER CORPORATE IF RECALL INITIATED. VEHICLE HAS BEEN VERY TROUBLE-PRONE, WITH SEVERAL RECALLS TO DATE, ALONG WITH THOUSANDS OF DOLLARS OF OWNER PAID-FOR REPAIRS IN ADDITION TO RECALLS, WITH BOTH REPAIRS AND RECALLS WELL ABOVE AVERAGE. I WOULD BE WILLING TO HAVE VEHICLE INSPECTED/INVESTIGATED BY NHTSA. *JS

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - PARK FOREST, IL

    KEY WILL NOT TURN. IGNITION IS LOCK. IT WAS PARKED. NEXT DAY, WILL WOULD NOT TURN. NEED A RECALL, THIS SHOULD NOT HAPPEN AND IS HAZARDOUS TO WOMEN BEING STRANDED ON HIGHWAYS. THIS SHOULD NOT HAVE TO BE PAID BY CONSUMERS FOR A DEFECT IN A CHRYSLER PRODUCT. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - CORDOVA, TN

    HAD JUST COME TO A STOP AT A STOP SIGN AND THE DRIVER AND PASSENGER FRONT AIR BAGS DEPLOYED. DRIVER RECEIVED EXTENSIVE BRUISES AND CUTS ON STOMACH BOTH HANDS AND ARMS AS WELL AS BURNS ON FACE AND ARMS. ADDED 1 INJURY.PCO. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - WYALUSING, PA

    ENGINE WAS RUNNING GREAT. STARTED TO LOOSE POWER, SKIPPED AND THEN BLEW UP.. NEW ENGINE WAS $5000.00 FROM THE DEALER... IT STARTED TO SKIP AGAIN.. I TOOK IT BACK FOR $3000.00 DOLLARS MORE WORK... NOW ITS SKIPPING AGAIN... *JS

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - ST JOSEPH, MO

    WITHIN THE LAST MONTH UPON STARTING MY JEEP & SOMETIMES WHILE DRIVING IT, THE AIRBAG LIGHT COMES ON. THE AIRBAG HAS NOT DEPLOYED, BUT THE LIGHT COMES ON PERIODICALLY. THERE HAS BEEN AN INVESTIGATION INTO THE AIRBAGS ON JEEP LIBERTIES, BUT NO RECALL AS OF YET, SO MY ONLY OPTION IS TO PAY TO HAVE IT DIAGNOSED & REPAIRED. IF THE BAG DEPLOYS IT SURELY WOULD CAUSE INJURY OR EVEN WRECKS IF IT'S UNEXPECTED! *JS

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - POUGHKEEPSIE, NY

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE FAULTY ENGINE WAS NOT INCLUDED IN THE SERVICE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE