2002 JEEP LIBERTY Complaints

View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP LIBERTY
    - ATLANTA, GA

    2 JEEP LIBERTY'S- BOTH ENGINE MAKING LOUD KNOCKING NOISE, WITHIN A MONTH OF EACH OTHER. TOOK THEM IN FOR REPAIR. TOLD BOTH NEED NEW ENGINES. THIS WILL BE THE 3RD TIME THE ENGINE HAS BEEN REPLACED IN ONE JEEP; 2 2 TIMES UNDER EXTENDED WARRANTY AND NOW 1 ENGINE REPLACED AT $3,500.00. THE OTHER JEEP FIRST ENGINE NEEDS TO BE REPLACED. BOTH JEEPS AROUND 130,000 MILES. BASED ON INTERNET TRAFFIC COMPLAINTS, DISCUSSIONS WITH REPAIR MECHANICS, AND THE PRICING ON REPLACEMENT ENGINES, THERE IS A EVIDENT PROBLEM AND A RECALL IS IN ORDER FROM JEEP. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - SARASOTA, FL

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 2 MPH OVER A SPEED BUMP, THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DECIDED TO SEND AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER CONCLUDED THAT THE FAILURE WAS NOT A MANUFACTURER'S DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 100,698.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - EWA BEACH, HI

    BOTH DRIVER AND PASSENGER AIR BAGS DEPLOYED WHILE AT A STOP LIGHT. THE AIR BAG CAUTION LIGHT HAD BEEN ON FOR SEVERAL WEEKS, BUT THE DEALER SAID IT WAS ONLY A FAULT OF THE MONITOR AND WAS NOTHING TO WORRY ABOUT. ONCE THE AIR BAGS DEPLOYED, JEEP REFUSED TO PAY FOR THE REPAIR OR REIMBURSE FOR REPAIRS, SAYING THAT THIS HAD NOT EVER HAPPENED BEFORE, THEREFORE, THE DRIVER MUST HAVE HIT SOMETHING. *KB

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - HANOVER, PA

    ENGINE FAILED BLOWING A CYLINDER AND A HALF DURING NORMAL USE OF THE VEHICLE AND I WAS TOLD BY MY MECHANIC IT WOULD COST $5,000.00 FOR A NEW ONE. BOUGHT THE CAR USED AND HAVE 84,000 MILES ON IT. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - TOLEDO , OH

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING 40 MPH WHEN HE CRASHED INTO A LIGHT POLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND THE STEERING WHEEL WAS BENT FROM THE FORCE OF THE IMPACT. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 64,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - PGH, PA

    AFTER LOTS OF TRIES AND NO HELP FROM JEEP, I AM TRYING TO FIND HELP WITH A PROBLEM WITH AN SPEED SENSOR THAT IS NOT WORKING PROPERLY. APPARENTLY THERE IS A PROBLEM WITH THE ROUTING OF THESE WIRES CAUSING THEM TO RUB, SHORT OUT AND IT CAUSES THE SENSOR TO QUIT, AND ANYTHING OPTIONS RUNNING OFF THIS SENSOR (EXAMPLE TRANNY SHIFT POINTS CAUSING THE TORQUE CONVERTER TO NOT UNLOCK AND CAUSING STALLING OF VEHICLE). *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - WINSTON SALEM , NC

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH AND A CHIME SOUNDED INSIDE OF THE VEHICLE. SUDDENLY THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED. THE UNINTENDED MALFUNCTION OCCURRED WITHOUT ANY IMPACT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER PERTAINING TO THE REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. VEH IS CURRENTLY AT NORTH POINT JEEP IN WINSTON SALEM, NC FOR REPAIR. RAINING ON EVENT DATE, BUT NO PRIOR WATER/LEAKAGE ISSUE. NO PRIOR ABL ISSUE. NO OFF-ROAD/OFF HIGHWAY USAGE. PCO

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - WILMINGTON, NC

    PASSENGER SIDE REAR WINDOW REGULATOR FAILED, CAUSING WINDOW TO SLIDE DOWN INTO DOOR. *KB

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - JEROME, ID

    LEFT FRONT TIRE FELL TO THE SIDE. BALL JOINT WAS BROKEN. STEERING WAS IMPOSSIBLE. VEHICLE CONTAINED MALE AND FEMALE PARENTS AND TWO YOUNG CHILDREN. THEY WERE ON A BUSY FREEWAY IN NORTHERN CA. WHEN AUTO REPAIR PEOPLE LOOKED AT IT THEY FOUND NO GREASE IN THE JOINT AND THE BALL HAD RUST ALL OVER THE TOP. THIS IS A SEALED JOINT THAT COULD NOT BE GREASED. IT LOOKED AS THOUGH IS WAS NOT PROPERLY GREASED DURING ORIGINAL INSTALLATION. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - ELKHORN, NE

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT ASSEMBLY FAILED AND SHE WAS UNABLE TO LOCK THE BUCKLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT A SPRING IN THE SEAT BUCKLE HAD FAILED AND THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 105,000. UPDATED 01/04/12 *BF THE CONSUMER STATED SHE HAS ANOTHER JEEP THAT HAD THE SAME PROBLEM. UPDATED 01/12/12

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE