2002 JEEP LIBERTY Complaints

FAULTY REAR WINDOW REGULATORS. TO DATE HAVE HAD THE RIGHT AND LEFT REAR WINDOW REGULATORS REPLACED SIX TIMES. 7/2006 RIGHT REGULATOR, 6/2007 LEFT REGULATOR, 7/2007 RIGHT REGULATOR, 9/2008 RIGHT AND LEFT REGULATOR, 8/2010 LEFT REGULATOR. IT IS 2011 AND THEY ARE BOTH NOW BROKE AGAIN AND ARE NOW BEING HELD UP WITH TAPE. I CONTINUE TO PAY OUT OF POCKET TO HAVE THEM REPLACED AS CHRYSLER CONTINUES TO MAKE ME PAY A CO-PAY WHICH IN THE PAST HAS BEEN $150. I REFUSE NOW TO PAY TO REPLACE THEM ANYMORE AND BELIEVE CHRYSLER HAS A DUTY TO MAKE A PERMANENT FIX FOR THE REGULATORS. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE HAVING A ROUTINE WHEEL ALIGNMENT, THE MECHANIC ADVISED HIM THE FRONT DRIVER AND PASSENGER SIDE LOWER CONTROL ARMS WERE WORN. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V288000 ( SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 106,000.

THE WHEEL LUG BOLTS, ALL FIVE, ON THE FRONT RIGHT WHEEL HAVE SHEARED OFF AT THE WHEEL HUB. I HAVE THREE OF THE LUG BOLTS (FOR METALLUGICAL ANALYSIS) AND PICTURES OF THE VEHICLE POSITION AT THE TIME OF FAILURE. APPARENTLY TWO OF THE OTHER LUG BOLTS HAD FAILED EARLIER AND DROPPED FROM THE VEHICLE. HAD THIS FINAL FAILURE OCCURRED AT A HIGHER RATE OF SPEED THAN 1 MPH, THE RESULTS WOULD HAVE BEEN DISASTROUS. I DO NOT FEEL THAT A FAILURE SUCH AS THIS IS NORMAL FOR ~114,000 MILES ON A 10 YEAR OLD VEHICLE AND SUSPECT THAT IT MAY BE THE RESULT OF SUBSTANDARD MATERIAL. I HAVE ELECTRONIC PICTURES THAT I CAN SUBMIT. *KB

TL* THE CONTACT OWNS 2002 JEEP LIBERTY. THE CONTACT STATED THAT BOTH UPPER CONTROL ARMS ON THE FRONT DRIVER AND PASSENGER SIDES FRACTURED AT VERY LOW SPEEDS. THE CONTACT ORDERED THE PARTS NEEDED FOR REPAIRS AND REPLACED BOTH UPPER CONTROL ARMS. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V119000 (SUSPENSION:FRONT:CONTROL ARM) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE CONTACT STATED THAT THE UPPER CONTROL ARM FAILED DUE TO A BALL JOINT FAILURE. THE FAILURE MILEAGE WAS 73,000.

WITHOUT WARNING, THE JEEP STALLED AND HAS CATASTROPHIC ENGINE FAILURE. THE ENGINE IS NOT SALVAGEABLE AND HAS TO BE REPLACED. THERE WERE NO WARNING SIGNS, NO CHECK ENGINE LIGHTS OR OIL PRESSURE WARNINGS. THE OIL IS CHANGED REGULARLY AND THE VEHICLE HAS BEEN WELL MAINTAINED. *TR

AUGUST 08, BOUGHT MY 02 LIBERTY. TOOK ABOUT 1.5 YEARS TO DRIVE IT BECAUSE OF AN ACCIDENT - THAT'S WHY I BOUGHT THE LIBERTY. ABOUT 1 YEAR LATER THE IDLE AIR CONTROL VALVE WENT OUT, HAD TO REPLACE IT. THERE'S BEEN OTHER, MINOR THINGS, LIKE WHEN ACCELERATING, FEELS LIKE SOMEONE BUMPED INTO ME. SOMETIMES ARE WORSE THAN OTHERS. OFTEN FEEL A "VIBRATION." WITHIN MONTHS OF BEING 1 YEAR OF REPLACING THE IAV, BEGAN TO GET EXTREMELY BAD GAS MILEAGE - ABOUT 187M TO A TANK. NOT SURE WHY. REPLACED THE SPARK PLUGS, DID A LOF, INSPECTION, ETC.. ALMOST EXACTLY 1 YEAR FROM REPLACING THE IAV, CHECK ENGINE LIGHT CAME ON. WAS ON FOR 1-1.5 DAYS. I DECIDED NOT USE IT UNTIL I COULD GET IT TO THE MECHANIC. NEXT MORNING, WAS GOING TO THE STORE & THE LIGHT WAS OFF! BUT WHEN I PULLED INTO A PARKING SPACE, IT DIED. THIS SORT OF THINGS HAPPENED BEFORE, DB CLUSTER BEING "FAULTY." OTHER THINGS [VACUUM SEAL LEAK, ETC] NEVER PROMPTED THE LIGHTS ON. HAD TO REPLACE THE IAV AGAIN & IT RAN FINE. RECENTLY, BEEN GETTING THAT "KICKING" FEELING & LIKE MY CAR IS RUNNING "ROUGH". TODAY, I NOTICED THE AIRBAG LIGHT WAS STUCK ON. CHECKED THE MANUAL, IT SAID TO HAVE THE AIRBAG SYSTEM CHECKED. I WAS NERVOUS ABOUT DRIVING - HAD AN ODD FEELING THE AIRBAG WOULD DEPLOY - MOVED MY SEAT BACK JUST IN CASE. SINCE THE ACCIDENT, I GET ANXIETY OVER THESE THINGS. LUCKILY, NO DEPLOYMENT. GOT IT HOME, TURNED IT OFF, WAITED, TURNED IT ON, WAITED A FEW SECONDS AND THE LIGHT TURNED OFF THIS TIME. WENT STRAIGHT TO MY COMPUTER ONLY TO FIND THESE RECALLS AND INVESTIGATIONS - ONE BEING THE STEERING - LAST WEEK HAD A NERVE-WRACKING EXPERIENCE, MY CAR BEGAN TO SWERVE TURNING LEFT ONTO THE FREEWAY, IT WAS RAINING, SO, I SLOWLY MERGED. WASN'T UNTIL IT STRAIGHTENED OUT THAT IT BEGAN TO SWERVE, ALMOST LIKE LOSING CONTROL, DIDN'T FEEL LIKE A "SLIP." BUT I JUST ASSUMED IT WAS. ALSO, THE SEAT BELTS DON'T SEEM TO STAY CLICK IN AT TIMES. *TR

I WAS LEAVING WORK, AND DROVE OUT OF THE DRIVEWAY ONTO THE ROAD. THE CAR STARTED A DRAGGING SOUND AND I COULD NOT GO, SO I STOPPED AND GOT OUT TO SEE THAT MY FRONT DRIVERS TIRE WAS SITTING SIDEWAYS. IT HAD BROKE AWAY FROM THE CONTROL ARM. I WAS LUCKY TO HAVE AAA, BUT WHEN HE CAME, HE WAS NOT EVEN SURE IF HE COULD GET IT LOADED ON THE FLATBED. HE DID THOUGH SOMEHOW. THE NEXT MORNING I LOOKED ONLINE TO CHECK FOR RECALLS ON THESE CONTROL ARMS. THERE WAS ONE LISTED FOR MY STATE FOR THE CONTROL ARMS. IT WAS FOR ABOUT 42,000 JEEP LIBERTY'S (2002-2003) MODELS. I CALLED DAIMLER CHRYSLER AND ASKED WHY I DID NOT GET A RECALL NOTICE AND THE CUSTOMER SERVICE REPRESENTATIVE TOLD ME THE RECALL DID NOT INCLUDE MY VIN NUMBER. WELL IT SHOULD HAVE. OBVIOUSLY I COULD HAVE BEEN KILLED IF I WAS DRIVING ON THE HIGHWAY LIKE THE DAY BEFORE DOING 65MPH. IF THE CONTROL ARM WOULD HAVE BROKE. ALL I CAN SAY IS I HAVE A GUARDIAN ANGEL. I WANT OTHER JEEP LIBERTY OWNERS TO KNOW THAT THIS COULD HAPPEN TO THEM. THEY REALLY SHOULD GET THEIR CONTROL ARMS CHECKED. MY COST TO REPAIR (INCLUDING ALIGNMENT) AROUND $500.00. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE PARKED, THE REAR DRIVER SIDE WINDOW FELL INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC STATED THAT THE POWER WINDOW ASSEMBLY WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE SAME FAILURE OCCURRED ON THE PASSENGER SIDE WINDOW. IN ADDITION, THE CONTACT STATED THAT WHEN THE REAR LIFT GATE WAS UNLOCKED ELECTRONICALLY, IT WOULD THEN AUTOMATICALLY LOCK INDEPENDENTLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

CHRYSLER HAS ISSUED A RECALL FOR THE 2002 JEEP LIBERTY REGARDING THE UPPER CONTROL ARM FAILURE. THIS FAILURE IS DUE TO FAILURE OF THE BALL JOINT SEAL ALLOWING CONTAMINANTS TO EVENTUALLY CAUSE THE BALL JOINT TO FAIL. THE RECALL NOTICE #J17 RECALL ID# 09V119000 ONLY INCLUDES VEHICLES SUBJECT TO CORROSION FROM ROAD SALTS IN THE NORTHEAST. I OWN A 2002 JEEP LIBERTY AND HAVE NOTICED THAT BOTH THE JOINTS ON THE UPPER BALL JOINT OF THE CONTROL ARM HAVE FAILED (SPLIT) AND AS RESULT HAVE ALLOWED CONTAMINANTS TO ENTER THE BALL JOINT RESULTING IN ITS REPLACEMENT. I FEEL THESE VEHICLES NEED TO BE COVERED UNDER THE RECALL NOTICE #J17 FOR THE SAME REASON. IT IS A "SAFETY ISSUE" AND HAS NOTHING TO DO WITH BEING WORN. THERE IS A DEFECT IN THE MANUFACTURING PROCESS FOR IF THERE WASN'T THE RUBBER SEAL AROUND THE BALL JOINT WOULD NOT HAVE SPLIT. FOR THE SPLIT ON THE RUBBER BALL JOINT SEAL TO BE NOTICED, A PERSON HAS TO LOOK REALLY CLOSE AT IT. I NOTICED MINE BECAUSE I WAS CHANGING OUT MY FRONT BRAKE PADS AND DID A CLOSE UP INSPECTION. THIS IS OF CONCERN TO NOT ONLY ME, BUT I AM SURE A LOT OF THE OTHER JEEP LIBERTY OWNERS WHO HAVE HAD THEIR VEHICLES FRONT END DROP OUT FROM UNDER THEM WHEN THEY WERE DRIVING. I LIVE IN GEORGIA AND DO TRAVEL TO THE NORTHEAST FROM TIME TO TIME AND ALSO TRAVEL SOUTH TO FLORIDA FROM TIME TO TIME. MY CONCERN IS THIS: BOTH SEALS FAILED ON THE BALL JOINTS. BOTH BALL JOINTS ARE SUBJECTED TO ELEMENTS SIMILAR TO THOSE OF THE VEHICLES IN THE NORTHEAST EVEN MORE SO WHILE ALONG THE COAST OF FLORIDA. THERE HAVE BEEN NUMEROUS BALL JOINT FAILURES ON JEEP LIBERTIES IN GEORGIA AND FLA FOR THE SAME REASON THERE HAVE BEEN BALL JOINT FAILURES ON JEEP LIBERTIES IN THE NORTHEAST. A RESPONSE REGARDING THIS MATTER WOULD BE GREATLY APPRECIATED. *KB

AFTER SEEING MULTIPLE STORIES REGARDING THE AIRBAGS IN JEEP LIBERTIES RANDOMLY GOING OFF, I NOTICED THAT MOST OF THE INCIDENTS OCCURRED AFTER THE OWNERS MENTIONED SEEING THE AIRBAG LIGHT ON DASHBOARD GOING ON OFF PERIODICALLY. *TR ALTHOUGH THE AIRBAGS IN OUR JEEP LIBERTY HAVE NOT GONE OFF UNEXPECTEDLY, WE HAVE BEEN EXPERIENCING THE AIRBAG WARNING LIGHT GOING ON AND OFF FOR AT LEAST A YEAR. WHEN BROUGHT INTO DEALERSHIP THEY COULD NOT EXPLAIN WHY LIGHT WAS GOING ON AND OFF. I AM CONCERNED ABOUT DRIVING THIS JEEP LIBERTY WITH THE POTENTIAL THAT IT COULD GO OFF. I FIGURED NOTIFYING THE SAFETY COMMISSION WAS THE BEST THING TO DO.