2002 JEEP LIBERTY Complaints

View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP LIBERTY
    - COVENTRY, RI

    I HAVE A 2002 JEEP LIBERTY. CHANGE OIL EVERY 3000 MILES. VALVE SEAT SHATTERED. ZERO COMPRESSION IN #2 CYLINDER. I CHECKED ON LINE AND THERE IS A LOT OF OTHER PEOPLE WITH THE SAME PROBLEM. WHAT ARE YOU GOING TO DO ABOUT IT? I LOVED MY JEEP SO MUCH WE WERE GOING TO BUY ANOTHER ONE. NOW I'M HAVING SECOND THOUGHTS ABOUT BUYING YOUR VEHICLES. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - BELLE VERNON, PA

    CAUSE: SEAT GOT LOOSE GOT JAMMED IN THE VALVE AND BUSTED THE PISTON, EFFECT: ENGINE CHOKES OUT. WONT IDLE. MISFIRES. PULLED NO CODES. I HAVE FOUND THIS AND BROKEN VALVE SPRINGS ARE AN EXTREMELY COMMON FLAW IN JEEPS 2002-5. IN 2006 CHRYSLER CHANGED THE INTAKE PARTS FOR IT AND NEVER NOTIFIED THE PUBLIC AS TO THE REASON. THE REPLACEMENT PARTS ARE LISTED AS BEING ABLE TO BE BOUGHT REBUILT OR NEW, HOWEVER YOU CANNOT FIND ANY REBUILT ONES. REASON BEING YOU WOULD HAVE THE SAME PROBLEM BECAUSE ITS DEFECTIVE. THIS SHOULD HAVE BEEN RECALLED. NO DEATHS=NO RECALL -[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - MILLSTADT, IL

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED THE CONTACT STATED THE REAR DRIVERS SIDE WINDOW DROPPED INSIDE THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE WINDOW REGULATOR CABLE FRACTURED. THE TECHNICIAN STATED THE WINDOW REGULATOR ASSEMBLY AND THE POWER WINDOW MOTOR HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE VEHICLE WAS REPAIRED THE FAILURE OCCURRED A SECOND TIME TO THE REAR DRIVERS SIDE WINDOW AND THE REAR PASSENGER SIDE WINDOW. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,844.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - PLEASANTON, CA

    RIGHT REAR WINDOW REGULATOR FAILED AND WINDOW FELL INTO THE DOOR. AFTER PART WAS REPLACED BY DEALER, SAME WINDOW REGULATOR FAILED 16 MONTHS LATER. THIS WINDOW IS NEXT TO MY 4 YEARS OLD CAR SEAT AND IS NEVER OPENED. FOR ME, THIS IS A SAFETY ISSUE. THOUSANDS OF IDENTICAL COMPLAINTS CAN BE FOUND ON VARIOUS SITES. JEEP IS AWARE OF THE ISSUE AND REFUSES TO FIX IT. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - ALEXANDRIA, LA

    WHILE THE HEADLIGHTS ARE ON IN MY 2002 JEEP LIBERTY THEY RANDOMLY FLICKER OFF AND ON. IT'S NOT JUST ONE QUICK CLICK OFF AND ON, BUT IT IS ALWAYS A RANDOM, NUMEROUS PATTERN OF FAST CLICKS OFF AND ON. FURTHERMORE, YOU CAN NOT FORCE THE REPLICATION. THIS IS A HUGE SAFETY HAZARD. SOMETIMES A CAR TURNING LEFT IN FRONT OF ME THINKS I'M SIGNALING THEM TO GO AHEAD IN FRONT OF ME. OTHER TIMES AT NIGHT, THE LIGHTS JUST GO OFF FOR A FEW SECONDS AND YOU ARE DRIVING BLIND. *KB

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - CARY, NC

    KEY WOULD NOT TURN ON CAR. OPENED UP STEERING COLUMN TO FIND SMALL ROD THAT PUSHES BUTTON ON IGNITION WAS BROKEN. JEEP DEALERSHIP SAYS CANNOT REPLACE ROD HAS TO REPLACE ENTIRE STEERING COLUMN. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP LIBERTY
    - MARIETTA , OH

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD VIOLENTLY JERK AND THE ENGINE WOULD MAKE A KNOCKING SOUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE THE FIRST TWO TIMES IT WAS TAKEN IN. WHEN THE VEHICLE WAS TAKEN IN FOR A THIRD TIME, THE DEALER STATED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED.THE FAILURE MILEAGE WAS UNKNOWN AND CURRENT MILEAGE WAS 71,996.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - GAUTIER, MS

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING, THE HEADLIGHTS WOULD TURN OFF SPORADICALLY WITH OUT ANY WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - ROWLETT, TX

    TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THE ENGINE RUCKER ARM HAD DETACHED FROM THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP LIBERTY
    - LEWISTON, ME

    THE REAR OF THE MY 2002 JEEP LIBERTY BEGAN BOUNCING SO I TOOK IT TO MY MECHANIC. HE SAID THE JEEP BODY HAD SEPARATED IN THE BACK AND I NEEDED A NEW BALL JOINT MOUNTING PLATE AND CONTROL ARM ASSEMBLY AND THAT THE CAR WAS UNSAFE TO DRIVE. THE BALL JOINT MOUNTING PLATE AND UPPER CONTROL ARM ASSEMBLY WERE ORDERED JUNE 16, 2011. MECHANIC WAS TOLD THE BALL JOINT MOUNTING PLATE (PART #52128586AA) IS ON "NATIONAL BACKORDER" AND ,AS OF 7/25/11, THERE ARE 66 CUSTOMERS WAITING FOR THIS PART. JEEP CUSTOMER SERVICE SAID ON 7/28/11 THAT THEY ARE "TRYING TO FIND OUT IF THIS PART IS BEING MADE" BECAUSE "NOBODY SEEMS TO HAVE THIS PART." SO THE JEEP IS UNSAFE DUE TO REAR BALL JOINT FAILURE AND I HAVE HAD NO CAR SINCE JUNE 16, 2011 AND IT IS NOW JULY 28, 2011. NOTE: THERE WAS A NATIONAL SAFETY RECALL FOR 2002 JEEP LIBERTY DUE TO FRONT BALL JOINT FAILURE. *TR

    Source: NHTSA WEB SITE