2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP LIBERTY- CASTLE HAYNE , NC
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THE VEHICLES INTERIOR AND HEAD LIGHTS WERE FLICKERING OFF AND ON. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 105,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- BEDFORD, IN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIRE FELT FELT ABNORMAL AND THE VEHICLE BEGIN JERKING VIOLENTLY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE FRONT CONTROL ARM AND THE DRIVER SIDE UPPER BOLT JOINT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 102,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- MIAMI, FL
MY 2002 JEEP LIBERTY FRONT SEATBELT LATCHES ARE INOPERATIVE. THEY GET STUCK IN THE "DOWN" POSITION AND HAVE TO BE PRIED UP IN ORDER TO LATCH THE SEAT BELT SECURELY. I WOULD LIKE TO KNOW IF JEEP/CHRYSLER HAS ISSUED A RECALL OR OFFERED TO REPAIR THE LATCHES THAT GO BAD. *TT
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- PAMPA, TX
WHEN VEHICLE WAS STARTED THAT MORNING CHECK ENGINE LIGHT CAME ON. NO APPARENT PROBLEMS OIL AND OTHER FLUIDS OK. THE POWER STEERING AT ONE POINT THAT DAY SEEMED TO GO OUT FOR A BRIEF MOMENT BUT PROBLEM WAS NOT RECURRING. DRIVING DOWN THE HIGHWAY THAT AFTERNOON AND THE VEHICLE JUST DIED SMOKE WAS POURING FROM UNDER THE HOOD. I PULLED ONTO THE SIDE OF THE ROAD, LIQUID WAS LEAKING ALL OVER THE GROUND. CALLED A MECHANIC HE STATED IT WAS ANTIFREEZE LEAKING. COULD NOT RESTART VEHICLE, HAD IT TOWED TO MECHANIC. UPON INSPECTION I FOUND OUT THE LONG BLOCK WAS CRACKED. I BOUGHT THE JEEP A YEAR AGO USED, CURRENTLY 140,000 MILES. I AM STILL PAYING ON IT MONTHLY. IT NEEDS A NEW ENGINE AND IS CURRENTLY SITTING IN MY DRIVEWAY. I AM STILL PAYING ON IT MONTHLY. AFTER TALKING TO A FEW MECHANICS I FOUND OUT THIS IS A COMMON PROBLEM WITH THIS MAKE/MODEL/YEAR. THE RESEARCH I HAVE DONE CONFIRMS IT. I AM PAYING TO EVERY MONTH TO HAVE A BROKENDOWN VEHICLE IN MY DRIVEWAY THAT I CAN'T DRIVE AND CAN'T AFFORD TO FIX. THIS IS A PROBLEM WITH THE MANUFACTURING OF THE ENGINE WHO IS GOING TO TAKE RESPONSIBILITY. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- CLOVIS, CA
POWER FAILURE OF THE MOTOR FOR THE REAR POWER WINDOWS. THE WINDOWS HAVE FAILED TWICE IN A YEAR. *KB
Source: NHTSA WEB SITE -
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2002 JEEP LIBERTY- COLUMBIA, MD
2002 JEEP LIBERTY. CONSUMER WRITES TO EXPRESS DISCONTENT REGARDING SEVERAL REPLACEMENTS FOR VEHICLE INCLUDING LEFT REAR WINDOW REGULATOR. *TGW
Source: CONSUMER LETTER -
2002 JEEP LIBERTY- METARIE, LA
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THE REAR PASSENGER SIDE WINDOW REGULATOR BECAME INOPERABLE AND WAS REPLACED THREE TIMES BY AN AUTHORIZED DEALER. IN ADDITION, THE REAR DRIVERS SIDE WINDOW REGULATOR WAS REPLACED. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN MOTION OR STATIONARY. THE MANUFACTURER WAS NOTIFIED OF THE REPEATED FAILURES. THE FAILURE MILEAGE WAS 77,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- FRISCO, TX
I WAS DRIVING MY 2002 JEEP LIBERTY AND WAS RAISING THE WINDOWS UP AND THE WINDOW OF THE BACK PASSENGER SIDE FELL INTO THE DOOR. THESE ARE ELECTRONIC WINDOWS. I WAS LUCKY THAT NONE OF MY CHILDREN WERE HURT. LUCKILY, THE WINDOW DID NOT BREAK AND I WAS ABLE TO OPEN THE DOOR. THIS IS THE THIRD TIME THAT THIS HAS HAPPENED IN MY CAR. I FEEL THERE IS A FAULTY PART THAT JEEP DOES NOT WANT TO ADDRESS. IT IS A PLASTIC PART IN THE WINDOW REGULATOR. IT COST ME $400 DOLLARS THE FIRST TIME TO REPLACE THE PART. THE SECOND ONE JEEP REPLACED FOR FREE. I JUST GOT OFF THE PHONE AND JEEP DOES NOT FEEL RESPONSIBLE FOR REPLACING IT AGAIN. I AM NOT SURE IF I WANT TO GET IT REPLACED AGAIN OR JUST FINE SOME WAY TO KEEP THE WINDOW UP. I AM VERY FRUSTRATED BECAUSE I DO NOT WANT TO REPLACE IT WITH A PART THAT WILL JUST BREAK AGAIN. *TT
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- BETHLEHEM, CT
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY LIMITED. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- CARROLLTON, GA
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE BEGAN TO VEER TOWARDS THE LEFT. AT THE SAME TIME, THE PASSENGER SIDE OF THE VEHICLE DROPPED DOWNWARD. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL AND CRASHED INTO A SET OF TREES. A POLICE REPORT WAS FILED. BOTH THE DRIVER AND PASSENGER WERE HOSPITALIZED AS A RESULT OF THEIR INJURIES. THE MANUFACTURER INVESTIGATED THE FAILURE AND INFORMED THE CONTACT THAT THE UPPER BALL JOINT SEPERATED FROM THE VEHICLE. THE CONTACT WAS ALSO INFORMED THE STEERING WHEEL WAS BENT AND THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION:FRONT:CONTROL ARM). THE VEHICLE WAS TOWED TO A STORAGE YARD, BUT WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 170,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE