2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP LIBERTY- MCDONOUGH, GA
2002 JEEP LIBERTY. BOUGHT NEW. ONE OWNER. AT APPROX 70,000 MILES HEADLIGHTS BEGAN TURNING OFF AND ON BY THEMSELVES AT RANDOM - NO PATTERN WHATSOEVER. MAY DO IT SEVERAL TIMES DAILY FOR A WEEK AND THEN NOT AT ALL FOR A MONTH. VERY DANGEROUS AT NIGHT DUE TO SUDDENLY YOU ARE DRIVING IN THE DARK AND ALSO OTHER DRIVERS (OR EVEN WORSE POLICE OFFICERS) THINK YOU ARE FLASHING YOUR LIGHTS AT THEM. NO ONE HAS BEEN ABLE TO DUPLICATE, FIND, OR FIX THIS PROBLEM. NOW AT 81,000 MILES AND HAVE TO TRY AND DRIVE MOSTLY DURING THE DAY - VERY INCONVENIENT AND NOT ALWAYS POSSIBLE. I HAVE READ MANY COMPLAINTS ABOUT THE SAME PROBLEM SO THERE NEEDS TO BE A RECALL AND THIS NEEDS TO BE FIXED ASAP. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- VA. BCH, VA
REAR BACK PASSENGER WINDOW WAS FIXED(REGULATOR) 2 YRS. AGO.NOW SAME PROBLEM HAS RECURRED, I CALLED THE JEEP RECALL NUMBER AND THEY TELL ME THERE IS NO RECALL FOR THE 2002 JEEP LIBERTY, I THINK THAT IS NEGLIGENCE ON THEIR PART AS A AUTO COMPANY NOT RESPECTING THAT THIS IS A WIDESPREAD PROBLEM, I AM 1 OUT OF THOUSANDS OF PEOPLE WITH THE SAME EXACT PROBLEM. WITH THE WINDOW GOING DOWN AT ANY GIVEN TIME IT POSES A PROBLEM FOR THE GLASS TO SHATTER CREATING A PROBLEM FOR WHOMEVER IS IN THE BACK SEAT. I AM VERY UPSET THAT THE DEALERSHIP WON'T ACKNOWLEDGE THIS PROBLEM, I NEED THEM TO UNDERSTAND IT IS A MECHANICAL FAULT OF THEIRS. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- ADDISON, IL
CAR OVERHEATED, CHECK ENGINE LIGHT CAME ON AND STEAM POURED OUT FROM UNDER THE HOOD ON THE HIGHWAY. MECHANIC USED A SCAN TOOL AND DETERMINED THAT THERE WAS A CYLINDER 2 MISFIRE. COOLANT WAS FOUND IN THE CYLINDER AND MAYBE THE HEAD GASKET NEEDED TO BE REPLACED. WHEN THE HEAD WAS REMOVED THE GASKET WAS OK BUT IT WAS DETERMINED THAT THE ENGINE (LONG BLOCK) NEEDED TO BE REPLACED. I HAVE FOUND OTHER OWNERS ONLINE WHO HAVE HAD THIS SAME ISSUE WITH THE 2002 AND 2003 JEEP LIBERTY'S. I AM OVER THE 7 YEAR 70,000 MILE POWERTRAIN WARRANTY. CAR WAS ALWAYS MAINTAINED AND REGULAR OIL CHANGES WERE PERFORMED. NO OFF-ROADING OR TOWING DONE WITH THIS VEHICLE. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- ADDISON, IL
DRIVER SEATBELT MALFUNCTION. SEAT BELT BUTTON STUCK IN AND UNABLE TO LATCH BELT. 2002 JEEP LIBERTY. THIS HAPPENED IN APPROX. 2009. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- KIDRON, OH
I HAVE CONTACTED JEEP ABOUT THE NOISE PROBLEM BEFORE AFTER HAVING A RECALL NOTICE WORKED ON AND SAID IT SOUNDED LIKE A PIECE OF JUNK AFTER BEING WORKED ON AND SOMETHING WAS GRINDING. THEY TOLD ME NOTHING WAS WRONG. WELL, OBVIOUSLY THERE WAS BECAUSE NOW IT NEEDS A NEW ENGINE AT 157,000 MILES!!!! I HAD THE OIL CHANGED REGULARLY ALSO. IT IS NOW PARKED IN OUR DRIVE NEEDING A NEW ENGINE!!!!! WE HAVE BEEN DODGE AND JEEP BUYERS ALL OUR LIVES BUT NOW WE WENT AND BOUGHT A KIA!! WE LOST ALL TRUST IN JEEP SINCE THEY WOULDN'T STAND GOOD TP PROBLEMS THEY KNEW THEY HAD. I CALLED JEEP AND THE REPRESENTATIVE JUST TOLD ME TO DRIVE SLOW! I COULD NOT BELIEVE I HAD THAT KIND OF A RESPONSE! *TR
Source: NHTSA WEB SITE -
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2002 JEEP LIBERTY- SANFORD, NC
I HAVE A 2002 JEEP LIBERTY. I HAD A NEW TRANSMISSION PUT IN JANUARY 2011. THE JEEP HAS ABOUT 202000 MILES. NOW I AM TOLD THAT I NEED A NEW ENGINE. I HAVE ALWAYS DONE THE OIL CHANGES AS NOTED. THE JEEP IS NOT EVEN WORTH THE COST OF A REBUILT ENGINE. NOW AM READING THAT CHRYSLER KNOWS ABOUT THIS PROBLEM BUT ARE DENYING THE ENGINE SLUDGE. I WILL BE A PARE OF ANY CLASS ACTION SUIT AGAINST THEM. THIS IS CRAZY. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- SAINT PAUL, MN
SPEEDOMETER STOPPED WORKING. HAVE SPEND >$1750 TRYING TO FIND THE SOURCE OF THE PROBLEM. REPLACED SPEED SENSORS, AND SOME WIRING. HAD VEHICLE IN TO JEEP DEALER AS WELL AS OTHER MECHANICS.... NO SOLUTION. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- ALLIANCE, OH
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WITH THE HEADLIGHTS IN ACTIVATION WHEN THE LIGHTS BEGAN TO FAIL INTERMITTENTLY. THE FAILURE WOULD ALSO OCCUR WHEN THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND AN AUTHORIZED DEALER ON TWO DIFFERENT OCCASIONS. THE HEADLIGHT SWITCH WAS REPLACED AND THE BATTERY WAS REPLACED TWICE. CURRENTLY, THE VEHICLE WAS BEING REPAIRED BY THE DEALER. THE FAILURE MILEAGE WAS 118,000 .
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- VENICE, FL
CAR WAS TAKEN IN FOR ANOTHER ISSUE WITH THE JEEP VEHICLE (SEEMS CONSTANTLY HAPPENING). I WAS TOLD THE UPPER BALL JOINT WAS FAILING AND CAR SHOULD NOT BE DRIVEN. THE MECHANIC CALLED RE A POSSIBLE RECALL AND WAS INFORMED MY VEHICLE WAS NOT IN THE RECALL. THE DATE OF MANUFACTURE WAS IN THE REQUIRED DATE RANGE BUT THE CAR WAS NOT SOLD IN A "SALT BELT STATE". ACTUALLY THE CAR WAS IN THE DATE RANGE (MAY 1 WAS START OF MANUFACTURE - MINE WAS MAY 2) THIS IS NOT ACCEPTABLE. I WAS DRIVING A DANGEROUS VEHICLE ON AN INTERSTATE CONSTANTLY AND IN AN INSPECTION FOR A LEAK IN FLUIDS THIS BALL JOINT FAILURE WAS FOUND. JEEP CONSTANTLY REFUSES TO PAY FOR ISSUES THAT ARE TURNING OUT TO BE EXCESSIVE REPAIRS FOR MANY OWNERS. BUT AN EXTREME VEHICLE PARTS FAILURE SUCH AS THIS IS NOT ACCEPTABLE AND SHOULD INVOLVE ALL VEHICLES - NOT JUST THOSE IN THE SO CALLED "SALT BELT". *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- PANAMA CITY BEACH, FL
THE POWER WINDOW MECHANISMS IN MY JEEP 2002 LIBERTY ARE FAILING AND IT IS DOCUMENTED ONLINE THAT THIS IS A UNIVERSAL PROBLEM FOR ALL LIBERTYS. DRIVER'S SIDE WINDOW MECHANISM HAS FAILED AND RIGHT REAR WINDOW HAS NOW FAILED. THIS IS A HUGE SAFETY ISSUE AND I'M WONDERING WHY THERE HAS NOT BEEN A RECALL???? *TR
Source: NHTSA WEB SITE