2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP LIBERTY- LAKELAND, FL
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE ENGINE EXHIBITED AN ABNORMALLY LOUD NOISE WHEN FIRST STARTING. UPON FURTHER INSPECTION, THE CONTACT STATED THAT PARTS OF THE ENGINE BEGAN FRACTURING AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ADVISED THAT THE ENGINE WOULD NEED TO BE TAKEN APART TO DETERMINE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THEY WERE UNABLE TO ASSIST BECAUSE THEY WERE NOT AWARE OF THE FAILURE. THE CONTACT WAS ADVISED BY A LOCAL MECHANIC THAT THE REPLACEMENT ENGINE COULD MALFUNCTION IN THE SAME MANNER AS THE ORIGINAL. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- PADUCAH, KY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR WINDOW REGULATORS FAILED SEVERAL TIMES. THE REAR PASSENGER SIDE WINDOW WAS REPLACED THREE TIMES AND THE REAR DRIVER SIDE WAS REPLACED TWICE. THE DEALER STATED THAT THE FAILURE WAS A KNOWN ISSUE, BUT THE PART HAD NOT BEEN MODIFIED TO PREVENT THE FAILURE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE 79,000. UPDATED 3/25/11 *CN THE CONSUMER STATED THE WINDOW REGUALTOR FAILURE WAS DUE TO A CHEAP CLIP INSIDE THE DOOR PANEL THAT CONTINUED TO BREAK, EVEN WHEN THE WINDOW WAS SELDOM USED. UPDATED 05/31/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- GAMBRILLS, MD
REAR WINDOW REGULATOR ASSEMBLY HAD TO BE REPLACED. 3RD TIME IN PAST 16 MONTHS. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- GOLF, IL
WHILE DRIVING MY 2002 JEEP LIBERTY AT AN ESTIMATED 45-50 MPH, THE ENGINE SUDDENLY STALLED AND THEN SHUT OFF WITHOUT WARNING. THE ENGINE ROARED AS IF ACCELERATING AND RPMS FLUCTUATED FROM HIGH TO LOW WITHOUT INCREASING ACTUAL VEHICLE SPEED AND LOST CONTROL OF STEERING AND COASTED UNTIL CAR STOPPED. THE DASHBOARD LIT UP FOR BATTERY, CHECK ENGINE LIGHT, AND OIL AND ALL OTHER POWER STAYED ON, INCLUDING RADIO AND HEADLIGHTS AND EMERGENCY LIGHTS. WHEN CAR CAME TO A STOP, I PUT THE CAR IN PARK AND TURNED IT OFF AND RESTARTED IT. DASHBOARD INDICATORS TURNED OFF AND CAR STARTED NORMALLY TO ONLY REPEAT THE SAME ENGINE STALL LESS THAN A MILE AWAY AT A SLOWER SPEED. CAR THEN REQUIRED SEVERAL MORE ATTEMPTS TO START ENGINE. AT THIS TIME, THE CAR HAD A 1/2 TANK OF GAS. THE NEXT DAY I CHANGED ALL FLUIDS INCLUDING OIL, ANTIFREEZE, COOLANT AND ADDED A FUEL INJECTION CLEANER AND FILLED CAR TO A FULL TANK AND WAS ABLE TO DRIVE BACK HOME WITHOUT ISSUE. NEXT TIME CAR WAS USED SAME ENGINE STALL HAPPENED AS CAR WAS IN REVERSE AND WITHOUT THE RPM FLUCTUATION OR DASHBOARD INDICATORS LIGHTING UP. NEW BATTERY INSTALLED AND HOOKED UP TO COMPUTER FOR DATA CODES WHICH REVEALED NO ERROR CODES. CAR CURRENTLY IN SHOP FOR 7 DAYS WITH OVER $500 IN COSTS THAT DID NOT SOLVE PROBLEM. CAR MAINTENANCE IN GREAT SHAPE AT 103700 MILES AND FULL CAR TUNEUP DONE JUST LAST YEAR BY JEEP DEALERSHIP. I HAVE BEEN TOLD BY THE MECHANIC OF SEVERAL DIFFERENT PROBLEMS IT COULD BE OR NOT BE, AND INVEST MONEY IN REPAIRS THAT MAY NOT EVEN SOLVE THE PROBLEM. TOTAL ENGINES FAILURES/STALLS IN ONE WEEK AVERAGED 2 TIMES EACH TIME THE CAR WAS DRIVEN. GIVEN THE TRAFFIC AND TRAVELING SPEED OF THE CAR, I WAS LUCKY TO HAVE AVOIDED COLLISION BUT DO NOT FEEL SAFE OR TRUST TO USE MY CAR ESPECIALLY AFTER READING COMPLAINTS OF OTHERS EXPERIENCING SAME ENGINE FAILURE WITHOUT A SOLUTION PROVIDED THAT SOLVED THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- ROCHESTER, NY
I STOPPED TO PICK UP MY DAUGHTER'S SNOW PANTS ON THE WAY FROM SCHOOL. BACKING OUT OF THE DRIVEWAY I HEARD AND FELT MY TIRE DO SOMETHING. I DIDN'T KNOW WHAT IT WAS, BUT THE CAR WAS OBVIOUSLY UNABLE TO BE DRIVEN. WHEN I GOT OUT, MY PASSENGER SIDE FRONT TIRE WAS AT ANGLES TO THE CAR. THE UPPER AND LOWER BALL JOINTS GAVE OUT AND ACCORDING TO THE MECHANIC, THE BRAKE LINE WAS BASICALLY THE ONLY THING HOLDING THE TIRE ON. I DIDN'T KNOW THERE WAS ANYTHING UNUSUAL GOING ON UP TO THIS POINT, AS ANY SMALL STEERING ISSUES I HAD WERE MOSTLY WHEN THE CAR HAD JUST BEEN STARTED, SO WERE ATTRIBUTED TO COLD AND ICE. THE CAR IS CURRENTLY AT THE DEALER WAITING TO BE FIXED, SO THE OLD PARTS SHOULD BE AVAILABLE. *TR
Source: NHTSA WEB SITE -
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2002 JEEP LIBERTY- PHOENNIX, AZ
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOW REGULATOR BROKE ON ALL FOUR WINDOWS AT DIFFERENT TIMES. THE WINDOW REGULATORS HAD BEEN REPLACED TWELVE TIMES. WHEN THE FIRST THREE FAILURES OCCURRED, THE VEHICLE WAS REPAIRED BY THE DEALER. THE FAILURES CONTINUED AFTER THE REPAIRS WERE PERFORMED AND THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC FOR THE ADDITIONAL FAILURES. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT MALFUNCTION; HOWEVER, THE DEALER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- ROMULUS, MI
IGNITION KEY WILL NOT TURN IN A 2002 JEEP LIBERTY IT HAS BEEN DOING THIS ON AND OFF FOR A YEAR, NOW GETTING WORSE. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- ALPINE, CA
THE LIGHTS ON MY JEEP LIBERTY TURN COMPLETELY OFF WHILE DRIVING. THE DRIVER MUST TURN ON AND OFF THE LIGHTS TO GET THEM TO COME BACK ON. THERE IS A CLICKING SOUND WHEN THE PROBLEM OCCURS AS IF THE LIGHTS ARE TURNING OFF BASED ON A TIMER OR SOMETHING. HARD TO REPRODUCE THIS ISSUE, THEREFORE ITS BEEN HARD TO DIAGNOSE.
Source: PORTABLE SAFETY COMPLAINT FORM -
2002 JEEP LIBERTY- LEXINGTON, KY
WHILE DRIVING 30 MPH THE TRANSMISSION FAILED WITHOUT WARNING. THE CONSUMER IS CONCERNED THAT "THE VEHICLE WILL BE REAR ENDED AS A RESULT TO THE FAILURE". *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- VINELAND, NJ
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE SEATBELT LATCH BECAME STUCK AND HARD TO UNLOCK. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS SINCE 2009. THE CONTACT STATED THAT THE SEATBELT NOW COMPLETELY FAILED AND WOULD LATCH AT ALL. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD THE VEHICLE BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE