2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP LIBERTY- MORROW , GA
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR WINDOW REGULATORS FAILED AND WERE REPLACED TWICE. THE WINDOWS WOULD FALL INTO THE DOOR PANEL UPON THE FAILURE. THE CONTACT WAS UNABLE TO REMOVE THE GLASS WINDOWS FROM THE DOOR PANEL AND THE VEHICLE WAS TAKEN FOR REPAIRS. THE CURRENT AND FAILURE MILEAGE WAS 111,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- JUPITER, FL
BOTH REAR POWER WINDOWS ON MY 2002 JEEP LIBERTY HAVE FAILED TO OPERATE. THEY JUST FALL DOWN INTO THE DOOR AND I HAVE TO PROP THEM UP WITH DIFFERENT DEVICES. SO FAR WINDOWS HAVE FAILED 2 TIMES ON ONE SIDE AND 1 SIDE ON THE OTHER. THE SAFETY ISSUE TO ME IS SOMEONE GETTING INTO MY CAR WHEN THE WINDOW FALLS INTO THE INSIDE OF THE DOOR. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- CHICAGO, IL
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE HEADLIGHTS WOULD INTERMITTENTLY FLUCTUATE ON AND OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A MECHANIC SHOP WHERE THEY RAN A DIAGNOSTIC TEST BUT COULD NOT DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- BERWYN, IL
I AM EXPERIENCING A RATTLING SOUND WHEN DRIVING UPHILL OR DOWNHILL THROUGH DRIVEWAY, TRAVELING 5-20 MILES AN HOUR. I TOOK MY JEEP 2002 LIBERTY 2WD TO GET SERVICED AND RECEIVED RECOMMENDED REPAIRS: PROSTEER CONTROL ARM WITH BALL JOINT UPPER CENTER, REMOVE AND INSTALL PROPELLER SHAFT TO REPLACE UNIVERSAL JOINTS ON BOTH ENDS, REAR WHEEL BEARINGS, TAIL PIPE IS WELDED TO MUFFLER, MUFFLER DOES NOT MEET DESIGN SPECIFICATIONS AND SHOULD BE REPLACED DUE TO EXHAUST LEAK AS WELL, REMOVE RACK AND PINION, COMPLETE RACK AS DOES NOT MEET DESIGN SPECIFICATIONS AND IS LEAKING. I WAS DRIVING ABOUT 25 MPH AND MY REAR RIGHT SIDE TIRE WAS SMOKING PROFUSELY. I PULLED OVER AND NOTICED THE GRAY SMOKE FROM MY TIRE. I TOOK THE CAR TO CHECK THE REAR BREAKS. THEY WERE FINE BUT WAS TOLD THAT I HAD A LEAK FROM THE EXHAUST PIPE WHICH DRIPPED ON TO THAT AREA. THE CAR HAS 75,806 MILES. I WAS TOLD THAT I COULD LOOSE CONTROL OF VEHICLE AND ENTIRE AREA CAN COLLAPSE DURING TRAFFIC DUE TO THESE ISSUES. ASIDE FROM THESE ISSUES, I AM EXPERIENCING A WHISTLING SOUND, PROBLEMS WITH REAR DRIVERS SIDE PASSENGER POWER WINDOW REGULATOR WHICH PRODUCES GRIND-LIKE SOUND. THE WINDOW CAME OFF AND I WAS TOLD THAT I NEEDED A NEW REGULATOR FOR THE WINDOW. I'M ALSO EXPERIENCING A RED STAIN IN ENGINE OIL DRIPPAGE ON GROUND. FINALLY, STRANGE ODOR FROM CAR -ODOR CONTINUES TO BE PRESENT WHETHER I WASH THE CARPETS AND SEATS (SMELLS LIKE MOLD/MILDEW OR SKUNK). *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- SPRINGTOWN, TX
I HAVE A 2002 JEEP LIBERTY AND I HAVE TO REPLACE A WINDOW REGULATOR FOR THE 5TH TIME. EVERY IN EVERY INSTANCE IT HAS BEEN THE REAR WINDOWS. IN ONE INSTANCE I WAS DRIVING DOWN THE HIGHWAY AND THE WINDOW CAME DOWN. I HAVE TWO CHILDREN IN CAR SEATS AND THE LAST THING I NEED IS FOR THEM TO THROW SOMETHING OUT OR FOR SOMETHING TO HAPPEN TO THEM B/C THE REGULATOR FAILED WHILE I'M DRIVING DOWN THE HWY. OTHER TIMES IT WAS PARKED IN THE DRIVEWAY AND WHEN I LOOKED OUT OF MY HOUSE THE REAR WINDOW WAS DOWN AGAIN. THE REGULATORS WERE JUST REPLACED ON 6-06-10 AND NOW IT IS 08-26-10. THE NEW REGULATOR DIDN'T LAST VERY LONG, HUH. AFTER ALL OF THE PROBLEMS THAT I 'VE HAD WITH THIS JEEP I WILL NEVER BUY ANOTHER ONE!! I HAVE NOTICED ON DIFFERENT ONLINE FORUMS THAT THIS SEEMS TO BE A VERY COMMON PROBLEM FOR THOUSANDS OF JEEP OWNERS. FOR SOME REASON NOBODY SEEMS TO BE ADDRESSING THIS SITUATION. WE SPEND LOTS OF MONEY ON VEHICLES AND FOR THEIR UPKEEP! THE LEAST JEEP CAN DO IS FIX THE PROBLEM OR THEY MAY HAVE A BIGGER PROBLEM AHEAD WHEN EVERYONE DECIDES TO STOP PURCHASING JEEPS. SINCE I HAVE ALREADY DECIDED TO DO THAT GUESS THAT'S ONE CONSUMER DOWN THE DRAIN FOR JEEP! OH, THE OTHER THING....I LIVE IN TX AND IT WAS 107 DEGREES THE OTHER DAY....WOULD YOU WANT TO HAVE A PROBLEM WITH YOUR WINDOW IN THIS HEAT....RENDERS THE AC VIRTUALLY USELESS! I DON'T NEED OR WANT MY CHILDREN SITTING IN A HOT VEHICLE AND RISK POTENTIAL HEAT ASSOCIATED PROBLEMS B/C OF A CRAPPY PRODUCT! IF IT OCCURS AT HOME THEN I DUCT TAPE IT BEFORE I LEAVE. *TR
Source: NHTSA WEB SITE -
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2002 JEEP LIBERTY- PITTSFIELD, MA
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED HE WAS INFORMED OF NHTSA INVESTIGATION ITEM NUMBER: PE10-031 (FUEL SYSTEM, GASOLINE: DELIVERY: HOSES, LINES/PIPING, AND FITTINGS) WHICH STATED THAT THE PLACEMENT OF THE FUEL TANK AND LACK OF ADEQUATE SHIELDING MADE THE FUEL TANK VULNERABLE TO RUPTURE OR LEAKAGE IF STRUCK FROM THE REAR. THE CONTACT STATED THAT THE PLACEMENT OF HIS FUEL TANK WAS ALSO INADEQUATE AND HE WAS CONCERNED OF A POTENTIAL FIRE ERUPTING IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 103,000. UPDATING 12/7/10 *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- MORRISTOWN, NJ
JEEP LIBERTY 2002, IGNITION PROBLEMS. KEY GOES INTO IGNITION BUT WILL NOT MOVE BACKWARDS OR FORWARD, STEERING IS LOCKED AS WELL. OCCURS A COUPLE TIMES A YEAR SO FAR, USUALLY BY FIDDLING WITH IT AFTER 15 MINUTES I CAN GET IT STARTED UP. NOT THIS TIME, THE KEY WON'T BUDGE EITHER WAY AND MY CAR WON'T START. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- CAPE CORAL, FL
MY 2002 JEEP LIBERTY LIMITED'S IGNITION WILL NOT TURN WITH THE KEY IN PLACE. FIRST OCCURRENCE, I WAS ABLE TO JIGGLE THE KEY AND GET IT TO FINALLY TURN TO START, 2ND TIME IT TOOK ME BOUT 10 MINS OF JIGGLING THE KEY AND IT FINALLY TURNED AND STARTED. 3RD TIME, SAME SITUATION. NOW THE 4TH TIME AND IT'S SITTING IN OUR GARAGE, WILL NOT TURN TO START. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- SAN ANTONIO, TX
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 10 MPH OVER A POTHOLE, THE DRIVER SIDE REAR WINDOW FELL INTO THE DOOR PANEL. THE CONTACT WAS UNABLE TO OPEN THE REAR DRIVER SIDE DOOR FROM BOTH THE INTERIOR AND EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE WINDOW REGULATOR MOTOR WAS REPLACED. THE FAILURE RECURRED NUMEROUS TIMES AFFECTED ALL EXCEPT THE FRONT DRIVER SIDE WINDOW. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AS WELL AS INDEPENDENT MECHANIC WHERE THE WINDOW REGULATOR MOTOR WAS REPLACED. THE DOORS OF THE FAILED WINDOW MOTORS WOULD NOT OPEN UNTIL THE MOTOR WAS REPLACED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 85,800.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- MT. ROYAL , NJ
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE EXHIBITED AN UNUSUAL CLICKING NOISE. THE DASHBOARD LIGHTS AND HEADLIGHTS WOULD SHUT OFF AND RE-ILLUMINATE SPORADICALLY. THE CONTACT HAD TO UTILIZE THE HIGH BEAMS IN ORDER TO SEE THE ROAD AHEAD. TWO YEARS LATER, THE EXACT SAME FAILURE OCCURRED WITH THE HIGH BEAM LIGHTS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AT LEAST THREE TIMES FOR THE FAILURE YET THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE ALTERNATOR WAS REPLACED BY AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT THE CLICKING NOISE PERSISTED FOLLOWING REPAIRS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WAS 64,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE