2004 JEEP LIBERTY Complaints

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (SUPERIOR DODGE CHRYSLER JEEP RAM, 1201 EXCHANGE AVE, CONWAY, AR 72032, 501-329-2661) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND ALSO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). THE CONTACT CALLED THE DEALER (PAT CLEMONS, INC. 1720 S MARSHALL ST, BOONE, IA 50036, (515) 432-5150) TO ORDER THE PARTS FOR THE REPAIR AND WAS LAUGHED AT BY THE SERVICE MANAGER. THE CONTACT CALLED A SECOND UNKNOWN DEALER WHO STATED THAT PAT CLEMONS, INC. ORDERED THE PARTS ASSIGNED TO THE VIN AND THEY WOULD HAVE TO ORDER AND SHIP THE PARTS TO THEIR BUSINESS. THE CONTACT ATTEMPTED TO CONTACT THE PAT CLEMONS DEALER SEVERAL TIMES TO RETRIEVE THE PARTS. THE CONTACT FELT THAT HE HAD BEEN LIED TO AND GIVEN THE RUN AROUND BY THE PAT CLEMONS DEALER WHILE DRIVING WITH AN OUTSTANDING RECALL ASSOCIATED WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT CALLED TIM SHORT CHRYSLER AT (606) 436-2277 (LOCATED AT 270 FITZ GILBERT RD, HAZARD, KY 41701) IN MID JUNE OF 2018 REGARDING NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE AND ONLY FOUR PARTS COULD BE ORDERED AT A TIME. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED GOT THE PART FOR THE JEEP 8/31/18*JB

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AT LOW SPEEDS, THE CONTROL ARM DETACHED AND PUNCTURED THE FRONT DRIVER SIDE WHEEL. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO HERBERT'S TOWN AND COUNTRY CHRYSLER DODGE JEEP RAM (1155 E BERT KOUNS INDUSTRIAL LOOP, SHREVEPORT, LA) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION); HOWEVER, THE RECALL REPAIR HAD BEEN PREVIOUSLY PERFORMED. THE TECHNICIAN STATED THAT THE FAILURE WAS DUE TO WEAR AND TEAR. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT PROVIDED.

WHILE DRIVING, IT WOULD FEEL AS IF THE REAR OF THE VEHICLE WAS GOING SIDE TO SIDE. WHEN ACCELERATING, THE CAR WOULD FEEL AS IF IT WAS TORQUING IN ONE DIRECTION AND THEN WHEN I WOULD BRAKE IT WOULD FEEL AS IF IT WOULD PULL THE OTHER DIRECTION. I HAD NOTICED THIS FEELING FOR A WHILE BUT IT WAS WORSE ON WET OR SNOWY ROADS AND ALSO WHILE GOING AT HIGHER RATES OF SPEED (OVER 50 MPH). I WAS UNABLE TO DETECT WHAT EXACTLY WAS HAPPENING BECAUSE IT HAD DEVELOPED SO GRADUALLY AND I REGULARLY DRIVE THIS VEHICLE. I THOUGHT WHEN I WAS DRIVING IT WAS EITHER WINDY OR THAT THE VEHICLE WAS SLIDING DUE TO WET ROADS. THIS CAUSED AN ISSUE WHEN DRIVING IN THE WINTER AND CAUSED ME TO HIT A GUARDRAIL. I WAS DRIVING MY DAUGHTER BACK TO COLLEGE. WHILE ACCELERATING, THE CAR LUNGED TO THE LEFT, I THEN THOUGHT I WAS SLIDING AND PROCEEDED TO PUMP THE BRAKES TO SLOW DOWN WHICH THEN CAUSED THE VEHICLE TO PULL TO THE RIGHT, SLAMMING THE VEHICLE INTO THE GUARDRAIL. ABOUT 8 MONTHS AFTER THE ACCIDENT, MY HUSBAND WAS DRIVING THE VEHICLE WHEN HE NOTICED THIS PULLING AND WAS ABLE TO DESCRIBE IT. I TOOK IT IN AND BOTH REAR CONTROL ARMS HAD TO BE REPLACED.

WHILE CAR WAS PARK .BETWEEN THE DRIVER SIDE AND PASSENGER SIDE WHERE WINDOW CONTROL IS CAUGHT ON FIRE BURNING CAR TO A POINT WHERE FIRE DEPARTMENT OFFICIALS WERE HERE TO SHUT OFF.I HAVE PICTURES TO SHOW U BUT FILE TO BIG.I NEED SOMEONE TO CALL ME ASAP.

MY 2004 JEEP LIBERTY IS NEEDING NEW BALL JOINTS PLACED ALONG WITH THE UPPER CONTROL ARMS. I DID SEE WHERE A RECALL WAS PLACED FOR MOST 2002-2006 MODELS. IS THIS VALID AND POSSIBLY COVERED ON MY VEHICLE? VEHICLE NOT DRIVING PROPERLY AND HAS BEEN CHECKED BY MY LOCAL MECHANIC AND HE STATES THAT THE LOWER BALL JOINTS ARE IN VERY BAD CONDITION.

RECALL SUBJECT: SUSPENSION:REAR REPORT RECEIPT DATE: 03-05-2012 NHTSA CAMPAIGN: 12V085000 MANUFACTURE: CHRYSLER GROUP LLC SUMMARY: IN JUNE 2012, CHRYSLER EXPANDED THIS RECALL TO INCLUDE MODEL YEAR 2006 AND 2007 JEEP LIBERTY VEHICLES, REPRESENTING AN ADDITIONAL 137,176 VEHICLES. THIS RECALL NOW CONCERNS CERTAIN MY 2004-2007 JEEP LIBERTY VEHICLES. THE TOTAL NUMBER VEHICLES BEING RECALLED IS NOW 346,900. THESE VEHICLES WERE MANUFACTURED FROM JULY 3, 2003 THROUGH JUNE 29, 2007. THE RECALL ADDRESSES THOSE VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. SOME VEHICLES MAY BE EQUIPPED WITH REAR LOWER CONTROL ARMS THAT CAN EXPERIENCE A REAR SUSPENSION LOWER CONTROL ARM FRACTURE DUE TO EXCESSIVE CORROSION DUE TO APPLICATION OF ROAD SALTS DURING WINTER WEATHER CONDITIONS. CONSEQUENCE: A FRACTURE OF THE REAR LOWER CONTROL ARM MAY RESULT IN A LOSS OF VEHICLE CONTROL AND MAY LEAD TO A VEHICLE CRASH. REMEDY: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE REAR LOWER CONTROL ARMS ON ALL AFFECTED VEHICLES ORIGINALLY SOLD IN, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 26, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. THIS JUST HAPPENED TO MY VEHICLE WHILE DRIVING DOWN CITY ROAD, CALLED CHRYSLER THEY SAID MY VEHICLE IS NOT COVERED. I LIVE IN THE MOUNTAINS OF VA AND THERE IS SALT USED HEAVILY ON THE ROADS IN MY AREA PLEASE HELP.

DRIVING UNDER 10 MPH LIGHTLY APPLIED BREAKS VEHICLE WENT INTO A SPIN. THIS HAS OCCURRED THREE TIMES NOW OVER THE LAST THREE WEEKS. LUCKILY WAS ABLE TO AVOID ACCIDENTS EACH TIME. FIRST TWO OCCURRENCES WERE EXPERIENCED BY MY DAUGHTER. I TOOK THE VEHICLE FOR A TEST DRIVE TO DETERMINE CAUSE/ISSUE AND FOUND THAT THE VEHICLE IS DANGEROUSLY DEFECTIVE WHEN BREAKING A LOW SPEEDS. I RAN THE VEHICLE UP TO 10 MPH I APPLIED THE BREAKS IN A CONTROLLED AREA WHILE GOING ~10 MPH ON A STRAIGHT AWAY. WITHOUT WARNING THE VEHICLE WENT INTO A TERRIBLE SPIN DOING A 360 3 TIMES. FELT AS VEHICLE WAS GOING TO TIP. WHEN THIS OCCURRED TO MY DAUGHTER SHE REPORTED THAT ONE SIDE OF THE VEHICLE LIFTED OFF THE GROUND.

THE SEAT BELT DOES NOT CONSISTENTLY LATCH. ALSO, THE SEAT BELT COMES UNLATCHED WHILE DRIVING WITH THE BUTTON UNTOUCHED. AS AN EXAMPLE, THE SEAT BELT UNLATCHES WITHOUT TOUCHING THE RED BUTTON ON THE EXPRESSWAY AT 70 MPH.