2002 JEEP LIBERTY Complaints
View complaints related to 2002 JEEP LIBERTY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,760 complaints submitted for the 2002 JEEP LIBERTY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 JEEP LIBERTY- EATONTON, GA
2002 JEEP LIBERTY RENEGADE RIGHT REAR WINDOW REGULATOR BROKE FOR THE 2ND TIME IN 3 YEARS. WINDOW STUCK DOWN AND REGULATOR WORM CABLE CAUSED DAMAGE TO DOOR LATCH PREVENTING DOOR FROM OPENING FROM THE INSIDE. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- ALTA LOMA, CA
HEADLIGHTS CLICK ON AND OFF INTERMITTENTLY WITHOUT WARNING. SOMETIMES RELATED TO SIGNAL USE. CONCERN OF SAFETY ISSUE AND ANNOYANCE TO OTHER DRIVERS. THIS IS AN ONGOING ISSUE THAT BEGAN WHEN ODOMETER REACHED APPROXIMATELY 99,000 MILES. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- SARASOTA, FL
IN 2002 JEEP LIBERTY COLLISION AT INTERSECTION OTHER VEHICLE PULLED IN FRONT OF US. DRIVER OF JEEP WITH SEAT BELT ON CRACKED WINDSHIELD, I, AS THE PASSENGER, MY FOREHEAD HIT THE DASH. GOING AT APPX. 30 MPH. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- SEATTLE, WA
HEADLIGHTS SWITCH OFF WITHOUT INTERMITTENTLY, WITHOUT COMMAND, AT RANDOM INTERVALS WHEN DRIVING. APPEARS TO OCCUR IN CONJUNCTION WITH, OR SHORTLY AFTER, USING THE TURN SIGNAL. NOTHING HAS YET BEEN DONE TO CORRECT THE FAILURE, THOUGH I AM TOLD THE PROBLEM IS CAUSED BY A DEFECTIVE MULTIFUNCTION TURN STALK. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- BROKEN ARROW, OK
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY LIMITED. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGERS SIDE LOWER CONTROL ARM FRACTURED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE AS IT CRASHED INTO A GUARDRAIL. THE CONTACT SUSTAINED MODERATE INJURIES. A POLICE REPORT WAS AVAILABLE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. ALTHOUGH THE CONTACT WAS ABLE TO LOCATE TWO RECALLS PERTAINING TO THE FAILURE (NHTSA CAMPAIGN ID NUMBERS: 06V288000 & 03V460000: SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT), THE CONTACTS VIN WAS NOT INCLUDED IN EITHER RECALL. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 140,000. UPDATED 11/11/10 *BF THE CONSUMER STATED ALL OF THE COMPLAINT INFORMATION WAS ACCURATE. UPDATED 11/17/10 UPDATED 11/19/10. *LJ UPDATED 12/02/10*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2002 JEEP LIBERTY- DAVENPORT, IA
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT SMELLED A BURNING ODOR OF COOLANT. THE TEMPERATURE GAUGE DISPLAYED A HIGH TEMPERATURE. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND THE VEHICLE WAS TURNED OFF. THE CONTACT ALLOWED THE VEHICLE TO COOL DOWN FOR THIRTY MINUTES BEFORE RESTARTING IT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE RADIATOR, RADIATOR FAN, AND COOLING TEMPERATURE SENSOR WERE REPLACED. THE FAILURE CONTINUED TO OCCUR AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 195,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- SYLVAN SPRINGS, AL
02 JEEP LIBERTY WINDOW REGULATOR. THIS IS THE 2ND TIME THIS HAS HAPPENED TO MY VEHICLE AND BASED ON THE FORUMS I HAVE SEARCHED IT HAS HAPPENED TO 1000'S OF PEOPLE. THIS COULD BE A POTENTIAL SAFETY PROBLEM AS THE WINDOW JUST COMES DOWN ON IT'S OWN WHEN THE CHEAP PLASTIC PART BREAKS INSIDE. IF A CHILD WERE NEXT TO THE WINDOW, THEY COULD UNBUCKLE SEAT AND POSSIBLY GET OUTSIDE VEHICLE. IN WHICH CASE THEY COULD BE HIT OR THE PARENT COULD BE DISTRACTED AND WRECK WHILE TRYING TO GET CHILD BACK TO SAFETY. THERE IS NO WARNING THIS IS GOING TO HAPPEN AND ALL JEEP WOULD NEED TO DO IS REPLACE THE PART WITH A METAL PART AND NOT CHEAP PLASTIC. I DO NOT KNOW OF ANY CASES BUT WOULD IT NOT BE BETTER TO TRY AN FIX THIS PROBLEM BEFORE WE HAVE A TRAGEDY? *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- CAYUGA, TX
2002 JEEP LIBERTY. KEY DIFFICULT TO TURN AND ENGAGE STARTER. ONCE STARTED KEY CAN EASILY FALL OUT OF IGNITION WITH CAR MOVING DOWN THE ROAD! BY SEARCHING THE INTERNET I SEE THIS IS A VERY COMMON PROBLEM WITH JEEP IGNITIONS. WHERE IS THE RECALL?? OBVIOUSLY A MANUFACTURING DEFECT AND DANGEROUS SAFETY ITEM! THIS OCCURS ALMOST ON A DAILY BASIS. AM WAITING FOR THE TIME WHEN EVEN FIDDLING WITH KEY 20 MINUTES AND IT STILL WON'T START OR TURN. *TR
Source: NHTSA WEB SITE -
2002 JEEP LIBERTY- LOGANVILLE, GA
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY SPORT EQUIPPED WITH GOODYEAR EAGLE RS-A TIRES. WHILE DRIVING APPROXIMATELY 77 MPH THE CONTACT COULD SEE DEBRIS FLYING FROM THE REAR PASSENGER SIDE WHEEL WELL. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND THE ENTIRE REAR PASSENGER SIDE FENDER WAS MISSING AS WELL AS VARIOUS OTHER PIECES OF THE WHEEL WELL. AFTER DRIVING APPROXIMATELY 50 MPH FOR ANOTHER MILE MORE DEBRIS WAS COMING FROM THE SAME WHEEL WELL. WHEN THE CONTACT DROVE ONTO THE EMERGENCY LANE A SECOND TIME, HE OBSERVED THAT THE REAR QUARTER PANEL WAS TORN. UPON EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS COMPLETELY SHREDDED OF ALL ITS RUBBER. THE TIRE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE TREAD SEPARATION. THE FAILURE AND CURRENT MILEAGES WERE 42,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP LIBERTY- PIERCETON, IN
I HAVE BEEN TRYING TO RECEIVE A REIMBURSEMENT FROM MY '02 JEEP LIBERTY FOR RECALLED UPPER BALL JOINTS THAT WE HAD ALREADY REPLACED. I HAVE A RECEIPT FOR A "CASH SALE" BUT THEY WILL NOT ACCEPT IT. DEALERSHIP IS CLOSED. EVERY TIME I TRY TO CALL YOUR NUMBER TO FILE A COMPLAINT, I'M PUT ON HOLD FOR 5 MINUTES THEN THE CONNECTION IS BROKEN. I HAVE TRIED 3 TIMES TODAY. PLEASE ADVISE HOW I'M TO FILE THIS COMPLAINT. THANK YOU. *TR
Source: NHTSA WEB SITE